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Member - ABC Ignite Engagement

We are continually upgrading your fitness app with new features based on your feedback. Please add a new idea, or vote on an existing idea. This ensures your ideas don't get lost and always visible and other users can upvote your ideas. The idea forum allows us to keep a pulse check on what our user community as a whole wants.

Why should I vote?
This forum allows us to more accurately prioritize ideas to ensure a system of fairness by executing on improvements needed more urgently by a larger cohort of our user community, in order of voting priority. It offers you transparency into what we're reviewing, starting and have completed.

Vote subscribes you to the idea so when its status changes, you'll get notified. 

When does an idea get picked up?
The higher the votes, the more likely the idea will be completed but there is no fixed formula if an idea will be picked up as it is just one avenue we look at. The idea forum is only one of the many avenues we use to evaluate an idea's feasibility. We also factor in your conversations with our support team, in-app surveys, Facebook beta groups,  complexity of the idea, talks with our inner circle of users and how it fits with the overall vision of the platform.

For example, "Portuguese support" was for the longest time in our top 3. But embarking on that would significantly dent our ability to serve our primary English speaking community effectively.

Thanks!
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262 results found

  1. Constantly crashing

    It's constantly crashing. Guaranteed to do so when I book a class. Also, when I search multiple gyms to take a class. Please fix the bugs, it's very annoying to have to keep logging in and start over.

    2 votes

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  2. Class

    You should be able to tap on classes booked to manage them as opposed to having to go back into the filtered class list. Once a class or classes are booked, they should be filtered into a place that shows all my classes. Could have an associated feature showing classes I’ve taken to make it easier to find and rebook them.

    2 votes

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  3. Automatically check in to all upcoming classes, even if they’re more than an hour out.

    Currently, the app only checks you in to an upcoming class only if it’s within an hour of checking in to the gym. Sometimes, you arrive at the gym more than an hour before your class starts. This is currently preventing people from appearing as checked in to classes even though they’re present.

    2 votes

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  4. Search a favorite exercise teacher at Elements Club like poet , aqua teacher Denise. I want to return but the closest Elenents is far now.

    Search a favorite exercise teacher at Elements Club like poet , aqua teacher Denise. I want to return but the closest Elements is far now.

    2 votes

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  5. Allow me to default to both of the 2 clubs I attend

    Allow me
    To find classes at more than one club without selecting them again and again

    2 votes

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  6. 2 votes

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  7. 2 votes

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  8. Booking class

    How do we book the classes, since there are no trainers assigned to classes, you cannot agree and book. The selection doesnt highlight.

    2 votes

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  9. See who is in your class

    Why can’t we see who is in the class? Can you put that feature back?

    2 votes

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  10. Ability to set a default home gym And not have it default to the initial one everyone

    I signed up at deptford but go to Voorhees and Cherryhill and I have to select Voorhees and Cherryhill to see classes every time. If we change location, we need an option to have it default there

    2 votes

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  11. Old app was better

    I liked how easy it was to look up other locations schedule on the old app and also it was easy to look up the instructors’ bio and picture. The old app also had saved video workouts, in case I couldn’t get to the gym or were traveling. This new app is very limited.

    2 votes

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  12. Need schedule

    Need a schedule with changes

    2 votes

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  13. Close in the turf area so we don’t have to be bothered by the classes.

    The music is incredibly loud and it is distracting and annoying. Close it in, or use another area for classes.

    2 votes

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  14. 2 votes

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  15. Show example vidoes for the classes

    Show a small video describing what the class consist of that way anyone that's never done the classes before can decide whether they want to do the class or no.

    2 votes

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  16. Show my schedule; trainer sessions and class enrollments.

    Unless i am completely missing it, i can only see my scheduled appointments on the web portal, they are never in my app. It would be nice to see everything; workouts, appointments, and enrollments in my weekly feed

    2 votes

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  17. Martial arts classes during the night time and weekend

    I wish that we have more martial arts classes at night for people who are working and so as the weekend.

    2 votes

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  18. Add swim RSVP on app

    It’s difficult to call in to make a swim lane reservation. There have been errors with the staff booking the wrong lane and it’s been difficult calling in because staff constantly Place you on hold for a ridiculously long time. It’s easier to book your lane via app if it were available.

    2 votes

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  19. 2 votes

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  20. Allow us to book more than two classes at a time.

    Currently, we can only book two classes at a time. Would love to book my classes for the week at least.

    2 votes

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