Every time you check in the gym there should be a category that shows your history of how many times you visited the gym.

Due to unprecedented events, you should give your customers the option to “pause” or “cancel” their monthly subscription.

I suggest Messaging trainer or class trainers on club4 app

I just signed up for ultimate and i genuinely don’t know what it includes. I thought it included personal training, I guess not. I thought it included the cryo machine, nope, massage chair? Nope planet fitness has a better recovery for the price. For $100 a month I expected more. Supposedly I could bring a friend, but I don’t see that anywhere?? How do people even figure this out??

Instead of using a hole punch and cards. The app would track your shakes and notify you when you earn your free shake

When in payment methods for a member. It would be useful and transparent to be able to delete payment methods on the app e.g., expired cards or cards you don't want to have on file.

Also - Instead of just having a link for Add new payment method, it'd be neat if we could also add an option to edit current payment method and a note where it states that the Primary method needs to be selected or else the payment will not go through.

Along with hours of operation there should be hours for child watch. I’m a single mom so my son is with me all the time and I often forget there are only specific times he can go to the gym.

Can you please show club occupancy information in the app so we don’t have to go to the website to see it.
If it is in the app, please let me know where.

Not sure if this is in place yet, but QR codes on equipment, to do things like easily reporting damage/equipment issues, identifying equipment when tracking workouts, accessing links to quick “how to”/demo video clips, etc.

If personal training is purchased and have ultimate or higher tier membership, membership fee should go into the personal training cost after three months. Reward based on consistency.

We have family memberships but have no way to add, deactivate, see other household members.

Having fit bit connect automatically. Majority of the time of when my fit bit syncs the app doesn’t recognize the sync. I have to go into the app and ask if to sync.

I need to be able to look at my app and know when I tanned last. There is a 24 hour law on tanning , so this should be a feature to know when you were allowed to tan the next visit. I shouldn’t have to call and ask or drive there to see when I can tan again.

The secondary user on my account does not have his own account to use the app. He has to log into mine. Secondary users should have access to either have their own app account or the ability to add a secondary user on one app account

Club login should either be the default activation state of the app or a stand alone app. Having to open, then click to get the login barcode is cumbersome and frankly poor api for a mandatory app used primarily and necessarily for club access. Either it's a login app or it isn't. I don't need or want an interface to "get to" login. Steps must be: approach club, open app, swipe, close app. The rest is sophistry. Lose it.

Put the open gym times in the app for basketball and update daily

On app