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Member - ABC Ignite Engagement

We are continually upgrading your fitness app with new features based on your feedback. Please add a new idea, or vote on an existing idea. This ensures your ideas don't get lost and always visible and other users can upvote your ideas. The idea forum allows us to keep a pulse check on what our user community as a whole wants.

Why should I vote?
This forum allows us to more accurately prioritize ideas to ensure a system of fairness by executing on improvements needed more urgently by a larger cohort of our user community, in order of voting priority. It offers you transparency into what we're reviewing, starting and have completed.

Vote subscribes you to the idea so when its status changes, you'll get notified. 

When does an idea get picked up?
The higher the votes, the more likely the idea will be completed but there is no fixed formula if an idea will be picked up as it is just one avenue we look at. The idea forum is only one of the many avenues we use to evaluate an idea's feasibility. We also factor in your conversations with our support team, in-app surveys, Facebook beta groups,  complexity of the idea, talks with our inner circle of users and how it fits with the overall vision of the platform.

For example, "Portuguese support" was for the longest time in our top 3. But embarking on that would significantly dent our ability to serve our primary English speaking community effectively.

Thanks!
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317 results found

  1. Location Selection should be user friendly

    The previous version was user friendly in picking up the location !

    14 votes

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  2. 5 votes

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  3. Ability to see classes in more locations than your own

    Ability to see what classes are going on at other gym locations

    15 votes

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  4. Need personalized link for gym referrals/free pass

    There used to be a way to txt a gym pass with a personalized link so the member could get credit. That has been lost with the club4 app

    2 votes

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  5. Dexcom 7

    Add the ability to sync blood glucose information from dexcom g7 app to monitor how exercise, nutrition, and weight loss impacts blood glucose levels and improves diabetes management.

    3 votes

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  6. change your apple wallet barcode to 2d

    current barcode always requires the person behind the counter to stop what they’re doing and help scan the barcode. suggest 2d barcode for better/faster readability at more angles. shouldn’t require eq purchase 🙂

    1 vote

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    0 comments  ·  App experience  ·  Admin →
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  7. Send text notifications instead of emails

    Send text notifications instead of an email when a class is canceled. Most people see a text message much quicker then an email.

    4 votes

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  8. Schedule payments

    I get paid every Friday. But my membership payment won’t always fall on Friday. It would be nice to setup a payment schedule to be paid on Friday without penalty unless said payment is missed within 5 to 7 days grace period. This can also benefit other members as well who could be also needing a payment schedule to help them. Along with upcoming payment reminders as well.

    14 votes

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  9. Make screen brightness go up when selecting QR Code.

    When selecting the qr code button, the screen needs to go to max brightness. That allows the scanners to work almost all the time. Then when you exit qr code, it can dim back down.
    Works the same as any airport scanner when you scan your boarding pass.

    1 vote

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    0 comments  ·  App experience  ·  Admin →
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  10. 2 votes

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  11. I would love to see this app integrate with the Oura ring.

    It is a very popular health monitoring device, it makes sense to add it since Fitbit is available, which is becoming less popular.

    6 votes

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  12. Show staffed hours somewhere. I literally cannot find it in the app or online. Helpful when bringing guests

    Show staffed hours somewhere. I literally cannot find it in the app or online. Helpful when bringing guests

    1 vote

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    0 comments  ·  App experience  ·  Admin →
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  13. Barcode widget

    Create an Android bar code widget so we don't have to open the app just to scan in

    2 votes

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  14. Gym Playlist

    Add the gym playlist to the app for members to go in to also play the gym music list via the app to play straight into the headphones

    2 votes

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  15. A way to look up your chosen membership tier and its features

    If you can't remember specific amenities available to you by your chosen tier (i.e.; Fitness + , E3) it would be nice to be able to see that in the app.

    1 vote

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    0 comments  ·  App experience  ·  Admin →
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  16. Allow trainers to book sessions through app

    Currently trainers can only book sessions through the computer. It is extremely inconvenient since most have day jobs and don’t have time to sit at the gym computer and book all their clients sessions. Especially when schedules frequently change. Most other gym apps I have used allow you to book sessions through the app. It seems outdated that this can’t be done with Platinum fitness.

    2 votes

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  17. The watch app

    The Watch app is simply fantastic. It would be great if they could work alongside the phone app at the same time. For example, when I input something on the watch, I should see it real time on the phone as well. It’s particularly helpful to use these interchangeably. TickTick did this and people raved about it. Anyway, keep up the great work.

    1 vote

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    0 comments  ·  App experience  ·  Admin →
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  18. Book with trainer through app

    I already have a trainer I have used and loved. It would make things so much easier if I could just book sessions with her through the app

    2 votes

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  19. Check-in history retention up to at least 6 months

    Show check-in history earlier than 90 days prior. Since health insurance reimburses gym membership fees every 6 months based on # of check-ins, it would be great to be able to print check-ins up to at least 6 months of history.

    15 votes

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  20. Ability to make changes to membership through the app

    Ability to make changes to membership through the app (ex. change plan primary location, freeze or unfreeze, etc.)

    11 votes

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