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Client / Gym Members - ABC Trainerize



We are continually updating your fitness app with new features based on your feedback. Please add a new idea, or vote on an existing idea. This ensures your ideas don't get lost and always visible and other users can upvote your ideas. The idea forum allows us to keep a pulse check on what our user community as a whole wants.

Why should I vote?
This forum allows us to more accurately prioritize ideas to ensure a system of fairness by executing on improvements needed more urgently by a larger cohort of our user community, in order of voting priority. It offers you transparency into what we're reviewing, starting and have completed.

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When does an idea get picked up?
The higher the votes, the more likely the idea will be completed but there is no fixed formula if an idea will be picked up as it is just one avenue we look at. The idea forum is only one of the many avenues we use to evaluate an idea's feasibility. We also factor in your conversations with our support team, in-app surveys, Facebook beta groups,  complexity of the idea, talks with our inner circle of users and how it fits with the overall vision of the platform.

For example, "Portuguese support" was for the longest time in our top 3. But embarking on that would significantly dent our ability to serve our primary English speaking community effectively.

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42 results found

  1. Ability to Buy new credits when you already have expired credits

    I have expired sessions credits. For this reason, there is no way to buy new session credits. That means my trainer needs to send a manual link to a pack which is annoying to both of us every time. We are both thinking about leaving the platform.

    1 vote

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  2. Time zone appropriate appointment bookings

    It would be great to have time zone appropriate appointment calendar. Currently, we can only use the timezone of our location, but if a trainer has clients all over the world (which is the whole point of this app, I think) then appointments should be available in the time zone of the client. Currently, all clients can only indicate one location - that of a trainer - even if it isn't their location. It would be better if clients can indicate their own location and the app then adapts the booking calendar to their time zone.

    1 vote

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