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Member - ABC Ignite Engagement

We are continually upgrading your fitness app with new features based on your feedback. Please add a new idea, or vote on an existing idea. This ensures your ideas don't get lost and always visible and other users can upvote your ideas. The idea forum allows us to keep a pulse check on what our user community as a whole wants.

Why should I vote?
This forum allows us to more accurately prioritize ideas to ensure a system of fairness by executing on improvements needed more urgently by a larger cohort of our user community, in order of voting priority. It offers you transparency into what we're reviewing, starting and have completed.

Vote subscribes you to the idea so when its status changes, you'll get notified. 

When does an idea get picked up?
The higher the votes, the more likely the idea will be completed but there is no fixed formula if an idea will be picked up as it is just one avenue we look at. The idea forum is only one of the many avenues we use to evaluate an idea's feasibility. We also factor in your conversations with our support team, in-app surveys, Facebook beta groups,  complexity of the idea, talks with our inner circle of users and how it fits with the overall vision of the platform.

For example, "Portuguese support" was for the longest time in our top 3. But embarking on that would significantly dent our ability to serve our primary English speaking community effectively.

Thanks!

How can we improve your gym's app for gym staff and trainers?

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218 results found

  1. Need a 7am Class

    We need a 7am class. This gives people more options in the morning.

    3 votes

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  2. Cancelling Bookings

    Be able to cancel a booking from wherever I access the class, not just from calendar icon.

    6 votes

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  3. Show when a class has a substitute

    When booking a class add if the instructor is a sub or if it’s the normal instructor

    10 votes

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  4. waitlist from phone app

    Allow to sign up for waitlist from app on phone

    5 votes

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  5. More classes

    Add more spin classes to Carmel, bring back 5:30am spin class

    6 votes

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  6. Show my schedule; trainer sessions and class enrollments.

    Unless i am completely missing it, i can only see my scheduled appointments on the web portal, they are never in my app. It would be nice to see everything; workouts, appointments, and enrollments in my weekly feed

    1 vote

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  7. More spin and body pump classes

    Add more spaced out virtual spin and body pump classes

    4 votes

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  8. Martial arts classes during the night time and weekend

    I wish that we have more martial arts classes at night for people who are working and so as the weekend.

    1 vote

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  9. Mix up the classes that are offered during lunch time And offered different ones at the different locations in the same city

    The same classes keep being offered at lunch time. Why can’t Zumba be offered or yoga or something else? Also, sometimes the exact same class is offered at the same time at multiple locations in the city. It would be nice to offer a variety!

    1 vote

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  10. Do not allow people to sign up for a class a week in advance. Should only be 24 hours ahead max. Some classes are booked up days in advance.

    Do it 24 hours ahead max.

    1 vote

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  11. Please make app usable on all phones if you're going to charge money for cancellations!!

    This is genuinely so frustrating and unfair. Booking rarely works for me on the app, and I am completely unable to cancel classes through the app on my Google Pixel. I have stopped going to classes because my options are sign up with no option to cancel, and be charged unfairly (I try to call the front desk and they only pick up about half the time), or go to class without a booking and be humiliated by the person walking around checking for sign ups. I will likely cancel my membership because of this inexcusable issue.

    3 votes

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  12. Calendar notes

    Allow notes to be placed on calendar feature by the end user that can be viewed by the trainer for scheduling or info share with trainer.

    5 votes

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  13. Buti yoga class

    I think it would be popular and a lot of fun to add a Buti yoga class to the roster

    2 votes

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  14. Remove class signup dates that already past. Otherwise it’s confusing.

    Remove class signup dates that already past. Otherwise it’s confusing.

    3 votes

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  15. Ability to see your training appointments on the apps and getting reminders for them.

    Ability to see your scheduled sessions with your trainers and getting notifications to remind you of those appointments

    19 votes

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  16. Add swim RSVP on app

    It’s difficult to call in to make a swim lane reservation. There have been errors with the staff booking the wrong lane and it’s been difficult calling in because staff constantly Place you on hold for a ridiculously long time. It’s easier to book your lane via app if it were available.

    1 vote

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  17. Subtitles turned on for virtual classes

    Please turn on subtitles for virtual classes.

    2 votes

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  18. Do not limit the class search to only five locations at a time

    1 vote

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  19. Allow us to book more than two classes at a time.

    Currently, we can only book two classes at a time. Would love to book my classes for the week at least.

    1 vote

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  20. Track class attendance

    There should be a feature to track all the classes you attend

    5 votes

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