Skip to content

Member - ABC Ignite Engagement

We are continually upgrading your fitness app with new features based on your feedback. Please add a new idea, or vote on an existing idea. This ensures your ideas don't get lost and always visible and other users can upvote your ideas. The idea forum allows us to keep a pulse check on what our user community as a whole wants.

Why should I vote?
This forum allows us to more accurately prioritize ideas to ensure a system of fairness by executing on improvements needed more urgently by a larger cohort of our user community, in order of voting priority. It offers you transparency into what we're reviewing, starting and have completed.

Vote subscribes you to the idea so when its status changes, you'll get notified. 

When does an idea get picked up?
The higher the votes, the more likely the idea will be completed but there is no fixed formula if an idea will be picked up as it is just one avenue we look at. The idea forum is only one of the many avenues we use to evaluate an idea's feasibility. We also factor in your conversations with our support team, in-app surveys, Facebook beta groups,  complexity of the idea, talks with our inner circle of users and how it fits with the overall vision of the platform.

For example, "Portuguese support" was for the longest time in our top 3. But embarking on that would significantly dent our ability to serve our primary English speaking community effectively.

Thanks!
  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

254 results found

  1. Select bike for spin classes

    When spin classes become very full there are at times no available bikes because someone that didn’t register is in attendance. By reserving a bike it is very easy for the instructor to know who belongs in the class and who didn’t register.

    11 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Mix up the classes that are offered during lunch time And offered different ones at the different locations in the same city

    The same classes keep being offered at lunch time. Why can’t Zumba be offered or yoga or something else? Also, sometimes the exact same class is offered at the same time at multiple locations in the city. It would be nice to offer a variety!

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Class confirmation

    Would there be any way to send a 2 hour prior-to-class notification to reconfirm assistance to group fitness class and if not confirmed, the spot is cancelled? It happens that spots fill up quickly and sometimes people don’t show up, leaving other people without the opportunity to attend the class because of availability according to the app. (Think like when a doctor’s office sends a text to reply “yes” or “no” for appointment confirmation

    52 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. See who is in your class

    Why can’t we see who is in the class? Can you put that feature back?

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Class registration

    Allow the ability to register for classes up to a week in advance.

    10 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Add a yoga class

    Recovery and/or yoga boxing class would be super cool

    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Signing up for Edge Strong class

    Ability to sign up for an Edge Strong class on the app if you have just the mid tier membership. The mid tier membership allows you only one Edge Strong class per month and you can only sign up for that one class in the gym. I think that's inconvenient. Should allow to sign up for just that one allowed class in the app.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Classes at 7am

    There’s only 6 am or 8:30 classes available. We need ones at 7

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Cancellation

    Offer a class cancellation feature, you threaten a cancellation fee but yet you can’t cancel class so why bother signing up?

    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Adding discription of the classes and more afternoon times available

    Would be nice to be able click on a class and read what classes are about. Also would like to see the location of the classes I signed up for the day.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Make the class name in description meaningful.

    to say cardio and come and have fun is not enough information

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Ability to set a default home gym And not have it default to the initial one everyone

    I signed up at deptford but go to Voorhees and Cherryhill and I have to select Voorhees and Cherryhill to see classes every time. If we change location, we need an option to have it default there

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Rapid class enrollment

    Make it easy to enroll in classes. We should be able to simply pick a calendar date with one click and see the classes only for that day.

    11 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Safety - turn off ability to see attendees profiles.

    The attendees should not be able to see other attendees in a class. Having the picture and profile name available is a safety concern to me.
    This informatiin should be left to the instructor only.

    8 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Old app was better

    I liked how easy it was to look up other locations schedule on the old app and also it was easy to look up the instructors’ bio and picture. The old app also had saved video workouts, in case I couldn’t get to the gym or were traveling. This new app is very limited.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Fix booking

    It doesn’t seem that users can book classes as of a few days ago.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Show when a class has a substitute

    When booking a class add if the instructor is a sub or if it’s the normal instructor

    12 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. More spin and body pump classes

    Add more spaced out virtual spin and body pump classes

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Please make app usable on all phones if you're going to charge money for cancellations!!

    This is genuinely so frustrating and unfair. Booking rarely works for me on the app, and I am completely unable to cancel classes through the app on my Google Pixel. I have stopped going to classes because my options are sign up with no option to cancel, and be charged unfairly (I try to call the front desk and they only pick up about half the time), or go to class without a booking and be humiliated by the person walking around checking for sign ups. I will likely cancel my membership because of this inexcusable issue.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. More classes

    Add more spin classes to Carmel, bring back 5:30am spin class

    7 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Feedback and Knowledge Base