Member - ABC Ignite Engagement
306 results found
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App issue
App is not saving to iPhone homepage. To access the app, have to open from Apple Store.
1 vote -
Please synergize with other gyms
I'm a member of multiple gyms, utilizing the best apps for tracking progress! Start collaborations outside of your gym so we can use the best of other apps with yours. Like I'm tracking Splat points.
1 vote -
Allow us to see our points in the app
Allow us to see our points in the app
1 vote -
Membership bonuses
I think It’d be a great idea to have a section in the app explaining everything you can do with your membership and all the details of the premium bonuses
1 vote -
1 vote
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Make present app consistent & give earned points
Make app consistent in giving points earned & checking in to classes. Notify if class is canceled when I've registered. Several times, months ago,
class was canceled & I still got notice to attend class, even just before class started, even though there was no class.1 vote -
Having calorie counts when selecting weights
The old app contained the number of calories burned when using weights based on the number of reps, sets, and weight lifted. Bring that back, please. It helped a great deal with calorie counting while eating.
1 vote -
Do away with “I attended” requirement
I can’t believe that, for the last several months, or whenever you guys changed it, I thought that I was checking in for a class went in all reality it wasn’t checking in! I learned recently, that I still have to go into the app, and click again to say that I have attended the class (even thought I had already clicked to reserve). I can’t imagine how many points I’ve missed by now. Incredibly frustrating.
1 vote -
1 vote
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App should time out after a few minutes
Sometimes I look up my scheduled exercises, do two or three in a row, then get out my phone to look at the next exercise and find that it’s been on in my pocket the whole time, wasting battery, if I don’t remember to press the close/sleep button on my phone. The app should time out after 3 minutes or so like every other app (except actively playing Netflix/similar) on an iPhone does. Doesn’t need to be blaring full screen lights in My pocket.
1 vote -
1 vote
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Show training room
Instead of showing “club evexia” as the location for my class, show the specific room where the class will be held (eg “expand room” or “exert room”) so I know where to go without having to navigate to the class descriptions separately
1 vote -
Captain’s chair in app
Add captains chair to app - not currently available!
1 vote -
Can you put name of the app online? I somehow forgot it was out of town, and took a while to gigure it out.
Please put name of the app on website. Thank you!
1 vote -
Real Trainers
Have real trainers check in with new members instead of automatic messages that aren’t from anyone in particular. I found it confusing and disappointing to get messages from someone who wasn’t real.
1 vote -
Improve Organization
List clubs and states alphabetically (same with website). Add back options: search by class, search by trainer/instructor. Current layout makes it very difficult to find where to cancel a class. Include polls regarding classes and potential changes to classes BEFORE implementing to give paying members a voice
1 vote -
Please allow clients to book a class up to 24 hours ahead
Please allow clients to book classes at least 24 hours in advance.
1 vote -
Show daycare check in time in app
In the app where it shows the members check in history, there should also be a way to see daycare check in history too
1 vote -
Keep card available indefinitely instead of defaulting to main screen after not using the app for several minutes
I want to be able to open the app and select my card from home so I don't have to do that standing in the way of others trying to sign in. But by the time I walk to the gym, the app defaults to the main screen and I have to stand there opening the card anyway.
1 vote -
1 vote
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