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Member - ABC Ignite Engagement

We are continually upgrading your fitness app with new features based on your feedback. Please add a new idea, or vote on an existing idea. This ensures your ideas don't get lost and always visible and other users can upvote your ideas. The idea forum allows us to keep a pulse check on what our user community as a whole wants.

Why should I vote?
This forum allows us to more accurately prioritize ideas to ensure a system of fairness by executing on improvements needed more urgently by a larger cohort of our user community, in order of voting priority. It offers you transparency into what we're reviewing, starting and have completed.

Vote subscribes you to the idea so when its status changes, you'll get notified. 

When does an idea get picked up?
The higher the votes, the more likely the idea will be completed but there is no fixed formula if an idea will be picked up as it is just one avenue we look at. The idea forum is only one of the many avenues we use to evaluate an idea's feasibility. We also factor in your conversations with our support team, in-app surveys, Facebook beta groups,  complexity of the idea, talks with our inner circle of users and how it fits with the overall vision of the platform.

For example, "Portuguese support" was for the longest time in our top 3. But embarking on that would significantly dent our ability to serve our primary English speaking community effectively.

Thanks!

How can we improve your gym's app for gym staff and trainers?

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102 results found

  1. Update app!

    The feature to show I have attended a class does NOT work!

    3 votes

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  2. Show when a class has a substitute

    When booking a class add if the instructor is a sub or if it’s the normal instructor

    4 votes

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  3. Please make app usable on all phones if you're going to charge money for cancellations!!

    This is genuinely so frustrating and unfair. Booking rarely works for me on the app, and I am completely unable to cancel classes through the app on my Google Pixel. I have stopped going to classes because my options are sign up with no option to cancel, and be charged unfairly (I try to call the front desk and they only pick up about half the time), or go to class without a booking and be humiliated by the person walking around checking for sign ups. I will likely cancel my membership because of this inexcusable issue.

    1 vote

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  4. Allow the gym location filter to save my search

    I can multi select locations but after I exit the app the filter reset. I want to look at 3 locations at the same time each time I open the all to see where I want to go that day

    1 vote

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  5. FIX THE TIMEZONES

    Make it possible to change the time zone. My appointment times have NEVER been correct. I show up, trainer isn't ready, says it's not for another hour, blames it on the eos system not being in the same time zone.

    1 vote

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  6. SGT classes with point system

    For every 150 offer option for SGT class access.

    4 votes

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  7. It would be helpful if I could choose my favorite gyms and see classes scheduled for each day, as in the old app.

    5 votes

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  8. No shows for classes

    If you don't show up you should be penalized, three times and your banned for a week, month etc

    1 vote

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  9. Track class attendance

    There should be a feature to track all the classes you attend

    2 votes

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  10. Safety - turn off ability to see attendees profiles.

    The attendees should not be able to see other attendees in a class. Having the picture and profile name available is a safety concern to me.
    This informatiin should be left to the instructor only.

    2 votes

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    started  ·  0 comments  ·  Classes and Appointments  ·  Admin →
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  11. Calendar hold for Upcoming classes

    I like to book my schedule a week or 2 in advance. Since we cannot book classes until 48 hours before the class starts, I have to manually add the class to my calendar. I'd like the option to add a class to my calendar with a reminder to register. The old app allowed me to add the class to my calendar so I could plan in advance.

    1 vote

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  12. Add a yoga class

    Recovery and/or yoga boxing class would be super cool

    1 vote

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  13. Reschedule existing workout

    My trainer seemed to struggle with entering my workouts before she was trained a couple of times in the system... would it be possible to add a feature where she could click on an old workout she did with me and do a drag/drop on a calendar to copy it? Also something similar to reschedule? Thanks!

    5 votes

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  14. Google calendar integration

    Once you book a class or appointment through the app , add it to your google cal immediately

    1 vote

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  15. More spin and body pump classes

    Add more spaced out virtual spin and body pump classes

    1 vote

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  16. Cancellation

    Offer a class cancellation feature, you threaten a cancellation fee but yet you can’t cancel class so why bother signing up?

    1 vote

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  17. see a description for Mixxed fit class

    need a description for Mixxed fit class

    6 votes

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  18. I would like to be able to go directly to a date, not scroll until I get to it.

    Have a calendar that we can just click on a date rather than scrolling.

    1 vote

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  19. Kids club reservations

    Make a spot where we can make a reservation online/ on the app for kids club.

    26 votes

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    1 comment  ·  Classes and Appointments  ·  Admin →
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  20. Sort classes by type studio ffit training

    Sort classes by type studio ffit training

    1 vote

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