Member - ABC Ignite Engagement
249 results found
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Old app was better
I liked how easy it was to look up other locations schedule on the old app and also it was easy to look up the instructors’ bio and picture. The old app also had saved video workouts, in case I couldn’t get to the gym or were traveling. This new app is very limited.
2 votes -
Classes at 7am
There’s only 6 am or 8:30 classes available. We need ones at 7
3 votes -
Not delete the class on your Google/apple calendar after 24 hours
I don’t like that after 24 hours, the appointment for the class I attended deletes from my google/apple calendar. I wish the appointments would just stay.
8 votes -
Cancellation
Offer a class cancellation feature, you threaten a cancellation fee but yet you can’t cancel class so why bother signing up?
8 votes -
Adding discription of the classes and more afternoon times available
Would be nice to be able click on a class and read what classes are about. Also would like to see the location of the classes I signed up for the day.
4 votes -
Make the class name in description meaningful.
to say cardio and come and have fun is not enough information
5 votes -
Select bike for spin classes
When spin classes become very full there are at times no available bikes because someone that didn’t register is in attendance. By reserving a bike it is very easy for the instructor to know who belongs in the class and who didn’t register.
12 votes -
Need schedule
Need a schedule with changes
2 votes -
Class registration
Allow the ability to register for classes up to a week in advance.
11 votes -
Close in the turf area so we don’t have to be bothered by the classes.
The music is incredibly loud and it is distracting and annoying. Close it in, or use another area for classes.
2 votes -
2 votes
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waitlist from phone app
Allow to sign up for waitlist from app on phone
8 votes -
Fix booking
It doesn’t seem that users can book classes as of a few days ago.
4 votes -
Show example vidoes for the classes
Show a small video describing what the class consist of that way anyone that's never done the classes before can decide whether they want to do the class or no.
2 votes -
Class confirmation
Would there be any way to send a 2 hour prior-to-class notification to reconfirm assistance to group fitness class and if not confirmed, the spot is cancelled? It happens that spots fill up quickly and sometimes people don’t show up, leaving other people without the opportunity to attend the class because of availability according to the app. (Think like when a doctor’s office sends a text to reply “yes” or “no” for appointment confirmation
54 votes -
Show my schedule; trainer sessions and class enrollments.
Unless i am completely missing it, i can only see my scheduled appointments on the web portal, they are never in my app. It would be nice to see everything; workouts, appointments, and enrollments in my weekly feed
2 votes -
Martial arts classes during the night time and weekend
I wish that we have more martial arts classes at night for people who are working and so as the weekend.
2 votes -
Class Search by instructor
Having the search feature by instructor name would be helpful.
8 votes -
Add swim RSVP on app
It’s difficult to call in to make a swim lane reservation. There have been errors with the staff booking the wrong lane and it’s been difficult calling in because staff constantly Place you on hold for a ridiculously long time. It’s easier to book your lane via app if it were available.
2 votes -
Show when a class has a substitute
When booking a class add if the instructor is a sub or if it’s the normal instructor
13 votes
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