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Member - ABC Ignite Engagement

We are continually upgrading your fitness app with new features based on your feedback. Please add a new idea, or vote on an existing idea. This ensures your ideas don't get lost and always visible and other users can upvote your ideas. The idea forum allows us to keep a pulse check on what our user community as a whole wants.

Why should I vote?
This forum allows us to more accurately prioritize ideas to ensure a system of fairness by executing on improvements needed more urgently by a larger cohort of our user community, in order of voting priority. It offers you transparency into what we're reviewing, starting and have completed.

Vote subscribes you to the idea so when its status changes, you'll get notified. 

When does an idea get picked up?
The higher the votes, the more likely the idea will be completed but there is no fixed formula if an idea will be picked up as it is just one avenue we look at. The idea forum is only one of the many avenues we use to evaluate an idea's feasibility. We also factor in your conversations with our support team, in-app surveys, Facebook beta groups,  complexity of the idea, talks with our inner circle of users and how it fits with the overall vision of the platform.

For example, "Portuguese support" was for the longest time in our top 3. But embarking on that would significantly dent our ability to serve our primary English speaking community effectively.

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248 results found

  1. Virtual classes

    Ability to do virtual classes in the gym classroom whenever there isn't a scheduled class.

    1 vote

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  2. Wait list

    Functioning Wait List Feature

    1 vote

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  3. Class scehdules and location

    It's great that I can select multiple gyms to see what classes are going on each day of the week. However, once I find a class and select it, the app doesn't tell me which location the class it at. I have to back out and deselect all the gyms and then try again using one location at a time. This defeats the purpose of being able to select multiple locations. The app needs to be edited so that when a class is selected, it not only shows the day and time but also the location.

    2 votes

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  4. clearly describe mind and body classes

    Mind and body class needs more detailed description. Mat Pilates and warrior yoga are totally different yet both listed as mind and body class. Employees in the front know nothing at all and emailing customer service is even worse. Just ask the instructor to state what type of mind and body class they will offer then post in the description.

    7 votes

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  5. Ability to favourite desired classes

    Like I take Pilates every week so I can have a separate favourites list with all my regular classes I take each week. Makes it easy to book.

    1 vote

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  6. Improve the UX of cancelling a class by rearranging the hierarchy of cancel CTA

    Improve the current user experience of cancelling a class by rearranging the hierarchy of cancel CTA

    Users who want to cancel a reservation for a booked class need to click into the reservations and click the ellipses on top in order to "cancel"

    As a user in this flow, I expect to see the CTA for "cancel" along side the CTA to mark as "attended"

    Currently, the content hierarchy within this card is confusing and doesn't match the user's expectation, please improve this. It's within best UX practice to allow users to easily cancel, don't make the user search for…

    1 vote

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  7. Elite buddy pass sign up

    If you have an elite membership the ability to sign up you and your buddy for a group class through the app.

    5 votes

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  8. Please allow for a longer registration before classes.

    There have been many times that I am unable to enroll in a class before it starts.

    1 vote

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  9. automatically enrol next person on waitlist instead of sending an email

    i can't constantly check my phone and race to the app to enrol it's not fair to those who have joined the wait list first

    7 votes

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  10. 2 votes

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  11. Sign up Guest for classes in the app

    Ability to sign up our guest for classes in the app

    3 votes

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  12. Yoga class

    Add an evening yoga class at Apple Valley MN location.

    2 votes

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  13. Signing up for classes

    Signing up for classes in the app without being redirected to a new browser where I have to sign in Again. Why do I even have the app at that point

    2 votes

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  14. Add a "Child Check- in" feature on the app

    Parent App should be in sync with each Child's account to allow Parent the ability to "Check-in" & reserve our children into the Youth classes. Consider parents who have more than (1) child enrolled in the Youth Classes, it would help speed up checking in if parents scan ID were connected to their children's classes.

    3 votes

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  15. 2 votes

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  16. See location of class BEFORE having to book since i go to 3 different locations. Also the ability to save filters instead of having to redo

    We should be able to see the location of the class before signing up. When you go to 3 locations and have 3 gyms filtered at the same time you have to book the class just to see which location it is at. It makes it extremely difficult when planning

    2 votes

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  17. Make booking classes work consistently and clear which classes are free ersus extra fee classes

    Cannot consistently book classes through the app. Zumba, Body Jam, Slow Burn Yoga, Body Combat, all day cannot book through app and email instructor. (I don’t have any emails for instructor). Also, it’s hard to tell which classes are free vs. which classes cost extra. Make it clear by Pilates=$.

    3 votes

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  18. Class item list

    I think on top of class descriptions, there should be a list of what attendees need to bring with them i.e. provide your own boxing gloves or yoga mat, and proper attire includes grippy socks or loose fitting clothing that allows for movement. It'd help people show up better prepared and knowing what to expect.

    5 votes

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  19. Activate queue for group classes

    The possibility to enroll yourself to a queue in case a group class is full. If someone cancels their spot is given to the next one in queue.

    4 votes

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  20. 2 votes

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