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Member - ABC Ignite Engagement

We are continually upgrading your fitness app with new features based on your feedback. Please add a new idea, or vote on an existing idea. This ensures your ideas don't get lost and always visible and other users can upvote your ideas. The idea forum allows us to keep a pulse check on what our user community as a whole wants.

Why should I vote?
This forum allows us to more accurately prioritize ideas to ensure a system of fairness by executing on improvements needed more urgently by a larger cohort of our user community, in order of voting priority. It offers you transparency into what we're reviewing, starting and have completed.

Vote subscribes you to the idea so when its status changes, you'll get notified. 

When does an idea get picked up?
The higher the votes, the more likely the idea will be completed but there is no fixed formula if an idea will be picked up as it is just one avenue we look at. The idea forum is only one of the many avenues we use to evaluate an idea's feasibility. We also factor in your conversations with our support team, in-app surveys, Facebook beta groups,  complexity of the idea, talks with our inner circle of users and how it fits with the overall vision of the platform.

For example, "Portuguese support" was for the longest time in our top 3. But embarking on that would significantly dent our ability to serve our primary English speaking community effectively.

Thanks!

How can we improve your gym's app for gym staff and trainers?

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If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

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7 results found

  1. Ability to cancel my membership or subscription in the app

    525 votes

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    planned  ·  6 comments  ·  App experience  ·  Admin →
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  2. Access to freeze and unfreeze membership through the app

    The app should allow access to freeze or unfreeze your membership. You should not have to call in for something so simple. Saves customer and gym staff time.

    441 votes

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    planned  ·  1 comment  ·  App experience  ·  Admin →
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  3. Guest barcode

    Add a barcode for guests, available on home screen

    41 votes

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    planned  ·  0 comments  ·  App experience  ·  Admin →
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  4. On the higher membership have a bring a friend!!

    For the two highest memberships you should be able to bring a friend!!

    99 votes

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    planned  ·  0 comments  ·  Admin →
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  5. Ability to Delete Payment Method for ABC Ignite Engagement

    When in payment methods for a member. It would be useful and transparent to be able to delete payment methods on the app e.g., expired cards or cards you don't want to have on file.

    Also - Instead of just having a link for Add new payment method, it'd be neat if we could also add an option to edit current payment method and a note where it states that the Primary method needs to be selected or else the payment will not go through.

    14 votes

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    planned  ·  1 comment  ·  Other  ·  Admin →
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  6. Have a list of friends stored in the app that I can use to check them in.

    Instead of using the kiosk, let me save a list of my friends that I bring with me. Then when I check in, let me check them in, too.

    8 votes

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    planned  ·  0 comments  ·  App experience  ·  Admin →
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  7. What time I checked in each day so I can keep up with my child care

    There should be a feature where I can see what time I checked in so that I can keep up with what time I need to pick up my kids.

    7 votes

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    planned  ·  0 comments  ·  Admin →
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Member - ABC Ignite Engagement

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