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Member - ABC Ignite Engagement

We are continually upgrading your fitness app with new features based on your feedback. Please add a new idea, or vote on an existing idea. This ensures your ideas don't get lost and always visible and other users can upvote your ideas. The idea forum allows us to keep a pulse check on what our user community as a whole wants.

Why should I vote?
This forum allows us to more accurately prioritize ideas to ensure a system of fairness by executing on improvements needed more urgently by a larger cohort of our user community, in order of voting priority. It offers you transparency into what we're reviewing, starting and have completed.

Vote subscribes you to the idea so when its status changes, you'll get notified. 

When does an idea get picked up?
The higher the votes, the more likely the idea will be completed but there is no fixed formula if an idea will be picked up as it is just one avenue we look at. The idea forum is only one of the many avenues we use to evaluate an idea's feasibility. We also factor in your conversations with our support team, in-app surveys, Facebook beta groups,  complexity of the idea, talks with our inner circle of users and how it fits with the overall vision of the platform.

For example, "Portuguese support" was for the longest time in our top 3. But embarking on that would significantly dent our ability to serve our primary English speaking community effectively.

Thanks!
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330 results found

  1. 2 votes

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  2. Open earlier on Sundays

    Open by 9am on Sundays. Please!

    2 votes

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  3. 2 votes

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  4. Provide notifications for down services.

    How many times have you arrived to a broken sauna, closed pool, no showers or in progress machine maintenance? Since basic services at NFC are completely unreliable, notifying members of down services would be very helpful. It’s incredibly frustrating that the NFC app is used as a marketing tool, but not used to notify members when services they are paying for will not be rendered.

    2 votes

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  5. 5

    Open at 5am on weekdays

    1 vote

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  6. Allow overflow parking automatically during high peek times. ie. weekdays 10 a to 2 p.

    Cars back up on 10th during peak times wasting gas and creating unsafe conditions on the streets. Allow members to easily avoid this mess by parking in the alternate parking structure.

    2 votes

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  7. More than one shower.

    One shower, especially in the morning is not enough for the amount of people that pack in and travel to the gym to workout, shower, and head to work. Currently standing in the hallway typing this as someone is in the only men’s shower provided.

    2 votes

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  8. Key cards for the door.

    Anyone can just walk through the doors.
    Most definitely needs more security. The key card to get inside would help ease the worries a lot.
    I hope in the near future, you guys can make this happen.

    2 votes

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  9. 1 vote

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  10. water

    Improve Water Temperature:
    The water from the fountain is often quite warm, especially during workouts. Cooler water would help a lot, as the warm temperature tends to cause nausea while training

    2 votes

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  11. Steam room hours

    Extend steam room hours till midnight atleast

    1 vote

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  12. Community feature

    Have an option to join an online community of home gym goers so you can find work out buddies

    20 votes

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  13. AC

    We definitely need the AC to start working! It’s impossible to workout the gym feels extremely hot and uncomfortable. Could be even dangerous for some individuals like the older folks

    1 vote

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  14. 1 vote

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  15. Hotter sauna

    The saunas doesn’t get very hot. I know it’s infrared but it consistently doesn’t feel very hot

    1 vote

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  16. Group room

    Trainers need to utilize group room instead of hogging all equipment up front with group. Fitness center is already small and not enough equipment for members not in a group session

    1 vote

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  17. Add Bariatastic to the food and weight trackers that will sync up

    Bariatastic is an app that the bariatric patients use to track their meals and connect with the doctors. It’s a great app that could be utilized if synced.

    1 vote

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  18. New

    All the equipment in this gym is so outdated. I come from Merritt in the city and all their equipment is top notch, brand new. This is such a downgrade. The cardio machines are so old, spin bikes don’t have resistance knobs. Benches are hard as rocks. I feel like I’m working out in the early 2000s. For how many members you have, there should be plenty of money for upgrades. Or since the membership is so cheap, you should consider increasing prices and getting new equipment. I’d happily pay more for better/higher quality equipment.

    1 vote

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  19. Kids club should be open in the evening on fridays!

    Kids club is only open in the morning on Fridays, but I would love to bring my daughter with me on Fridays.

    2 votes

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  20. Childcare monitors in the app !! I hate not being able to check and make sure my baby is okay

    We are new to the gym and my 1 year old has never been in childcare a day in her life. We kept have to walk all the way to the front to make sure she was okay. When she sees us she gets upset. I would love to be able to monitor from a live stream on the app the childcare room to make sure she is okay.

    1 vote

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