Member - ABC Ignite Engagement
291 results found
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18 votes
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Option to cancel my membership
It is the customer right to decide to cancel anytime without feeling like a *******.
8 votes -
Gym capacity / number of people
Is there a way to see how much full is the gym? I dont see why not, everyone scams on entering the gym so they know how many people is there.
Doesnt need to say the number but mainly say if its empty, med of full. Or use a bar to measure. I have seem this feature on PLANET FITNESS
47 votes -
Membership details should be available as far as what comes with our membership
Membership details should be available as far as what comes with our membership
8 votes -
Bring back the check in history
It’s nice to be able to see how many times per month you checked in.. makes you really see the benefit of a gym membership and motivates you to beat the previous months check in count
82 votes -
Book massage on app
Please bring back the massage appointments on the app! (And it would be great if we could select by masseuse as well as date, which we couldn’t do on the last app).
189 votes -
Easy membership cancellation
you should absolutely have a button that if clicked allows you to easily cancel your membership. there are so many reviews saying they are still being charged or that their membership hasn’t been canceled in months and that is absolutely ridiculous. having an easy way on the app to cancel your membership isn’t just considerate, it’s necessary
26 votes -
Ability to see classes in more locations than your own
Ability to see what classes are going on at other gym locations
15 votes -
Save the filters applied on Find a Class
Currently only the preferred location filter is applied and saved. However I want the class type preference and timing preference also to be remembered as a search filter so I don’t have to apply it each time.
12 votes -
Save Locations
If you visit multiple locations, a way to star or favorite them. This way when you search for a class to attend, those 3 gyms are together in the list.
You'd avoid having to go to all 3 locations separately. HUGE TIME SAVER43 votes -
Ability to connect with Strava
A lot of the outdoor workouts I do (cycling, hiking, etc.) I track with Strava. I use a Polar watch that automatically uploads and I don’t see the ability to connect to that app or Strava and it would make it much easier than logging these activities by hand.
6 votes -
4 votes
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Location Selection should be user friendly
The previous version was user friendly in picking up the location !
12 votes -
Having more than one location as “home club“
I need to search classes between clubs often. The old app version was smart and saved those locations permanently. But the new version forces me to tap 8 times before I can see classes over 2 locations. And two days later, I need to repeat everything again! This is not smart!
13 votes -
Ability to favourite a location
I go to several UFC Gym and UFC Fit centers. It is annoying having to go through many gyms to find the one that I want. It would be nice to be able to pin our favorites to the top of the app. it would also be convenient to be able to filter the classes we favor/want and have that combined with our favorite centers list.
35 votes -
Copy workouts to another day
Make it to where you can pick a precious workout you did and copy/paste to another day instead of just being able to move it
25 votes -
Be able to copy workouts from one day to another.
Basically copy my workouts from one day to another. I tried looking for a way and found none. Please advise.
34 votes -
We need a cancellation button point blank period. there is no reason that in 2024 that if I obtain a service I should be able to cancel it t
Cancellation option should be in app point blank period
This is very corrupt1 vote -
Schedule payments
I get paid every Friday. But my membership payment won’t always fall on Friday. It would be nice to setup a payment schedule to be paid on Friday without penalty unless said payment is missed within 5 to 7 days grace period. This can also benefit other members as well who could be also needing a payment schedule to help them. Along with upcoming payment reminders as well.
11 votes -
Check-in history retention up to at least 6 months
Show check-in history earlier than 90 days prior. Since health insurance reimburses gym membership fees every 6 months based on # of check-ins, it would be great to be able to print check-ins up to at least 6 months of history.
13 votes
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