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Staff / Trainer - ABC Ignite Engagement

We are continually upgrading your fitness app with new features based on your feedback. Please add a new idea, or vote on an existing idea. This ensures your ideas don't get lost and always visible and other users can upvote your ideas. The idea forum allows us to keep a pulse check on what our user community as a whole wants.

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This forum allows us to more accurately prioritize ideas to ensure a system of fairness by executing on improvements needed more urgently by a larger cohort of our user community, in order of voting priority. It offers you transparency into what we're reviewing, starting and have completed.

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When does an idea get picked up?
The higher the votes, the more likely the idea will be completed but there is no fixed formula if an idea will be picked up as it is just one avenue we look at. The idea forum is only one of the many avenues we use to evaluate an idea's feasibility. We also factor in your conversations with our support team, in-app surveys, Facebook beta groups,  complexity of the idea, talks with our inner circle of users and how it fits with the overall vision of the platform.

For example, "Portuguese support" was for the longest time in our top 3. But embarking on that would significantly dent our ability to serve our primary English speaking community effectively.

Thanks!

How can we improve ABC Ignite Engagement for coaches, trainers and gym staff?

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4 results found

  1. Error Message Suggestion

    When a staff member uses their email address for their member and staff accounts if they are instructors for a class and a member attempts to book, they get the following error message

    "Unable to book the class - ABC Email address staffemailaddress@email.com(example) already in use by another user."

    Please remove the email address from being displayed for security reasons or the staff member's email will be visible to all members attempting to book.

    1 vote

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    0 comments  ·  Class booking  ·  Admin →
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  2. Employees need to see full gym schedule

    Employee view does not show full gym schedule. We need this to recommend additional classes to members.

    1 vote

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  3. Ability for Trainers to Verify and Complete events through app

    Allow trainers to verify events through the app so they get marked auto-completed in DT. Currently, members can manually check-in and verify to events through the app but not trainers.

    1 vote

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  4. Workers wanting to take classes

    Allowing workers to use their account for signing up for classes without needing to make a separate account with different email.

    2 votes

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Staff / Trainer - ABC Ignite Engagement

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