There’s kids constantly jumping and splashing around in the therapy pool and hot tub at the West Knoxville location even though there are age restrictions. I’ve informed the staff but usually after they leave another group of kids come in. This becomes frustrating when you’re trying to relax and recover. Especially considering how much we pay. If the staff isn’t going to check in on the pool area to ensure only those that are of age are using it, then at least add a way to notify the staff of issues through a direct messaging system.