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Client / Gym Members - Trainerize

We are continually upgrading your fitness app with new features based on your feedback. Please add a new idea, or vote on an existing idea. This ensures your ideas don't get lost and always visible and other users can upvote your ideas. The idea forum allows us to keep a pulse check on what our user community as a whole wants.

Why should I vote?
This forum allows us to more accurately prioritize ideas to ensure a system of fairness by executing on improvements needed more urgently by a larger cohort of our user community, in order of voting priority. It offers you transparency into what we're reviewing, starting and have completed.

Vote subscribes you to the idea so when its status changes, you'll get notified. 

When does an idea get picked up?
The higher the votes, the more likely the idea will be completed but there is no fixed formula if an idea will be picked up as it is just one avenue we look at. The idea forum is only one of the many avenues we use to evaluate an idea's feasibility. We also factor in your conversations with our support team, in-app surveys, Facebook beta groups,  complexity of the idea, talks with our inner circle of users and how it fits with the overall vision of the platform.

For example, "Portuguese support" was for the longest time in our top 3. But embarking on that would significantly dent our ability to serve our primary English speaking community effectively.

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50 results found

  1. Stop the lagging

    This app begins to lag when i am sending messages through it to my coach. To the point where i need to shut the app down and restart it

    14 votes

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    1 comment  ·  Messaging  ·  Admin →
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  2. 9 votes

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  3. Fix the messaging

    The texting/messaging makes my app freeze and **** down. I csnt type more than a few words.

    7 votes

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  4. Ability to reply to a message sent that is further up the conversation like you can in whatsapp.

    So if you have a few messages you can then click on that message and clip reply and then the reply message back to the sender knows easily what message you are referring to save having to keep scrolling or typing out what you are replying to.

    8 votes

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  5. Longer comment field after workout

    Increase the alliwed word count when you rate your workout so that you can better explain how things went to your trainer.

    6 votes

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  6. 4 votes

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  7. Review all comments

    It would be nice to be able to review all comments made on mobile, rather than having to go to each workout to view the comments.

    3 votes

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  8. Improve freezing while messaging

    App freezes every time I message my coach. Can't send more than 1 sentence at a time. Start and restart of phone and app, Uninstaller reinstall doesn't work. This is imperative to my use of the app. Please look into this!

    26 votes

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    1 comment  ·  Messaging  ·  Admin →
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  9. allow longer text and video sizes

    When I’m writing long messages to my coach I can’t write it in one ho I have to do multiple things, and video lengths are only 1min which is very short when you’re filming form of exercises

    4 votes

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  10. staring or bookmarking messages

    Develop a feature to allow for staring or bookmarking important messages in order to reduce the need to scroll through the chats.

    26 votes

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  11. The ability to respond to messages my trainer sends. I pay enough money that me being able to respond should be an option.

    $160 a month and that isn't enough to have the ability to respond to messages my trainer sends? That's the most ridiculous thing I've ever heard of. I have full access to the app, and I can get messages but can't respond. I don't believe that was included in my contract which I'll be reviewing when I get home.

    1 vote

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  12. 2 votes

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  13. Automatically populate the authors name of the message I would like to respond to. .

    As a user, I would like to automatically populate the message’s author I would like to respond to instead of selecting the name of the author.

    1 vote

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  14. I wish you could DM other coaches or other SupraHumans privately. There is no way to send private messages except to coach.

    I wish you could message other coaches or other SupraHumans. Maybe you don’t want to ask a question publicly, maybe you want to schedule a workout with someone, maybe you want to ask a question of another coach. Would be great if you could message others in the app.

    1 vote

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  15. Video record or comment specifically to an exercise rather than the entire workout

    Video record or comment specifically to an exercise rather than the entire workout. Accessible to shared contacts.

    2 votes

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  16. 9 votes

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  17. More reaction emojis

    Add more reaction emojis to the dashboard section. I want to be able to react with more than a "high five" or "clap" or "thumbs up" when my trainer and group members post on our dashboard

    8 votes

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    2 comments  ·  Messaging  ·  Admin →
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  18. Chat

    Being able to upload videos and photos in bulk in. The chat makes your life easier. Instead of uploaded one by one.

    Also remove the 1 min limit on videos

    7 votes

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  19. 7 votes

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  20. Canceling a live class

    Be able to cancel my reservation or message the coach that I will not be able to attend the live class.

    1 vote

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