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Member - ABC Ignite Engagement

We are continually upgrading your fitness app with new features based on your feedback. Please add a new idea, or vote on an existing idea. This ensures your ideas don't get lost and always visible and other users can upvote your ideas. The idea forum allows us to keep a pulse check on what our user community as a whole wants.

Why should I vote?
This forum allows us to more accurately prioritize ideas to ensure a system of fairness by executing on improvements needed more urgently by a larger cohort of our user community, in order of voting priority. It offers you transparency into what we're reviewing, starting and have completed.

Vote subscribes you to the idea so when its status changes, you'll get notified. 

When does an idea get picked up?
The higher the votes, the more likely the idea will be completed but there is no fixed formula if an idea will be picked up as it is just one avenue we look at. The idea forum is only one of the many avenues we use to evaluate an idea's feasibility. We also factor in your conversations with our support team, in-app surveys, Facebook beta groups,  complexity of the idea, talks with our inner circle of users and how it fits with the overall vision of the platform.

For example, "Portuguese support" was for the longest time in our top 3. But embarking on that would significantly dent our ability to serve our primary English speaking community effectively.

Thanks!
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268 results found

  1. Rooftop Care

    ICONIX rooftop area continues being ignored by staff. Bathroom supplies often empty in the morning. Both rooftop umbrellas are broken, one totally not usable and must be removed as people keep trying to open it, when staff should attend to it.

    1 vote

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  2. Allow for cancelation of the membership in the app.

    Please allow for cancelations of a membership on the app. Provide paperwork that can be electronically signed or, at the very least, printed, signed and and scanned back.

    113 votes

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  3. 22 votes

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  4. Live chat

    A live chat feature to chat with front desk workers if you have any questions so they can fix things like billing issues or stuff very fast without having to go in or call to fix it

    4 votes

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  5. Annual attendance

    My company reimburses for my membership if I go a certain number of times per year. I’d like to be able to get more than just 90 days.

    1 vote

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  6. coffee

    Would like to see the offering of coffee brought back

    2 votes

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  7. Parent-Controlled Gym Access for Kids without PHONES

    Develop a parent-friendly gym access platform tailored for families where children don’t yet have their own phones. Like Netflix’s profile system, parents can create individual profiles for each child under one account, simplifying gym registration and access management. Each child’s profile would have a unique digital QR code accessible through the parent’s phone, eliminating the need for physical gym barcodes that can easily be lost or misplaced. Parents can control and monitor their children’s gym usage, receive notifications, and set specific access times. This system ensures kids can enjoy gym activities safely and securely, even without their own devices.

    1 vote

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  8. Remove the payment feature

    Remove the payment feature especially since you’re unable to cancel your membership through the app and still have funds taken out from your account.

    1 vote

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  9. Sell Cottage cheese

    Please sell cottage cheese at the fitness center. Cottage cheese is a healthy pre and post workout snack.

    1 vote

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  10. Notify and Fix broken elliptical and treadmills, and locks in lockers and while being repaired put a note that says which are out of order

    Fix broken locks in lockers and while being repaired put a note that says which are out of order just like you do for most machines. Post out of order signs on treadmills that don’t work entirely.

    4 votes

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  11. Switch clubs

    be able to switch locations of your club so that you are able to go to the gym anywhere you travel to

    2 votes

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  12. Red lighting in Sauna (St. Peters, Women’s)

    I think adding red bulbs to the lights in the women’s sauna in St. Peter’s would be amazing for relaxation! Not asking for infrared or anything. Just red light for the vibes. And a shoe stand for shoes outside the door.

    1 vote

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  13. Healthy competition between members

    On the older app we had where other members can see your daily workout and could like it also with monthly competition with app users also we had bio age I think it we had where members can compete with most days at the gym how many calories burn or steps challenge would keep members engaged on the app and help with their wellness journey.

    7 votes

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  14. Create a walkway for parking lot area east of the ticket kiosks.

    Safety concern: create a safe walkway to get from east side of parking lot to gym. Presently, we have to walk around the security arms where cars are coming and going or walk through the shrubbery.

    1 vote

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  15. Televisions channels

    Members should be allowed to request that a TV’s channel be changed. No one should be forced to watch the news while working out.

    2 votes

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  16. Automated kid check in

    The check in process for the child care center should use computers where they look up your membership and a photo of yourself and children come up. Using a paper on a clip board and hoping the staff remember your face does not ensure the safest ordeal for my children.

    6 votes

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  17. 5 votes

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  18. Check-in History

    We should be able to print any check-in history range we want. Insurance companies want to see specific time periods, usually 6 months: Jan-Jun and Jul-Dec. It's a hassle for your staff to have to print it when we should be able to execute on our own. Limiting to 90 days in the past isn't barely useful.

    1 vote

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  19. Sync more with myfitnesspal

    Since the app doesn't sync with Samsung, but Samsung syncs with myfitnesspal, I feel you could sync all activities, steps, and more from myfitnesspal. Although compatibility with Samsung would be more ideal.

    1 vote

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  20. Open the gym earlier on weekends

    Open the gym earlier on weekends

    3 votes

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