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Client / Gym Members - ABC Trainerize



We are continually updating your fitness app with new features based on your feedback. Please add a new idea, or vote on an existing idea. This ensures your ideas don't get lost and always visible and other users can upvote your ideas. The idea forum allows us to keep a pulse check on what our user community as a whole wants.

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This forum allows us to more accurately prioritize ideas to ensure a system of fairness by executing on improvements needed more urgently by a larger cohort of our user community, in order of voting priority. It offers you transparency into what we're reviewing, starting and have completed.

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The higher the votes, the more likely the idea will be completed but there is no fixed formula if an idea will be picked up as it is just one avenue we look at. The idea forum is only one of the many avenues we use to evaluate an idea's feasibility. We also factor in your conversations with our support team, in-app surveys, Facebook beta groups,  complexity of the idea, talks with our inner circle of users and how it fits with the overall vision of the platform.

For example, "Portuguese support" was for the longest time in our top 3. But embarking on that would significantly dent our ability to serve our primary English speaking community effectively.

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85 results found

  1. The ability to respond to messages my trainer sends. I pay enough money that me being able to respond should be an option.

    $160 a month and that isn't enough to have the ability to respond to messages my trainer sends? That's the most ridiculous thing I've ever heard of. I have full access to the app, and I can get messages but can't respond. I don't believe that was included in my contract which I'll be reviewing when I get home.

    3 votes

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  2. allow longer text and video sizes

    When I’m writing long messages to my coach I can’t write it in one ho I have to do multiple things, and video lengths are only 1min which is very short when you’re filming form of exercises

    8 votes

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  3. Regrouping all,comments and feedback made per same exercise so its easy to read back when looking for tips and improved technique

    I comment when im doing a session but after I will have to go back to that specific session to find the general comments and not specific to the exercise I was talking about. I would have to scroll through history to find what my coach responded also so its not very efficient in that sense

    1 vote

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  4. Push notifications for in-app messages do not work after following troubleshooting guide

    Push notifications for in-app messages do not work after following troubleshooting guide (Android)

    1 vote

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  5. Video record or comment specifically to an exercise rather than the entire workout

    Video record or comment specifically to an exercise rather than the entire workout. Accessible to shared contacts.

    6 votes

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  6. 4 votes

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  7. Be able to type more words with pictures when messaging

    When I post a pic to my group or my coach sometimes I have more words to type with it than I’m allowed.

    1 vote

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  8. I wish you could DM other coaches or other SupraHumans privately. There is no way to send private messages except to coach.

    I wish you could message other coaches or other SupraHumans. Maybe you don’t want to ask a question publicly, maybe you want to schedule a workout with someone, maybe you want to ask a question of another coach. Would be great if you could message others in the app.

    3 votes

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  9. Automatically populate the authors name of the message I would like to respond to. .

    As a user, I would like to automatically populate the message’s author I would like to respond to instead of selecting the name of the author.

    2 votes

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  10. Improve freezing while messaging

    App freezes every time I message my coach. Can't send more than 1 sentence at a time. Start and restart of phone and app, Uninstaller reinstall doesn't work. This is imperative to my use of the app. Please look into this!

    30 votes

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    1 comment  ·  Messaging  ·  Admin →
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  11. staring or bookmarking messages

    Develop a feature to allow for staring or bookmarking important messages in order to reduce the need to scroll through the chats.

    31 votes

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  12. Canceling a live class

    Be able to cancel my reservation or message the coach that I will not be able to attend the live class.

    4 votes

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  13. More reaction emojis

    Add more reaction emojis to the dashboard section. I want to be able to react with more than a "high five" or "clap" or "thumbs up" when my trainer and group members post on our dashboard

    12 votes

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    2 comments  ·  Messaging  ·  Admin →
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  14. 9 votes

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  15. Chat

    Being able to upload videos and photos in bulk in. The chat makes your life easier. Instead of uploaded one by one.

    Also remove the 1 min limit on videos

    8 votes

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  16. Chat function

    The chat function doesn’t work that well. You can’t scroll through it without the keyboard being in the way. Would be better if you could do that.

    10 votes

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  17. Drop down to switch trainer is hard to find

    The message bubbles are trash. It took me a week to figure out there was a drop-down box to switch between trainers.

    2 votes

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  18. Quit duplicating images in my phone's gallery after I send them through the messenger

    Every time I send a picture from my phone's gallery through the app's messenger, it creates a duplicate of the image on my phone. It's annoying and a waste of time to clean up behind this fluke. So, I have to send pictures or screen shots to my trainer through a separate app. Please fix this.

    3 votes

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  19. Tag comments for later view

    In the chat and group chat feature, make it so you can tag a comment for viewing later. People often share products, recipes, Google docs, etc that I have to scroll back to find.

    2 votes

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  20. Have the ability to search in the message chat or groups

    Within the forum/groups, important messages are getting lost. If you could search for a name, for example “Kimble” then I could see all of his comments and not miss out on information

    106 votes

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    11 comments  ·  Messaging  ·  Admin →
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