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Member - ABC Ignite Engagement

We are continually upgrading your fitness app with new features based on your feedback. Please add a new idea, or vote on an existing idea. This ensures your ideas don't get lost and always visible and other users can upvote your ideas. The idea forum allows us to keep a pulse check on what our user community as a whole wants.

Why should I vote?
This forum allows us to more accurately prioritize ideas to ensure a system of fairness by executing on improvements needed more urgently by a larger cohort of our user community, in order of voting priority. It offers you transparency into what we're reviewing, starting and have completed.

Vote subscribes you to the idea so when its status changes, you'll get notified. 

When does an idea get picked up?
The higher the votes, the more likely the idea will be completed but there is no fixed formula if an idea will be picked up as it is just one avenue we look at. The idea forum is only one of the many avenues we use to evaluate an idea's feasibility. We also factor in your conversations with our support team, in-app surveys, Facebook beta groups,  complexity of the idea, talks with our inner circle of users and how it fits with the overall vision of the platform.

For example, "Portuguese support" was for the longest time in our top 3. But embarking on that would significantly dent our ability to serve our primary English speaking community effectively.

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268 results found

  1. Ability to Delete Payment Method for ABC Ignite Engagement

    When in payment methods for a member. It would be useful and transparent to be able to delete payment methods on the app e.g., expired cards or cards you don't want to have on file.

    Also - Instead of just having a link for Add new payment method, it'd be neat if we could also add an option to edit current payment method and a note where it states that the Primary method needs to be selected or else the payment will not go through.

    19 votes

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    planned  ·  1 comment  ·  Other  ·  Admin →
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  2. Extend weekends to 8 PM

    Would help with people who work on weekends to make it

    1 vote

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  3. Staff who know what they’re doing

    It would be really helpful if the staff here actually knew how to use the app- since you’re a no service gym and you’re actually recommending people use your app to find workouts, it would be helpful if the front desk staff knew how to access the workouts in the app, or knew how to answer other simple questions like “how do I find my gym pass in the app” and similar. Both times I’ve asked for help the staff have told me they don’t know how to use the app. Frustrating.

    3 votes

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  4. Basketball Court instead of Pickelball

    Instead of having pickle ball courts and a second cardio area, have basketball courts, Flower Mound Location.

    4 votes

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  5. 1 vote

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    1 comment  ·  Other  ·  Admin →
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  6. Member rights and privacy

    Gym employees (I.e., trainers, managers) should not have complete access to an existing members app. Gym employees should not be able to wipe an existing members app data and app history even if training is complete. It’s a privacy violation and existing members should have access to sign up for classes and view their training history at any time.

    4 votes

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  7. Email Contact Info

    Include each club manager’s name and email contact info. Also include a contact name and email at the corporate office.

    2 votes

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  8. Intermittent fasting

    It would be interesting to incorporate an intermittent fasting option for those of us who simultaneously fast and exercise, also educational material on a separate segment including not only proper work out technique but fasting science and nutrition science, it would be beneficial since the meal tracking option is already implemented

    11 votes

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  9. Cold tub

    I wish the gym had a cold tub. I’ve gone to a few other gyms in town that have them.

    3 votes

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  10. I want yo be able to update my membership

    Want to be able to change my gym home and yo updated the membership at least once every 3 months or something

    8 votes

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  11. 1 vote

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  12. How long each gym session is and what’s your weekly hours

    When you log it it’s starts a timer and when you walk out the door it stops it and tells you how long you’ve been there. And every Sunday it tells you how long you’ve been there through the whole week.

    6 votes

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  13. Expand use of QR codes on equipment

    Not sure if this is in place yet, but QR codes on equipment, to do things like easily reporting damage/equipment issues, identifying equipment when tracking workouts, accessing links to quick “how to”/demo video clips, etc.

    12 votes

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  14. sync with Amazon Halo view

    Have the ability to sync with an Amazon fitness band and there app

    2 votes

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  15. FULL benefits list with small explanation

    I just signed up for ultimate and i genuinely don’t know what it includes. I thought it included personal training, I guess not. I thought it included the cryo machine, nope, massage chair? Nope planet fitness has a better recovery for the price. For $100 a month I expected more. Supposedly I could bring a friend, but I don’t see that anywhere?? How do people even figure this out??

    15 votes

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  16. Include membership fee into personal training.

    If personal training is purchased and have ultimate or higher tier membership, membership fee should go into the personal training cost after three months. Reward based on consistency.

    9 votes

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  17. Shake card on the app

    Instead of using a hole punch and cards. The app would track your shakes and notify you when you earn your free shake

    11 votes

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  18. Tracking Net Varbd

    I'm on keto, it would be helpful to track net carbs. I'm sure it would be helpful to others.

    1 vote

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  19. Family memberships

    We have family memberships but have no way to add, deactivate, see other household members.

    13 votes

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  20. Add Reminders for mindfulness or take vitamins

    E able to add reminders for things like mindfulness minute or taking your vitamins

    1 vote

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