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Member - ABC Ignite Engagement

We are continually upgrading your fitness app with new features based on your feedback. Please add a new idea, or vote on an existing idea. This ensures your ideas don't get lost and always visible and other users can upvote your ideas. The idea forum allows us to keep a pulse check on what our user community as a whole wants.

Why should I vote?
This forum allows us to more accurately prioritize ideas to ensure a system of fairness by executing on improvements needed more urgently by a larger cohort of our user community, in order of voting priority. It offers you transparency into what we're reviewing, starting and have completed.

Vote subscribes you to the idea so when its status changes, you'll get notified. 

When does an idea get picked up?
The higher the votes, the more likely the idea will be completed but there is no fixed formula if an idea will be picked up as it is just one avenue we look at. The idea forum is only one of the many avenues we use to evaluate an idea's feasibility. We also factor in your conversations with our support team, in-app surveys, Facebook beta groups,  complexity of the idea, talks with our inner circle of users and how it fits with the overall vision of the platform.

For example, "Portuguese support" was for the longest time in our top 3. But embarking on that would significantly dent our ability to serve our primary English speaking community effectively.

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363 results found

  1. Billing

    There should be information in the app on who to contact in reguards to billing issues. I got over charged because the app messed up my input when I was placing my routing number into the app to switch from using the Mac card. It is really convenient for people who are deaf to just do thing via apps rather than in person bc no one know American Sign Language. It is convenient for people with disabilities.

    3 votes

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  2. Go to 24 hours OR at least extend holiday hours

    Close and lock pool area and move to 24 hours/7 days a week OR at least extend holiday hours. Please! 🙏

    43 votes

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  3. Report online a broken machine by ref number

    When a machine breaks down or isn't working, report it with in the app by machine reference number. Giving a short description of the failure. This will make the staff aware to take action.

    6 votes

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  4. Play the new channel: AWSN. Women sports.

    There is a new sport women channel !! AWSN.
    Play women sports !! Perfect motivation and inspiration.

    3 votes

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  5. Member Discount

    It would be really nice if members had a discount on gym apparel through the app or if you were going to pick it up from a gym location.

    8 votes

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  6. Gifts to employees

    Create a place either in the gym or online that lists some the employees favorite places to visit, like Starbucks or Subway. That way, members can get them gift cards as a thank you.

    2 votes

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  7. File cabinet for my InBody scan

    File cabinet for my InBody scan

    4 votes

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  8. Be able to request songs on the spot to be played in gym

    Be able to pick songs for the gym playlist

    2 votes

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  9. 3 votes

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  10. 1 vote

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  11. Hydromassage

    Extended use 15-20 minutes

    2 votes

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  12. Redeeming points

    I should be able to redeem my points for a shirt/tank top on my app and pick it up at my local gym. Instead I have to wait over a month to get my clothing shipped to me when my local gym has everything I need. My suggestion is to give a bar code after I redeem point and/or buy a shirt/tank from the app so I can go to my local gym scan that barcode and get my item there. Simple things here... we are in 2024 lets do better.

    4 votes

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  13. Job applications in app

    Job pdf application for those interested in applying for work at the gym

    2 votes

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  14. Create a Notes page so we can record our workout routines and muscle groups

    I'd like to see a page, where I can note the details of my workout. For example, which muscle groups were targeted or how long we road the bike or which machines we like.

    1 vote

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  15. 28 votes

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  16. Open at 6 am on Saturdays

    Open earlier on Saturdays , some ppl work on Saturdays

    31 votes

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  17. Therapy pool and hot tub

    There’s kids constantly jumping and splashing around in the therapy pool and hot tub at the West Knoxville location even though there are age restrictions. I’ve informed the staff but usually after they leave another group of kids come in. This becomes frustrating when you’re trying to relax and recover. Especially considering how much we pay. If the staff isn’t going to check in on the pool area to ensure only those that are of age are using it, then at least add a way to notify the staff of issues through a direct messaging system.

    3 votes

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  18. Hot water in the showers!

    Showers in hot water !

    9 votes

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  19. Clean showers

    Clean the showers & change shower curtains often.
    Water should be hot in showers not cold!
    Locks on doors for better privacy

    4 votes

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  20. See when I'll be charged next

    Add an page where I can go and see when I'll be charged next

    6 votes

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