A way to cancel my membership online
I tried to cancel my membership in store, and was denied told to do it online. Only for it to be a longer process. There’s no function in the app the allows you to view your membership agreement or cancellation policies for your contract. So maybe an easier way to get in contact with someone or an actual function that allows this process to happen quicker than a 2-3 week response period.
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lloveelyy jassminee
shared this idea
Thank you for your feedback! The feature you mentioned is available, but it needs to be activated by your gym. Please reach out to them, and they can turn on this feature in the mobile app.