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Member - ABC Ignite Engagement

We are continually upgrading your fitness app with new features based on your feedback. Please add a new idea, or vote on an existing idea. This ensures your ideas don't get lost and always visible and other users can upvote your ideas. The idea forum allows us to keep a pulse check on what our user community as a whole wants.

Why should I vote?
This forum allows us to more accurately prioritize ideas to ensure a system of fairness by executing on improvements needed more urgently by a larger cohort of our user community, in order of voting priority. It offers you transparency into what we're reviewing, starting and have completed.

Vote subscribes you to the idea so when its status changes, you'll get notified. 

When does an idea get picked up?
The higher the votes, the more likely the idea will be completed but there is no fixed formula if an idea will be picked up as it is just one avenue we look at. The idea forum is only one of the many avenues we use to evaluate an idea's feasibility. We also factor in your conversations with our support team, in-app surveys, Facebook beta groups,  complexity of the idea, talks with our inner circle of users and how it fits with the overall vision of the platform.

For example, "Portuguese support" was for the longest time in our top 3. But embarking on that would significantly dent our ability to serve our primary English speaking community effectively.

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414 results found

  1. Ability to see classes in more locations than your own

    Ability to see what classes are going on at other gym locations

    22 votes

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  2. Schedule payments

    I get paid every Friday. But my membership payment won’t always fall on Friday. It would be nice to setup a payment schedule to be paid on Friday without penalty unless said payment is missed within 5 to 7 days grace period. This can also benefit other members as well who could be also needing a payment schedule to help them. Along with upcoming payment reminders as well.

    21 votes

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  3. Ability to make changes to membership through the app

    Ability to make changes to membership through the app (ex. change plan primary location, freeze or unfreeze, etc.)

    19 votes

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  4. Easier click areas

    The input areas for time, calories, miles, etc on an activity entry are super hard to press/activate due to their smaller size and alignment to the right margin. When I’m on exercise equipment, moving around, I need something just a bit larger. (The current mechanism may also be questionable from an accessibility perspective.) suggest increasing the hit areas to at least a thumb’s width, 40 px or so.

    4 votes

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  5. Schedule tanning session

    There should be a section on the app to schedule a spot to tan instead of using the kiosk in the gym

    5 votes

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  6. Intro session for new members on how to use HW app, e.g., to enter eqpt settings & weights achieved

    Intro session for new members on how to use HW (and Trainerize?) apps, e.g., to enter equipment settings and weights achieved during each workout, communicate with trainer, update info in Trainerize app

    5 votes

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  7. 3 votes

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  8. The watch app

    The Watch app is simply fantastic. It would be great if they could work alongside the phone app at the same time. For example, when I input something on the watch, I should see it real time on the phone as well. It’s particularly helpful to use these interchangeably. TickTick did this and people raved about it. Anyway, keep up the great work.

    2 votes

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  9. Please make the barcode larger

    The barcode to check in used to be larger, but now it's much smaller making it more challenging for the barcode reader to pick it up.

    7 votes

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  10. 5 votes

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  11. Location Selection should be user friendly

    The previous version was user friendly in picking up the location !

    18 votes

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  12. Save Locations

    If you visit multiple locations, a way to star or favorite them. This way when you search for a class to attend, those 3 gyms are together in the list.
    You'd avoid having to go to all 3 locations separately. HUGE TIME SAVER

    56 votes

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  13. Make filters more general to find similar classes

    Right now all classes are listed by specific names instead of categories in the filter, so if I want to find a yoga class, I have to know all the names of each individual yoga class, for example, Heated Power Yoga vs. Hatha Flow vs. Yin/yang. Please list classes by category: yoga, swimming, etc...

    6 votes

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  14. Check-in history retention up to at least 6 months

    Show check-in history earlier than 90 days prior. Since health insurance reimburses gym membership fees every 6 months based on # of check-ins, it would be great to be able to print check-ins up to at least 6 months of history.

    22 votes

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  15. Having more than one location as “home club“

    I need to search classes between clubs often. The old app version was smart and saved those locations permanently. But the new version forces me to tap 8 times before I can see classes over 2 locations. And two days later, I need to repeat everything again! This is not smart!

    20 votes

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  16. Add a new app to connect

    A lot of people utilize samsung phones and samsung health automatically collects data. It would be easy and beneficial.

    33 votes

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  17. One of the sales managers at Fit Factory here but but I have suggestions regarding the Clubs daily operations: Allow PREMIER and VIP members

    One of the sales managers at Fit Factory here but but I have suggestions regarding the Clubs daily operations: Allow PREMIER and VIP members to register their guest VIA App and generate a barcode for them prior to their visit to the club and allow account holder to add or minus the free guest at any time 🦾 this is essential for VIP members and benefits premier folks that visits with their free guests regularly.. additionally members that have multi club access can visit any gym with peace of mind (+1 members, Gymbuddies, friends, couples, married folks, partners ….)!! Thank…

    4 votes

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  18. Be able to see your friends activity and keep them accountable

    Make it so you can be friends with your friends in the app and keep them accountable by seeing when they go to the gym

    8 votes

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  19. Be able to copy workouts from one day to another.

    Basically copy my workouts from one day to another. I tried looking for a way and found none. Please advise.

    51 votes

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  20. Book massage on app

    Please bring back the massage appointments on the app! (And it would be great if we could select by masseuse as well as date, which we couldn’t do on the last app).

    204 votes

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