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Staff / Trainer - ABC Ignite Engagement

We are continually upgrading your fitness app with new features based on your feedback. Please add a new idea, or vote on an existing idea. This ensures your ideas don't get lost and always visible and other users can upvote your ideas. The idea forum allows us to keep a pulse check on what our user community as a whole wants.

Why should I vote?
This forum allows us to more accurately prioritize ideas to ensure a system of fairness by executing on improvements needed more urgently by a larger cohort of our user community, in order of voting priority. It offers you transparency into what we're reviewing, starting and have completed.

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When does an idea get picked up?
The higher the votes, the more likely the idea will be completed but there is no fixed formula if an idea will be picked up as it is just one avenue we look at. The idea forum is only one of the many avenues we use to evaluate an idea's feasibility. We also factor in your conversations with our support team, in-app surveys, Facebook beta groups,  complexity of the idea, talks with our inner circle of users and how it fits with the overall vision of the platform.

For example, "Portuguese support" was for the longest time in our top 3. But embarking on that would significantly dent our ability to serve our primary English speaking community effectively.

Thanks!

How can we improve ABC Ignite Engagement for coaches, trainers and gym staff?

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15 results found

  1. Instructors should be able to see schedules a week ahead of time. We should also be able to check members into classes.

    Instructors should be able to see classes a week- month ahead of time even though members can’t sign in until 24 hours prior. We should also be able to check members into classes

    2 votes

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    1 comment  ·  Other  ·  Admin →
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  2. Screenshot Blocker for Barcodes

    Clients are reporting that members are able to do a screen shot of their ABC barcode and text/share to a non-member thus allowing that non-member to use the screenshot of the barcode to gain access to their gym. They want us to enable the app to where a member cannot screenshot or share the image with anyone else thus preventing fraudulent activity. Typically it turns the screen black or at least the outcome of the screen shot. Example similar to the Les Mills feature where a member cannot screen record any of the content that is playing on their phone.

    28 votes

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    under review  ·  2 comments  ·  Other  ·  Admin →
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  3. Have Trainerize sessions sync to client’s personal calendar

    Some of my clients have requested that Trainerize automatically syncs appointments to their personal calendar apps instead of manually putting in appointments or looking at Trainerize app

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  4. Please add a Block to track Blood Glucose

    I’m a nutritionist and work with pre diabetics. We track their blood glucose reading and would like to see a daily or weekly graph for that. Similar to RHR graph

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  5. Larger Groups

    Allow groups to have more than 1,000 members at a time. Some clubs have thousands of members and it would be great if the limit can be increased.

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  6. New Client Assigned - Email Notifications

    The logic behind "New Client Assigned" notifications only applies to new members.

    Suggestion: Trigger an in-app/email notification for the new trainer when a member is assigned from one trainer to another.

    3 votes

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    0 comments  ·  Other  ·  Admin →
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  7. Allow alloy members to add shortcut links to app

    Alloy members do not get an option to add links to the CBA. No Custom Branded App drop-down menu via Add-ons.

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  8. Remove the “Add to wallet” feature or ability to turn it off

    Remove the “Add to wallet” feature or ability to turn it off.
    We should not have a feature that encourages members to NOT use the app. We want to push people to the APP not away from it.
    by having the wallet feature will make members use the APP less frequently.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  9. Recording Video Calls

    Best Fitness is requesting to have the ability to record video call appointments

    12 votes

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    0 comments  ·  Other  ·  Admin →
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  10. Announcement URL Behavior Change

    Currently, when we add an announcement with the setting "Open a webpage", it will automatically take the user to the webpage when they click on the announcement notification.

    Please change the behavior so that when the user taps on the notification, it opens the app for the user to read and then decide if they want to go ahead and access the webpage.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  11. Geofencing for Android Devices

    For members with Android phones wanting bar code to pop up when in close proximity to home club

    2 votes

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  12. Allow the client access permission to be toggled

    Give Owner/Admin the ability to toggle Client Access depending on the team member role.

    For example, have the ability to toggle a setting to allow the Shared Trainer role to access all clients not just assigned locations.

    2 votes

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    1 comment  ·  Other  ·  Admin →
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  13. Ability to group locations into regions / state

    Ability to group clubs like Seattle, Tacoma into Washington state.
    Or multiple states into a group like "Northwest"

    3 votes

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    0 comments  ·  Other  ·  Admin →
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  14. Customer Service Email on the APP

    The contact email in the APP engagementhelp@abcfitness.com can be confusing to members, quite a few members email into this email to freeze or cancel or dispute payments etc. Can something be added that says: This email is ONLY intended to research, troubleshoot, and escalate app problems that are being presented to members/clients. Do not use this contact for any membership changes or concerns.

    1 vote

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    1 comment  ·  Other  ·  Admin →
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  15. Easier way to swap clients between trainers

    Easier way to swap clients with other trainers in my company. If another trainer sells training for me, I want the client in my trainerize. However, I need to ask the trainer to go and delete them from their trainerize first before I can add them. This would be an easier process if I could go in an add a client without having to get another trainer to delete them from their app first

    2 votes

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    0 comments  ·  Other  ·  Admin →
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Staff / Trainer - ABC Ignite Engagement

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