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Member - ABC Ignite Engagement

We are continually upgrading your fitness app with new features based on your feedback. Please add a new idea, or vote on an existing idea. This ensures your ideas don't get lost and always visible and other users can upvote your ideas. The idea forum allows us to keep a pulse check on what our user community as a whole wants.

Why should I vote?
This forum allows us to more accurately prioritize ideas to ensure a system of fairness by executing on improvements needed more urgently by a larger cohort of our user community, in order of voting priority. It offers you transparency into what we're reviewing, starting and have completed.

Vote subscribes you to the idea so when its status changes, you'll get notified. 

When does an idea get picked up?
The higher the votes, the more likely the idea will be completed but there is no fixed formula if an idea will be picked up as it is just one avenue we look at. The idea forum is only one of the many avenues we use to evaluate an idea's feasibility. We also factor in your conversations with our support team, in-app surveys, Facebook beta groups,  complexity of the idea, talks with our inner circle of users and how it fits with the overall vision of the platform.

For example, "Portuguese support" was for the longest time in our top 3. But embarking on that would significantly dent our ability to serve our primary English speaking community effectively.

Thanks!
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291 results found

  1. 18 votes

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  2. Option to cancel my membership

    It is the customer right to decide to cancel anytime without feeling like a *******.

    8 votes

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  3. Gym capacity / number of people

    Is there a way to see how much full is the gym? I dont see why not, everyone scams on entering the gym so they know how many people is there.

    Doesnt need to say the number but mainly say if its empty, med of full. Or use a bar to measure. I have seem this feature on PLANET FITNESS

    47 votes

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  4. Membership details should be available as far as what comes with our membership

    Membership details should be available as far as what comes with our membership

    8 votes

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  5. Bring back the check in history

    It’s nice to be able to see how many times per month you checked in.. makes you really see the benefit of a gym membership and motivates you to beat the previous months check in count

    82 votes

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  6. Book massage on app

    Please bring back the massage appointments on the app! (And it would be great if we could select by masseuse as well as date, which we couldn’t do on the last app).

    189 votes

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  7. Easy membership cancellation

    you should absolutely have a button that if clicked allows you to easily cancel your membership. there are so many reviews saying they are still being charged or that their membership hasn’t been canceled in months and that is absolutely ridiculous. having an easy way on the app to cancel your membership isn’t just considerate, it’s necessary

    26 votes

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  8. Ability to see classes in more locations than your own

    Ability to see what classes are going on at other gym locations

    15 votes

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  9. Save the filters applied on Find a Class

    Currently only the preferred location filter is applied and saved. However I want the class type preference and timing preference also to be remembered as a search filter so I don’t have to apply it each time.

    12 votes

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  10. Save Locations

    If you visit multiple locations, a way to star or favorite them. This way when you search for a class to attend, those 3 gyms are together in the list.
    You'd avoid having to go to all 3 locations separately. HUGE TIME SAVER

    43 votes

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  11. Ability to connect with Strava

    A lot of the outdoor workouts I do (cycling, hiking, etc.) I track with Strava. I use a Polar watch that automatically uploads and I don’t see the ability to connect to that app or Strava and it would make it much easier than logging these activities by hand.

    6 votes

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  12. 4 votes

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  13. Location Selection should be user friendly

    The previous version was user friendly in picking up the location !

    12 votes

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  14. Having more than one location as “home club“

    I need to search classes between clubs often. The old app version was smart and saved those locations permanently. But the new version forces me to tap 8 times before I can see classes over 2 locations. And two days later, I need to repeat everything again! This is not smart!

    13 votes

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  15. Ability to favourite a location

    I go to several UFC Gym and UFC Fit centers. It is annoying having to go through many gyms to find the one that I want. It would be nice to be able to pin our favorites to the top of the app. it would also be convenient to be able to filter the classes we favor/want and have that combined with our favorite centers list.

    35 votes

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    started  ·  1 comment  ·  App experience  ·  Admin →
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  16. Copy workouts to another day

    Make it to where you can pick a precious workout you did and copy/paste to another day instead of just being able to move it

    25 votes

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  17. Be able to copy workouts from one day to another.

    Basically copy my workouts from one day to another. I tried looking for a way and found none. Please advise.

    34 votes

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  18. 1 vote

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    1 comment  ·  App experience  ·  Admin →
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  19. Schedule payments

    I get paid every Friday. But my membership payment won’t always fall on Friday. It would be nice to setup a payment schedule to be paid on Friday without penalty unless said payment is missed within 5 to 7 days grace period. This can also benefit other members as well who could be also needing a payment schedule to help them. Along with upcoming payment reminders as well.

    11 votes

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  20. Check-in history retention up to at least 6 months

    Show check-in history earlier than 90 days prior. Since health insurance reimburses gym membership fees every 6 months based on # of check-ins, it would be great to be able to print check-ins up to at least 6 months of history.

    13 votes

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