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Member - ABC Ignite Engagement

We are continually upgrading your fitness app with new features based on your feedback. Please add a new idea, or vote on an existing idea. This ensures your ideas don't get lost and always visible and other users can upvote your ideas. The idea forum allows us to keep a pulse check on what our user community as a whole wants.

Why should I vote?
This forum allows us to more accurately prioritize ideas to ensure a system of fairness by executing on improvements needed more urgently by a larger cohort of our user community, in order of voting priority. It offers you transparency into what we're reviewing, starting and have completed.

Vote subscribes you to the idea so when its status changes, you'll get notified. 

When does an idea get picked up?
The higher the votes, the more likely the idea will be completed but there is no fixed formula if an idea will be picked up as it is just one avenue we look at. The idea forum is only one of the many avenues we use to evaluate an idea's feasibility. We also factor in your conversations with our support team, in-app surveys, Facebook beta groups,  complexity of the idea, talks with our inner circle of users and how it fits with the overall vision of the platform.

For example, "Portuguese support" was for the longest time in our top 3. But embarking on that would significantly dent our ability to serve our primary English speaking community effectively.

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268 results found

  1. 15 votes

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  2. Spin Bike(s) - WEST SEATTLE

    The west Seattle location NEED spin bikes.
    I’ve seen several recumbent exercise bike, personal not my speed. No spin bikes.
    That is absolutely necessary and much obliged if implemented.

    1 vote

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  3. Ability to connect with Timex Ironman App

    As a user I would like the ability to have the app connect and sync with the Timex iron Man r300 fitness app which tracks my cardio activities like running swimming biking and cycling.

    1 vote

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  4. Occupancy Tracker

    Provide a button with the option to see the current gym capacity. Other gyms offer this to their members so they can see how many people are at thebgym and avoid going when it's too crowded.

    1 vote

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  5. Membership options

    You should after members a discounted rate for children age 10+ to workout with their parents especially during summer vacations. I was told because I have been a member since before the location became a Trufit that I can't add my son to my membership I would have to pay full price to get my son his own membership. That's a good way to lose customers.

    3 votes

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  6. Add a spin bike to the ladies gym!

    Having a spin bike in ladies gym instead of just class or main gym.

    1 vote

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    1 comment  ·  Other  ·  Admin →
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  7. Therapy pool and hot tub

    There’s kids constantly jumping and splashing around in the therapy pool and hot tub at the West Knoxville location even though there are age restrictions. I’ve informed the staff but usually after they leave another group of kids come in. This becomes frustrating when you’re trying to relax and recover. Especially considering how much we pay. If the staff isn’t going to check in on the pool area to ensure only those that are of age are using it, then at least add a way to notify the staff of issues through a direct messaging system.

    1 vote

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  8. Outdoor Cold Plunge

    Most gyms have them and I feel like this would complete this gym. It will also add more benefits to the outdoor portion of the gym. Would most definitely get a lot of use out of it.

    1 vote

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  9. Tailgating Policy

    I recently received an email regarding unauthorized entry and the attempted $15 charge for a tailgating incident. While I understand the importance of this rule, I want to clarify that when I enter the facility and see someone I recognize behind me, I don’t consider it tailgating.

    To prevent misunderstandings, it would be helpful to send a clear email to all members outlining this policy. I have also entered with another member holding the door for me out of courtesy.

    My concern is not about the $15 charge, but rather about the ethics of management and ensuring effective communication. I…

    1 vote

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  10. Being able to talk to sales department when you have a problem on your credit card

    When you call the gyms phone number. You should have the option to talk to the sales department and through the app. I think it's only fair that this gym is not over charging us with their prices.

    5 votes

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    0 comments  ·  Other  ·  Admin →
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  11. Check in from app

    Instead of scanning in give us the option to check in via the app

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  12. File cabinet for my InBody scan

    File cabinet for my InBody scan

    1 vote

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  13. Know When Things Are Booked

    It would be great to look at the app and be able to see when things like the turf, courts, or pool are booked.

    1 vote

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  14. Download monthly membership invoice

    Feature to download monthly membership invoice as PDF

    2 votes

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  15. Follow and comment on other’s workouts and progress

    Be able to interact with others that go to the same gym as you, follow like and comment on other’s workouts and progress, be able to make your workout public so others can use them as well

    1 vote

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  16. Chat with team at home or other location via app

    Chat with team at home or other choice location via app

    Just choose your location like we can to find a class but ideally default location is our local gym. It would be nice to chat with the team. For example, some group trainers don’t know how to set up a class & as members we receive a message that we can’t sign up but someone could help them fix it if we could chat. Likewise, if a class gets cancelled, the gym could notify via the app.

    1 vote

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  17. Redeeming points

    I should be able to redeem my points for a shirt/tank top on my app and pick it up at my local gym. Instead I have to wait over a month to get my clothing shipped to me when my local gym has everything I need. My suggestion is to give a bar code after I redeem point and/or buy a shirt/tank from the app so I can go to my local gym scan that barcode and get my item there. Simple things here... we are in 2024 lets do better.

    1 vote

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  18. We should be able to change our home gym easier i accidentally selected the wrong one and now I cannot change it

    So I feel like we should be able to change or update our home gym in the app alot easier than it is now i say easier but you literally can't change your home gym once you select one and I really don't like that I accidentally selected the wrong gym for my home gym and now it's stuck on a gym I literally never go to and probably will never go to 🙄

    2 votes

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  19. Hot water in the showers!

    Showers in hot water !

    3 votes

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  20. Have child care on Friday afternoons

    Child care is available Monday-Thursday 430-8but closed on Fridays…. It would be super helpful if it was open Friday afternoons too!

    1 vote

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