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Member - ABC Ignite Engagement

We are continually upgrading your fitness app with new features based on your feedback. Please add a new idea, or vote on an existing idea. This ensures your ideas don't get lost and always visible and other users can upvote your ideas. The idea forum allows us to keep a pulse check on what our user community as a whole wants.

Why should I vote?
This forum allows us to more accurately prioritize ideas to ensure a system of fairness by executing on improvements needed more urgently by a larger cohort of our user community, in order of voting priority. It offers you transparency into what we're reviewing, starting and have completed.

Vote subscribes you to the idea so when its status changes, you'll get notified. 

When does an idea get picked up?
The higher the votes, the more likely the idea will be completed but there is no fixed formula if an idea will be picked up as it is just one avenue we look at. The idea forum is only one of the many avenues we use to evaluate an idea's feasibility. We also factor in your conversations with our support team, in-app surveys, Facebook beta groups,  complexity of the idea, talks with our inner circle of users and how it fits with the overall vision of the platform.

For example, "Portuguese support" was for the longest time in our top 3. But embarking on that would significantly dent our ability to serve our primary English speaking community effectively.

Thanks!
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268 results found

  1. Better visit history search.

    Make the check in history calendar from Sunday to Saturday like any standard calendar.

    M- Saturday is just a ridiculously stupid way to look at a monthly calendar. No one does that

    Additionally make it possible to actually be able to view an entire month at a glance.

    The way it is set up now you can only pick a random date in the middle of a week and land on a random date in the middle of a different week. Your “search” often excludes the current day or a couple days. You can’t actually pick from the 1st to…

    1 vote

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  2. How about notifications of pool closures? It would be nice to know in advance.

    How about notifications of pool closures? It would be nice to know in advance.

    2 votes

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  3. Stop members from camping out on a machine.

    Some people are staying on a machine while resting and blocking their use. If it was a few minutes between reps I would understand but ten or more is too long!

    4 votes

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  4. Location of gym

    I'm out of town and looking for a location and can't use the app

    1 vote

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  5. Suggestions section for gym

    All classes at the Menlopark gym start at 8:30 am the earliest during the week which are hard to attend when working a full time job. It would be great to have a “suggestions box” on the app for things like this so people could make suggestions on how to improve the gym and employees can have one convenient place to view them.

    1 vote

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  6. 7 votes

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  7. Vending machine

    Bring back the vending machines. Preferably with protein snacks and drinks.

    1 vote

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  8. Aux

    Have a specific section where members can suggest songs that can be played on the gym speakers

    1 vote

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  9. Parent and Kid Membership

    Allow underage kids old enough to work outto be added under a parent's membership so that monthly fees and annual fees can all be deducted from the same card at the same time every month/year. Also, all membership info for the parent as well as the kid should be under the parent's account on the app and online.

    3 votes

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  10. A way to request a song.

    The music currently playing in the gym is horrible. Sounds like an 80s workout tape. Seems like a small thing but I've really grown to despise it. I usually wear earbuds but when I'm not alone I have to listen to that awful workoutrhythmfusion.mp4

    2 votes

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  11. Make weight tracking optional

    When signing up, the app forces you to enter a starting weight. The feature itself is fine but it should be optional. I am in recovery for disordered eating and I go to the gym to focus on things like building strength, increasing stamina, etc. and would rather not focus on the number on the scale, which can trigger unhealthy habits for me (and I’m sure I’m not the only one).

    Let people decide which metrics are important for them to track.

    14 votes

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  12. Kettle Balls

    Downtown Charotte,NC location needs kettle balls

    1 vote

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  13. Cleaning products

    First improve operations. They never have any cleaning products at the murrayhill gym

    2 votes

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  14. Favorite locations on app

    We used to be able to have multiple locations as our favorites, so will make it easier to select the class that you wanted to take now it has your home location as your favorite and you can’t set up additional would be nice to have multiple locations saved as favorites

    12 votes

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  15. Change membership type

    Instead of having to go up to the front desk to change the membership it would be better if there’s a way for us to change it so we won’t have a problem at the front desk cause the front desk won’t cancel or change our membership

    37 votes

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  16. able to share feedback without having to make a dumb account

    It’s extremely frustrating to have to sign up for yet another account and confirm an email and then enter a code just to vote on a feature. You probably have tons of customers interested in these features who can’t be bothered to jump through 85 hoops just to make a suggestion

    3 votes

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  17. Fix the water pressure in the showers, I’d do weak

    Fix there water pressure in the showers, there is absolutely no pressure in the Media, Pa location

    2 votes

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  18. Newbie tutorial

    It would be great to have a tutorial for gym newbies. A written guide or videos to watch. Difference in treadmills and bikes, how to use the screens on the cardio equipment, how to utilize your benefits. Also maybe a club map.

    4 votes

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  19. Get rid of the QR code

    Bring back the old scan card instead of the QR code, I come after my late night shift at midnight and the QR code wont unlock the door

    1 vote

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  20. Feedback for group fitness instructors

    I would like to be able to fill out a questionnaire for each class I attended so that I can tell the trainer what I liked and might want to have them think about changing. Music selection, motivation, correcting form during exercise and general feeling of the class are areas that I would want them to know. Make it anonymous and provide each instructor with a summary of the week in a pie chart for each question. There’s got to be a way to automate that. Each question should have a five point scale from disliked very much to liked…

    17 votes

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