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Member - ABC Ignite Engagement

We are continually upgrading your fitness app with new features based on your feedback. Please add a new idea, or vote on an existing idea. This ensures your ideas don't get lost and always visible and other users can upvote your ideas. The idea forum allows us to keep a pulse check on what our user community as a whole wants.

Why should I vote?
This forum allows us to more accurately prioritize ideas to ensure a system of fairness by executing on improvements needed more urgently by a larger cohort of our user community, in order of voting priority. It offers you transparency into what we're reviewing, starting and have completed.

Vote subscribes you to the idea so when its status changes, you'll get notified. 

When does an idea get picked up?
The higher the votes, the more likely the idea will be completed but there is no fixed formula if an idea will be picked up as it is just one avenue we look at. The idea forum is only one of the many avenues we use to evaluate an idea's feasibility. We also factor in your conversations with our support team, in-app surveys, Facebook beta groups,  complexity of the idea, talks with our inner circle of users and how it fits with the overall vision of the platform.

For example, "Portuguese support" was for the longest time in our top 3. But embarking on that would significantly dent our ability to serve our primary English speaking community effectively.

Thanks!

How can we improve your gym's app for gym staff and trainers?

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240 results found

  1. Google Fit/Samsung Health

    Add functionality for Google Fit and Samsung Health connected apps and devices

    105 votes

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    0 comments  ·  Other  ·  Admin →
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  2. A place to enter to alert staff to broken or not working machines or dirty bathrooms/tanning etc

    I come early and the rowing machine was not charged in womens areas and the bathroom was dirty

    583 votes

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    5 comments  ·  Other  ·  Admin →
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  3. Wallet barcode

    Bring back “add to wallet” feature for barcode

    28 votes

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    0 comments  ·  Other  ·  Admin →
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  4. A way to cancel my membership online

    I tried to cancel my membership in store, and was denied told to do it online. Only for it to be a longer process. There’s no function in the app the allows you to view your membership agreement or cancellation policies for your contract. So maybe an easier way to get in contact with someone or an actual function that allows this process to happen quicker than a 2-3 week response period.

    80 votes

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    0 comments  ·  Other  ·  Admin →
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  5. Extend hours of operation

    I’m sure I’m speaking for all the early birds or parents, I would like to extend the hours of operations by two hours before or after, if you cannot do 24 hr gym. The two hours makes a huge difference.

    Definitely would help any new parents out there trying to get back to working out but can’t go when your child is awake.

    43 votes

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    2 comments  ·  Other  ·  Admin →
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  6. Bring Apple Wallet option back!

    Bring back the option to add your membership card to your Apple Wallet.

    9 votes

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    0 comments  ·  Other  ·  Admin →
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  7. Repair broken equipment in a timely manner, not months later

    Get equipment fixed quickly not months and months later

    32 votes

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    0 comments  ·  Other  ·  Admin →
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  8. Community feature

    Have an option to join an online community of home gym goers so you can find work out buddies

    6 votes

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  9. Go to 24 hours OR at least extend holiday hours

    Close and lock pool area and move to 24 hours/7 days a week OR at least extend holiday hours. Please! 🙏

    26 votes

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  10. Open at 6 am on Saturdays

    Open earlier on Saturdays , some ppl work on Saturdays

    24 votes

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    0 comments  ·  Other  ·  Admin →
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  11. Member Discount

    It would be really nice if members had a discount on gym apparel through the app or if you were going to pick it up from a gym location.

    4 votes

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    0 comments  ·  Other  ·  Admin →
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  12. A Hip Thrust Machine

    All Girlies need a hip thrust machine. MOBILE ALABAMA Airport Location

    2 votes

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  13. Smart watch info

    The ability to I put our smart watch fitness info because you don't connect to the app very fit

    1 vote

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    1 comment  ·  Other  ·  Admin →
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  14. Report online a broken machine by ref number

    When a machine breaks down or isn't working, report it with in the app by machine reference number. Giving a short description of the failure. This will make the staff aware to take action.

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  15. Hours of operation

    Access and operation hours are incredibly inconvenient, especially Friday, Saturday, and Sundays.
    900pm close time on Friday evenings is quite ridiculous as more than less people have the chance to workout later due to Saturday work hours for members. Closing at 11pm Monday through Thursday is tolerable during winter hours when days are shorter but come early summer while it is lighter later it doesn’t get dark until 830pm I plan to cancel my membership as I work until dark every day. Currently I drive 25 minutes to the nearest Edge and the hours of operation does not leave me…

    11 votes

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    0 comments  ·  Other  ·  Admin →
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  16. Apple Watch scan code

    Allow Apple Watch to display my scan code so I don’t have to carry my phone or scan card every time I enter the gym. This should already be a feature like when using a boarding pass at the airport. It’s a no brainer, should be there without having to ask here.

    1 vote

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    1 comment  ·  Other  ·  Admin →
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  17. Clean showers

    Clean the showers & change shower curtains often.
    Water should be hot in showers not cold!
    Locks on doors for better privacy

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  18. Bluetooth check-in or NFC

    Have the app automatically recognize Bluetooth within range as you walk in the front door and automatically checks you in at the front desk rather than having to scan a barcode

    3 votes

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  19. Towels

    Feel like it’s incredibly unsanitary to not provide towels at all locations. Also, if a brand has this many locations, it really should provide customers towels. Very normal gym feature. Have been to 3 locations no towels. Don’t know why you put so much effort into these extra features when the basics aren’t covered.

    2 votes

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  20. Sync with Oura Ring

    14 votes

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