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Vibha

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  1. 292 votes

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    Vibha commented  · 

    As a new user I spent a good minute trying to figure out how to cancel an upcoming reservation.

    Improve the current user experience of cancelling a class by rearranging the hierarchy of cancel CTA

    Users who want to cancel a reservation for a booked class need to click into the reservations and click the ellipses on top in order to "cancel"

    As a user in this flow, I expect to see the CTA for "cancel" along side the CTA to mark as "attended"

    Currently, the content hierarchy within this card is confusing and doesn't match the user's expectation, please improve this. It's within best UX practice to allow users to easily cancel, don't make the user search for this!

    Vibha supported this idea  · 
  2. 1 vote

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