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Member - ABC Ignite Engagement

We are continually upgrading your fitness app with new features based on your feedback. Please add a new idea, or vote on an existing idea. This ensures your ideas don't get lost and always visible and other users can upvote your ideas. The idea forum allows us to keep a pulse check on what our user community as a whole wants.

Why should I vote?
This forum allows us to more accurately prioritize ideas to ensure a system of fairness by executing on improvements needed more urgently by a larger cohort of our user community, in order of voting priority. It offers you transparency into what we're reviewing, starting and have completed.

Vote subscribes you to the idea so when its status changes, you'll get notified. 

When does an idea get picked up?
The higher the votes, the more likely the idea will be completed but there is no fixed formula if an idea will be picked up as it is just one avenue we look at. The idea forum is only one of the many avenues we use to evaluate an idea's feasibility. We also factor in your conversations with our support team, in-app surveys, Facebook beta groups,  complexity of the idea, talks with our inner circle of users and how it fits with the overall vision of the platform.

For example, "Portuguese support" was for the longest time in our top 3. But embarking on that would significantly dent our ability to serve our primary English speaking community effectively.

Thanks!

How can we improve your gym's app for gym staff and trainers?

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17 results found

  1. Billings and the ability to put membership on hold or cancel

    Members should be able to view billings, as well as have the ability to put membership on hold or cancel.

    900 votes

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    6 comments  ·  App experience  ·  Admin →

  2. Daily gym hours on this app

    I forget the hours all the time and it would be nice if gym hours were among the first features we all saw

    101 votes

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    completed  ·  3 comments  ·  App experience  ·  Admin →

  3. Filter class search by Trainer

    I’d love to search if a fave trainer hosts classes at other locations.

    14 votes

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    completed  ·  0 comments  ·  App experience  ·  Admin →

  4. An estimator of how busy the gym is, like an occupancy graph like Google maps

    Add a counter for an approximation of how many people are in the gym at a specific time of day. Going in and seeing it’s slammed is a bummer. I wish I knew ahead of time.

    232 votes

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    completed  ·  6 comments  ·  App experience  ·  Admin →

  5. Be able to view invoices

    Should be able to view invoices so that we have the option to submit to employer for reimbursement

    7 votes

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    completed  ·  0 comments  ·  App experience  ·  Admin →

  6. Cancelling a booked class

    Have option to cancel a booked class to open spot for another person.

    45 votes

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    completed  ·  0 comments  ·  App experience  ·  Admin →

  7. I miss the capacity tracker

    I miss the capacity tracker on the app. This was the best to help figure out when I can use the most equipment.

    8 votes

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    0 comments  ·  App experience  ·  Admin →
    completed  ·  Chancey Caleb responded

    Club occupancy levels are displayed in the more section under club info.

  8. Payment history by year

    In the app there needs to be a payment history by year rather than just the last 6 months. This is needed for fitness reimbursement at work

    3 votes

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    completed  ·  0 comments  ·  App experience  ·  Admin →

  9. Make payment through app

    Make payments through app

    4 votes

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    0 comments  ·  App experience  ·  Admin →

  10. Gym checkin

    Add my gym's barcode to the app so I can scan it when I check in. Right now I have to have 2 apps - the other one I never use except for the barcode!

    6 votes

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    completed  ·  0 comments  ·  App experience  ·  Admin →

  11. We need a better way of signing up for classes.

    The scrolling for days and days to signup for a class is not ideal. Need a way to search or filter it out like website. Also, having to start back over to get to a class 3 days later is not ideal. Basically, I sign up for a Tuesday class and then in order to get to Wednesday to sign up for another class I have to start back from Monday and go all the way to Wednesday.

    4 votes

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    completed  ·  0 comments  ·  App experience  ·  Admin →

  12. Make a payment on app

    Be able to pay balance for membership on app

    5 votes

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    0 comments  ·  App experience  ·  Admin →

  13. Cancelled class notification

    Could there be some type of notification whether email, text, or just in the app that says if a class gets cancelled at the last minute. Ive rushed and driven over 30 minutes to get to a class on time just to find out that the instructor couldnt make it and class got cancelled

    23 votes

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    completed  ·  0 comments  ·  App experience  ·  Admin →

  14. Scan in history

    Have an option on the app to see when you’ve previously scanned in.

    4 votes

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    0 comments  ·  App experience  ·  Admin →

  15. Class notifications 2hrs before not 10 min

    The app gives notifications only 10 minutes before the class starts, aka when I’m already at the gym. It’s be nice if this notification was at least 2 hours ahead as a reminder.

    16 votes

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    completed  ·  0 comments  ·  App experience  ·  Admin →

  16. Notification when a slot opens up in a previously full class

    7 votes

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    completed  ·  0 comments  ·  App experience  ·  Admin →

  17. It would be nice if there was a function to be able to pay online.

    If for some reason your funds aren't in the bank at the time if the draft and you come after the staff leaves, it would be nice to be able to pay through the app instead of having to come during staffed hours which may be inconvenient for the customers.

    5 votes

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    completed  ·  0 comments  ·  App experience  ·  Admin →
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