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Client / Gym Members - ABC Trainerize

We are continually upgrading your fitness app with new features based on your feedback. Please add a new idea, or vote on an existing idea. This ensures your ideas don't get lost and always visible and other users can upvote your ideas. The idea forum allows us to keep a pulse check on what our user community as a whole wants.

Why should I vote?
This forum allows us to more accurately prioritize ideas to ensure a system of fairness by executing on improvements needed more urgently by a larger cohort of our user community, in order of voting priority. It offers you transparency into what we're reviewing, starting and have completed.

Vote subscribes you to the idea so when its status changes, you'll get notified. 

When does an idea get picked up?
The higher the votes, the more likely the idea will be completed but there is no fixed formula if an idea will be picked up as it is just one avenue we look at. The idea forum is only one of the many avenues we use to evaluate an idea's feasibility. We also factor in your conversations with our support team, in-app surveys, Facebook beta groups,  complexity of the idea, talks with our inner circle of users and how it fits with the overall vision of the platform.

For example, "Portuguese support" was for the longest time in our top 3. But embarking on that would significantly dent our ability to serve our primary English speaking community effectively.

Thanks!
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219 results found

  1. Audio enhancement

    Could you kindly address the glitch where the audio level suddenly drops during workouts? This problem consistently arises after viewing a tutorial video while exercising. Once the timer completes, it unexpectedly disrupts the audio coming fro external apps like Spotify music. Due to this recurring issue, I find myself hesitant to watch tutorials and instead resort to guessing exercise movements, which undermines the purpose of having a functional app.

    16 votes

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  2. Update to fix bugginess and battery life drain.

    Update so app isn’t so buggy. Makes my phone freeze and drains my iPhone battery within an house and 30 mins. I can be at 100% and boom 12% within about an hour and 15-30 mins. Sometimes I barely get done with my workout before my phone is almost dead on 0%. It’s absolutely horrible on my iPhone 12 Pro Max battery. This is the only app that drains my battery so hard.

    4 votes

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  3. App not accepting sleep times. Please update app

    Update the app so it accepts the hours of sleep logged. Every time I enter sleep time it changes to random hours slept during the day

    3 votes

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  4. Save my workout data along the way so when it continues to crash mid-workout, all my entries arent deleted

    Save my workout data along the way so when it continues to crash mid-workout, all my entries arent deleted

    3 votes

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  5. Time

    Track duration of workout (start/end time)

    Update got rid of the feature that tracked your start/end time of each workout and I would like to bring that back please!

    1 vote

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  6. Incomplete country list in settings

    Add Puerto Rico to the Country list or under United States of America.

    1 vote

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  7. Alternative exercise routines

    A place to add heal issues which will make workouts appropriate for one needing joint replacements or with back issues which require epidurals or SI injections. This makes many exercises not appropriate.

    1 vote

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  8. New UI

    New web dev needed. The current platform is dated and frustrating. The inability to exit workouts that you’ve started without losing all your data is a huge roadblock to being able to access the other app features when you’d actually be thinking about them (while working out).

    1 vote

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  9. Improve uptime of app

    The app when in use constantly freezes and/or slow to load. This makes tracking my weights in a gym session slow and reduces the time I actively work.
    Easy fix. Sort out your connectivity.

    3 votes

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  10. App is not connecting. Getting error message when trying to load my workout from my trainer. How do we enter a ticket to get this fixed?

    App is not connecting. Getting error message when trying to load my workout from my trainer. How do we enter a ticket to get this fixed?

    1 vote

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  11. Fitness Journal

    I’d love to see a Freeform fitness journal where you can keep track of how you feel, what changes or tweaks you made to the workout and how your eating day went etc.

    1 vote

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  12. Optimize the performance of the app

    This app is very slow and causes a lot of issues such as when you click a video and exit out it lowers the volume of your headphones and you some times have to close out the app to get them back to normal. Also it is slow and glitchy. Whenever putting in numbers it glitches. Work on performance. If you need a dev to help out I can help look for deficiencies in the app and where to improve but I’m sure you have a dev team to sort this out. There are a ton of performance issues you…

    3 votes

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  13. pitpat

    treadmill

    1 vote

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  14. Completely new ui and core ux

    This app is horrible. The ui and core ux is so dated. I hate that my trainer uses it.

    For example, why can’t you exit an active workout without canceling it and losing all your data?

    Why are the yellow pause icons that show rest time so massive? It makes the workouts really hard to scan.

    Why is my home page a giant list of mostly old workouts and future dates that aren’t relevant?

    The core ux and visual design is so bad. If it weren’t for respecting my trainer I would have bolted a long time ago.

    Look at…

    1 vote

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  15. Customise home screen headers

    The option to relocate displayed menu options on the home screen . For example instead of the default when I scroll down " Things to do today , virtual classes, in-person classes, my progress , my achievements " . I would like to customise navigation to be more "personally" efficient i.e my progress (I like to log my meals first and weight) things to do today , my achievements,and virt classes/in-person classes on the bottom (or even the option to hide it as I don't book classes,lone trainer)

    1 vote

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  16. Apple Watch

    The app goes idle in the Apple Watch. This is very frustrating when you’re trying to keep track of time . The app should stay on throughout the workout just like the Apple fitness app.

    1 vote

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  17. Fix the weight tracking

    The weight tracking is not accurate. When I put in a weight, it automatically changes it to a different number. This happens whether I manual input through Trainerize and with tracking linked to MFP. This is very frustrating.

    1 vote

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  18. Streak tracker to appear on phones home screen vs in app

    Recently started using Duolingo and they offer a pop up streak tracker, it's extremely motivational to see it when I open my phone it gives that dopamine hit and makes me want to instantly open the app and keep the streak going.

    1 vote

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  19. Note section. Menstrual cycle to track best training days

    A place to track menstrual cycle. This gives a better picture of low energy days and hi energy days, when to rest. A note section to track illness, or reason for missing workouts or hitting a personal best

    2 votes

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  20. 1 vote

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