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Staff / Trainer - ABC Ignite Engagement

We are continually upgrading your fitness app with new features based on your feedback. Please add a new idea, or vote on an existing idea. This ensures your ideas don't get lost and always visible and other users can upvote your ideas. The idea forum allows us to keep a pulse check on what our user community as a whole wants.

Why should I vote?
This forum allows us to more accurately prioritize ideas to ensure a system of fairness by executing on improvements needed more urgently by a larger cohort of our user community, in order of voting priority. It offers you transparency into what we're reviewing, starting and have completed.

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When does an idea get picked up?
The higher the votes, the more likely the idea will be completed but there is no fixed formula if an idea will be picked up as it is just one avenue we look at. The idea forum is only one of the many avenues we use to evaluate an idea's feasibility. We also factor in your conversations with our support team, in-app surveys, Facebook beta groups,  complexity of the idea, talks with our inner circle of users and how it fits with the overall vision of the platform.

For example, "Portuguese support" was for the longest time in our top 3. But embarking on that would significantly dent our ability to serve our primary English speaking community effectively.

Thanks!

How can we improve ABC Ignite Engagement for coaches, trainers and gym staff?

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99 results found

  1. Full instructor bio from DataTrak in the club app

    3 votes

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    0 comments  ·  Admin →
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  2. purchase and cancel ABC reoccurring services

    ability to purchase and cancel reoccurring services through the ABC mobile app and Trainerize

    3 votes

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    0 comments  ·  Admin →
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  3. Ability to sell recurring services via the app

    3 votes

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    under review  ·  0 comments  ·  Admin →
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  4. Announcement board

    It’d be nice to have a general announcement board to post for our clients instead of having to group message them as that gets tedious when you have more than 10. An easy Announcement board where they get notifications and can read from the app would be effective in getting general info out.

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  5. asalamanca@theedgefitnessclubs.com

    I'm new to this so apologize ahead if this is already a feature. 💯 you should have the ability to remove or cancel a client session and always be able to schedule from the app. I would think this is the most important control a trainer needs. NO? As we are consistently in conversation with clients, prospects, etc. You cannot wait to go into the club or need to call in order to do that. Thank you.

    2 votes

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    0 comments  ·  Appointment booking  ·  Admin →
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  6. Larger text size Able to tap picture to enlarge

    Would like larger text size in app. Also be able to see who is on class with me

    2 votes

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    0 comments  ·  Class booking  ·  Admin →
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  7. iPad/Tablet split screen compatibility

    I would be a lot more efficient at programming if I didn’t have to keep between apps. I was pretty disappointed when i found it wasn’t a feature already.

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  8. I need more freedom in the Meal Planner

    I am Nutritional scientist, I need more freedom to prep pro athletes.

    More freedom for the average person who cannot afford $2345 per recipe. How can one assist someone obesity with 4-5 meals from Gordon Ramsey.

    Or prep for a Pro show, Or an athlete standing on the Olympia stage this very weekend?

    Or there is a way, and I am not seeing it, please direct me.

    2 votes

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    0 comments  ·  Meal planner (in-app)  ·  Admin →
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  9. When my current client resigns. DONT DROP THEM FROM MY TRAINERIZE

    When my current client resigns. DONT DROP THEM FROM MY TRAINERIZE

    Had 2 clients unable to access their program and had to wait on my manager to change it.

    2 votes

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    0 comments  ·  Payments and memberships  ·  Admin →
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  10. Larger Groups

    Allow groups to have more than 1,000 members at a time. Some clubs have thousands of members and it would be great if the limit can be increased.

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  11. Allow alloy members to add shortcut links to app

    Alloy members do not get an option to add links to the CBA. No Custom Branded App drop-down menu via Add-ons.

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  12. Trouble shooting guide

    As instructors, we find that although the desktop version of our website is correct for class enrollments, the app lags behind. This often results in classes being over booked. We also noticed that some classes listed on the desktop do not appear or update in the app. We would like to know if there is a FAQ or User Manual for the F19 app specific to GX

    2 votes

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    0 comments  ·  Class booking  ·  Admin →
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  13. Error Message Suggestion

    When a staff member uses their email address for their member and staff accounts if they are instructors for a class and a member attempts to book, they get the following error message

    "Unable to book the class - ABC Email address staffemailaddress@email.com(example) already in use by another user."

    Please remove the email address from being displayed for security reasons or the staff member's email will be visible to all members attempting to book.

    2 votes

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    0 comments  ·  Class booking  ·  Admin →
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  14. Geofencing for Android Devices

    For members with Android phones wanting bar code to pop up when in close proximity to home club

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  15. Allow the client access permission to be toggled

    Give Owner/Admin the ability to toggle Client Access depending on the team member role.

    For example, have the ability to toggle a setting to allow the Shared Trainer role to access all clients not just assigned locations.

    2 votes

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    1 comment  ·  Other  ·  Admin →
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  16. Adjust the order list of Appointments

    Ability for clubs to adjust the order in which appointments appear in the app for members

    2 votes

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    0 comments  ·  Appointment booking  ·  Admin →
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  17. Easier way to swap clients between trainers

    Easier way to swap clients with other trainers in my company. If another trainer sells training for me, I want the client in my trainerize. However, I need to ask the trainer to go and delete them from their trainerize first before I can add them. This would be an easier process if I could go in an add a client without having to get another trainer to delete them from their app first

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  18. Add ability for link sharing for Trainer's Appointment Availability

    Add ability for link sharing to Trainer's availability on Trainerize and/or Datatrak like Calendly does: https://help.calendly.com/hc/en-us/articles/223193448-Sharing-your-scheduling-link

    2 votes

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    0 comments  ·  Appointment booking  ·  Admin →
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  19. Check-In V2: Mobile over fingerprints

    Current appointment validation for check-in at clubs is by fingerprint. As we currently use mobile as a validation for class check-in, can we adopt the same method to validate appointments too? That your mobile device serves as your validation.

    2 votes

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    0 comments  ·  Admin →
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  20. Canceling membership in-app

    Users can cancel their membership entirely in-app (or on web) without needing to call in or go to the physical gym location

    2 votes

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    started  ·  0 comments  ·  Admin →
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Staff / Trainer - ABC Ignite Engagement

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