Staff / Trainer - ABC Ignite Engagement
86 results found
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Improve search feature within exercise library
Currently, the search feature is very glitchy and will not hold onto search terms for more than a few seconds before resetting to the full exercise library. It makes it almost impossible to find anything without having to retype it multiple times.
1 vote -
Please add a Block to track Blood Glucose
I’m a nutritionist and work with pre diabetics. We track their blood glucose reading and would like to see a daily or weekly graph for that. Similar to RHR graph
1 vote -
Automatic check in messages for group classes. Sent out bi weekly
Automatic messaging to check on member attendance and success.
1 vote -
Have Trainerize sessions sync to client’s personal calendar
Some of my clients have requested that Trainerize automatically syncs appointments to their personal calendar apps instead of manually putting in appointments or looking at Trainerize app
2 votes -
Hide classes when the time for the event has passed
The app used to hide classes the moment that class start time hit. In this new rendition, people will see any prior class that hasn't been closed out, which again, might cause some confusion for the members.
2 votes -
Remove ABC club number from the class roster location name
The location's now display "##### Club Name". That number is meaningless to our members and doesn't need to be member-facing.
1 vote -
When my current client resigns. DONT DROP THEM FROM MY TRAINERIZE
When my current client resigns. DONT DROP THEM FROM MY TRAINERIZE
Had 2 clients unable to access their program and had to wait on my manager to change it.
2 votes -
Larger Groups
Allow groups to have more than 1,000 members at a time. Some clubs have thousands of members and it would be great if the limit can be increased.
2 votes -
Family Memberships - Ability to switch between family members in app
Most family plans include minors who do not have an email address or are too young to be using a mobile device.
Please implement the feature for family plans to display their different barcodes/users when the primary member does not want or has other unique email addresses for the family members.
1 vote -
Auto-refresh the apps dashboard whenever navigating back to it
If you change clubs in the app the Home screen should auto refresh to the club they have chosen. Currently it does not do this unless they manually refresh and this can cause confusion.
not currently a good member experience. it should also say what club they are in on the Home Screen.1 vote -
Remove the “Add to wallet” feature or ability to turn it off
Remove the “Add to wallet” feature or ability to turn it off.
We should not have a feature that encourages members to NOT use the app. We want to push people to the APP not away from it.
by having the wallet feature will make members use the APP less frequently.1 vote -
Check into Class Indicator - Color Coded
Check in indicator on the calendar so members can see they are checked in and trainers can see who has checked in (yellow wait-list, booked blue, checked-in green)
currently on the App it is hard for a member to tell they are actually marked as attended.
3 votes -
Manual Check into Class - Time limit
Need to Limit Time to say 2 hours prior to class that a member can manually check into a class. Currently they can book a class and check into the class as soon as they are booked. Even if it is a Week in advance.
Causing major issues with booking. Clients not showing up to classes but are marked as attended. issues for members that want to take the class and issues for payroll. As classes are showing full but only a fraction of the members are showing up.7 votes -
Allow alloy members to add shortcut links to app
Alloy members do not get an option to add links to the CBA. No Custom Branded App drop-down menu via Add-ons.
1 vote -
Trouble shooting guide
As instructors, we find that although the desktop version of our website is correct for class enrollments, the app lags behind. This often results in classes being over booked. We also noticed that some classes listed on the desktop do not appear or update in the app. We would like to know if there is a FAQ or User Manual for the F19 app specific to GX
1 vote -
Announcement URL Behavior Change
Currently, when we add an announcement with the setting "Open a webpage", it will automatically take the user to the webpage when they click on the announcement notification.
Please change the behavior so that when the user taps on the notification, it opens the app for the user to read and then decide if they want to go ahead and access the webpage.
1 vote -
App to display the amenities that the member has access to based on membership type.
Clients would like members to be able to view their membership type and amenities in the app. For example if I am a Gold member (level higher than Basic) the member should see they have access to: Gym 24 hours, Tanning Beds, Towel Service, 1 complimentary Smoothie (once a month). Also would love to have a comparison for "If I upgrade to Platinum, I would get these additional amenities: 2 PT training sessions, pool access, tennis courts.
4 votes -
Request to change the error message "The payment has been declined"
If a member is expired, the error should indicate such.
Telling a member their payment was “declined” in today's world causes them stress/anxiety thinking they were hacked, or there is a problem with their payment cards. This is especially a problem for us when we are the “new” billing/software company taking over a club's members. I think we would all agree that is not in line with the experience we want to project, and perhaps is something we can have addressed in a future patch? This is NOT a critical now issue that is impacting thousands, and the financial impact…
1 vote -
New Client Assigned - Email Notifications
The logic behind "New Client Assigned" notifications only applies to new members.
Suggestion: Trigger an in-app/email notification for the new trainer when a member is assigned from one trainer to another.
2 votes -
Error Message Suggestion
When a staff member uses their email address for their member and staff accounts if they are instructors for a class and a member attempts to book, they get the following error message
"Unable to book the class - ABC Email address staffemailaddress@email.com(example) already in use by another user."
Please remove the email address from being displayed for security reasons or the staff member's email will be visible to all members attempting to book.
1 vote
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