Ability to change home gym location
We need to be able to change home gym location to where we actually book classes. Right now I have to search and select the location EVERY TIME I WANT TO LOOK FOR THE CLASS at my home gym!!!! Not very effective at all.
The app should NOT lock you in on the location where you signed up originally, especially when there are no classes offered at that location.
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Janice Whalen commented
You just need to select multiple locations in your filter
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William Nienaber commented
The only way staff can change this is through the trainerize website that only general managers have logins for. Talk to them and they can change it.
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Mia Kitsinger commented
I have literally gone to other locations and requested with a signed form asking them to update my home location multiple times. This STILL hasn't been updated. Clearly since the staff are incapable doing it themselves, we need this function so we can do it.
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Jenny commented
This seems to be a very popular suggestion and one that seems like it would be easy to fix/modify. If nothing else, would it be possible to keep filters set so that if you filter to see classes from multiple locations you don’t have to set the filter every single time you go to the site?
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Emily Haydis commented
I totally agree. I am not even locked in to the gym I signed up at. It's just a random gym nowhere near me
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Julie R commented
This makes the app an absolutely miserable experience every time I log in. PLEASE fix this
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Sigani Arreola commented
Please fix this...why ask for feedback and not do anything to fix the issues?
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Soane Latu commented
Agree. Fix this y’all
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Jenny commented
I’m surprised that with the original post dating back until May and with so many votes, that this feature has not been changed yet. It seems that it would be a simple fix - to be able to favorite multiple gyms or to be able to keep filters on searches for classes without having to do it every time you go to the app.
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Rachel Johnston commented
An app should be user friendly and this issue is a big problem. I know people who don't bother signing up for classes because of this. And God forbid I want to sign up for multiple classes throughout the week... (better clear my schedule!)
Please fix this! -
Beth Bullock commented
Same. It’s my only complaint, but it’s a big one. It might also be nice to have the option to have multiple gyms selected as your default.
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Maritza Martinez commented
Omg yes!!!! I have the same issue and it's frustrating. When i signed up i had just moved from out of state and was not familiar with the area at all. Found that i had a gym 1 mile away vs 5 but now I'm stuck when i signed up 🤦🏻♀️
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Hannah P commented
Yes, this is so annoying to have to switch every single time. I hope they update this for sure.
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Sharon Ico commented
Yes! I am in same boat! Pls change this, I am also locked in for citrus heights based on the recruiter that signed me up originally and my home gym that i participate and sign up for classes for is Elk Grove and it’s time consuming and aggravating to have to change it every time I log in for a class
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Sam K commented
I completely moved out of the original city where I signed up and nobody can help me change my home gym location.
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Hector Martinez commented
I agree with this, with the staff not being able to help me with this at the front desk I would prefer it
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Yuran Liu commented
I agree this feature is needed. I first signed up at LP location. Now that I have moved and live closer to the Lakeview location, I should be able to change my preferred location.
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Jody Bontrager commented
Happens to me too. Very maddening. Mine just started last week when they had an app update