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Mitchell Bourisk

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  1. 25 votes

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    Mitchell Bourisk supported this idea  · 
  2. 65 votes

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    Mitchell Bourisk commented  · 

    I was extremely disappointed to hear from the customer support team that this feature is still not available. I was under the impression that we could do this, since the stock videos have this feature. As a result, I have been paying my editor to make separate thumbnail videos. I found it misleading that the stock videos have this feature but we can't use it. It even cost us money because of that. I should have done my due diligence to see if I could do it on my own. However, it seemed apparent at the time that I could do this since the stock videos have that feature. A video thumbnail feature, or even in the meantime just being able to select what frame you want, would greatly enhance the clients experience with the app. I would love to see it added.

    Mitchell Bourisk supported this idea  · 
  3. 57 votes

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    An error occurred while saving the comment
    Mitchell Bourisk commented  · 

    I was extremely disappointed to hear from the customer support team that this feature is still not available. I was under the impression that we could do this, since the stock videos have this feature. As a result, I have been paying my editor to make separate thumbnail videos. I found it misleading that the stock videos have this feature but we can't use it. It even cost us money because of that. I should have done my due diligence to see if I could do it on my own. However, it seemed apparent at the time that I could do this since the stock videos have that feature. A video thumbnail feature, or even in the meantime just being able to select what frame you want, would greatly enhance the clients experience with the app. I would love to see it added.

    Mitchell Bourisk supported this idea  · 

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