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Member - ABC Ignite Engagement

We are continually upgrading your fitness app with new features based on your feedback. Please add a new idea, or vote on an existing idea. This ensures your ideas don't get lost and always visible and other users can upvote your ideas. The idea forum allows us to keep a pulse check on what our user community as a whole wants.

Why should I vote?
This forum allows us to more accurately prioritize ideas to ensure a system of fairness by executing on improvements needed more urgently by a larger cohort of our user community, in order of voting priority. It offers you transparency into what we're reviewing, starting and have completed.

Vote subscribes you to the idea so when its status changes, you'll get notified. 

When does an idea get picked up?
The higher the votes, the more likely the idea will be completed but there is no fixed formula if an idea will be picked up as it is just one avenue we look at. The idea forum is only one of the many avenues we use to evaluate an idea's feasibility. We also factor in your conversations with our support team, in-app surveys, Facebook beta groups,  complexity of the idea, talks with our inner circle of users and how it fits with the overall vision of the platform.

For example, "Portuguese support" was for the longest time in our top 3. But embarking on that would significantly dent our ability to serve our primary English speaking community effectively.

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254 results found

  1. Personal Trainer Profiles

    Would be great if there was a way to see a little bio or description of the list of available trainers, especially when booking a PT appointment the first time, it will help people pick the right trainer for them that they think with work well with and aligns with their fitness goals.

    44 votes

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  2. Class description

    A brief description of what the class entails

    52 votes

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  3. Book classes more than 2 days in advance.

    It helps me plan my schedule and motivates me to actually get to the gym by scheduling classes into my calendar rather than remembering to sign in 2 days before I go. What’s the reason for the 2 day restriction?

    11 votes

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  4. Ability to cancel classes from app

    In case of not being able to come to booked class I should be able to cancel it from app so someone else can book it.

    274 votes

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  5. Ability to schedule training appointments

    Ability to schedule personal training appointments, including cancel, and rescheduling in the app.

    11 votes

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  6. make cancelling class more intuitive or visible

    On the booked classes it’s better to show the cancel button above the mark attented compared to having cancel button as subset on the 3 buttons On top right corner

    292 votes

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  7. More Pilates classes

    Can we get Pilates classes for the weekends

    24 votes

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  8. Ability to select home gym and 2 other gyms I frequent. I go to 3 gyms close to my home. Some might have a gym near home and gym near work

    Ability to select home gym and 2 other gyms I frequent. I go to 3 gyms close to my home. Some might have a gym near home and gym near work.

    So when I search for a class it gives me my 3 favorite gyms every time.

    83 votes

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  9. Add Room/ Location to Class Details Page

    If you click on a class from the homepage, you can’t see which room or which facility (now that Inglewood is open) it is in. You have to go to view all classes in the “Find a Class” section and then click on the class from that page to find the room/location.

    11 votes

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  10. 284 votes

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  11. Be able to set default settings on class filter

    Have the ability to set a default location when looking for classes. Every time I exit the app it always goes back to a location that I never go to, so I have to go through the filter settings every time.

    121 votes

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  12. Have the ability to favorite a particular class

    After you take a class you enjoy, we should be able to favorite it so we remember the name and also it has a heart or an asterisk next to it on the daily schedule so it’s easily identifiable

    18 votes

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  13. Class Equipment required

    Add equipment that needs to be used for classes.
    Example: boxing gloves, boxing shoes (not required) or clean bare feet.
    Yoga: mat
    On equipment the gym does not provide or guest would like to bring their own equipment.
    Some guest might not like to show feet for kickboxing this would help guest be more prepared for classes without feeling discouraged on any classes guest might want to join.

    356 votes

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  14. automatically enrol next person on waitlist instead of sending an email

    i can't constantly check my phone and race to the app to enrol it's not fair to those who have joined the wait list first

    9 votes

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  15. clearly describe mind and body classes

    Mind and body class needs more detailed description. Mat Pilates and warrior yoga are totally different yet both listed as mind and body class. Employees in the front know nothing at all and emailing customer service is even worse. Just ask the instructor to state what type of mind and body class they will offer then post in the description.

    7 votes

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  16. Offer Pilates early am or late pm pleaseee

    Pilates is only offered at 10am on Tuesday and Thursday can we get a Sunday class or early am like 6am or late pm like 7pm for week days

    4 votes

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  17. Online massage chair booking

    One of the reasons I signed up for upgraded membership is for chair massage but so impossible to used it . and waisted a lot of time for someone to be done.

    2 votes

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  18. Ignite - schedule more classes

    Almost all the Ignite classes are completely booked. Looking at it's popularity, it should be simple decision.

    Pls add more Ignite classes.

    3 votes

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  19. Elite buddy pass sign up

    If you have an elite membership the ability to sign up you and your buddy for a group class through the app.

    6 votes

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  20. Ability to sync app to calendar without giving you full access to all details of my calendar

    You should be able to sync classes into calendars without providing you full access to the calendar

    2 votes

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