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Client / Gym Members - ABC Trainerize

We are continually upgrading your fitness app with new features based on your feedback. Please add a new idea, or vote on an existing idea. This ensures your ideas don't get lost and always visible and other users can upvote your ideas. The idea forum allows us to keep a pulse check on what our user community as a whole wants.

Why should I vote?
This forum allows us to more accurately prioritize ideas to ensure a system of fairness by executing on improvements needed more urgently by a larger cohort of our user community, in order of voting priority. It offers you transparency into what we're reviewing, starting and have completed.

Vote subscribes you to the idea so when its status changes, you'll get notified. 

When does an idea get picked up?
The higher the votes, the more likely the idea will be completed but there is no fixed formula if an idea will be picked up as it is just one avenue we look at. The idea forum is only one of the many avenues we use to evaluate an idea's feasibility. We also factor in your conversations with our support team, in-app surveys, Facebook beta groups,  complexity of the idea, talks with our inner circle of users and how it fits with the overall vision of the platform.

For example, "Portuguese support" was for the longest time in our top 3. But embarking on that would significantly dent our ability to serve our primary English speaking community effectively.

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173 results found

  1. Notification don't work well

    When you touch notification in the notification bar it doesn't take you into the app.

    2 votes

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  2. Fix app crash

    When completing a workout, the app takes forever to finalize it. I get the circle on my screen and it just goes around and around. It shouldn't take forever to finalize a workout.

    1 vote

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  3. Notification/ streak pop ups

    Don’t give a streak notification or any new screen pop up after i mark off something on my to do list.

    2 votes

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  4. 2 votes

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  5. If you accidentally hit the button to end your workout, there needs to be a way to cancel that and resume the work out.

    There is no way to resume a work out if you accidentally hit the button to end it or if you have to pause it. It’s very frustrating.

    1 vote

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  6. Make it accessible in China

    I could access the App while I was in China in January 2023. Not know what had happened after that but I couldn’t access the App in following trips in March, June and September. There might be cyber security restrictions applied. Hope you could resolve it so I could continue my training while traveling.

    1 vote

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  7. Make achievements be celebrated at a time range

    Having the popuo everyday for every metric of reaching an achievemrent is annoying. Allow setting to turn off achievemtn notifications or to have it celebrate at ranges (every 5 or somethjng for example) instead of every single day.

    2 votes

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  8. 1 vote

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  9. 1 vote

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  10. Derby Name

    The app doesn't have a place to enter our derby name. Which should be our primary handle when using the app. An option for numbers and home leagues would be cool too.

    1 vote

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  11. Fix image upload in chat bug

    When I add a photo to chat the app wants asks to wait or close. waiting doesn't fix it. After I add it it still wants to close. Please fix

    1 vote

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  12. Need a reminder to save workout if it’s been more than 2 hours!

    Sometimes I forget to save a workout because I move on to something after and won’t see it till the next day.

    1 vote

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  13. Change the font on your digits/numbers!!

    Change the font on your digits/numbers!! They are so deciving, they do not line up at all to the day below, which make them entirely inaccurate, it should not require in-depth focus on the numbers to see that the longer one has less digits then the smaller one eg. 9550 is as long as 10513. Frankly it's just bad design. I am a client of a PT on your app and not impressed.

    2 votes

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  14. 1 vote

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  15. 1 vote

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  16. Names on the equipment

    I'm very new to the gym, our 24/7 gym... & God help me when I want to try something new as a substitute & I have enough idea what the **** thing is called but I know what it does... how bout a name of the machines so newbies know what it does & can locate said activity on the app, thanx

    1 vote

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  17. Make the screen close button black.

    It’s impossible to see on the phone screen

    1 vote

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  18. Check in forms

    It would be nice if Trainerize had an option for a coach to send a weekly or bi-weekly check in form for the client to fill out a specific set of questions so the coach can review their responses before scheduling a call with the client.

    15 votes

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  19. 1 vote

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  20. Improve platform reliability and stability

    The app frequently stops working on wifi for me. There also seem to be issues between the desktop version and what's uploaded there by my trainer vs. What I see on my device. Bring back my ability to see and edit my schedule on the desktop version please. Overall, please improve the reliability and stability of the platform.

    3 votes

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