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Member - ABC Ignite Engagement

We are continually upgrading your fitness app with new features based on your feedback. Please add a new idea, or vote on an existing idea. This ensures your ideas don't get lost and always visible and other users can upvote your ideas. The idea forum allows us to keep a pulse check on what our user community as a whole wants.

Why should I vote?
This forum allows us to more accurately prioritize ideas to ensure a system of fairness by executing on improvements needed more urgently by a larger cohort of our user community, in order of voting priority. It offers you transparency into what we're reviewing, starting and have completed.

Vote subscribes you to the idea so when its status changes, you'll get notified. 

When does an idea get picked up?
The higher the votes, the more likely the idea will be completed but there is no fixed formula if an idea will be picked up as it is just one avenue we look at. The idea forum is only one of the many avenues we use to evaluate an idea's feasibility. We also factor in your conversations with our support team, in-app surveys, Facebook beta groups,  complexity of the idea, talks with our inner circle of users and how it fits with the overall vision of the platform.

For example, "Portuguese support" was for the longest time in our top 3. But embarking on that would significantly dent our ability to serve our primary English speaking community effectively.

Thanks!

How can we improve your gym's app for gym staff and trainers?

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353 results found

  1. Show training room

    Instead of showing “club evexia” as the location for my class, show the specific room where the class will be held (eg “expand room” or “exert room”) so I know where to go without having to navigate to the class descriptions separately

    1 vote

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  2. Captain’s chair in app

    Add captains chair to app - not currently available!

    1 vote

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  3. Search ideas

    Should be able to search ideas that have been suggested & the ideas that I have voted.

    2 votes

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  4. Initial App Set-Up

    Suggestion: Do not "Set-up" the app every time a user logs in and out. It would be great if the settings were remembered upon first signing in and not asked for a picture, notifications, calendar sync, etc every time a user logs in.

    5 votes

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  5. Add indoor basketball court for 24 hour access

    2 votes

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  6. Retain previous data on Apple watch

    Currently in the app your previously completed exercises with weight amounts per rep are available in the IOS phone App. But when utilizing the Apple Watch and going to a previously completed exercise the amount of reps and weight completed is always zeroed out. If this can be changed to reflect your previous weight completed it would allow customers to not have to go back to their phone and dig the info up between sets. For example, if I did standing dumbbell biceps curls last week for 12x4 (40lbs), then next week when I complete the exact same exercise it…

    5 votes

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  7. Can you put name of the app online? I somehow forgot it was out of town, and took a while to gigure it out.

    Please put name of the app on website. Thank you!

    1 vote

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  8. Chat Option

    I think it would be helpful to have a live chat option for members that have quick questions and want a fast response.

    6 votes

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  9. Calendar feature so you can just click on a day to see the schedule instead of having to scroll multiple days ahead.

    4 votes

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  10. Real Trainers

    Have real trainers check in with new members instead of automatic messages that aren’t from anyone in particular. I found it confusing and disappointing to get messages from someone who wasn’t real.

    1 vote

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  11. Being able to change membership type in the app

    Being able to modify membership on the app. For instance go to a higher or lower package

    25 votes

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  12. log which days we visit so we can see the amount of times we worked out on the calendar

    calendar view of which days and which times we logged in

    5 votes

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  13. Improve Organization

    List clubs and states alphabetically (same with website). Add back options: search by class, search by trainer/instructor. Current layout makes it very difficult to find where to cancel a class. Include polls regarding classes and potential changes to classes BEFORE implementing to give paying members a voice

    1 vote

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  14. Filter exercise by target area instead of title

    It would be nice to able to create freestyle workout routine by filtering out a target area than by searching the exercise name. For example. If I want to create upper body freestyle workout. I could search exercise by inputting upper body and it would show a list of exercise that target the upper body. This would be helpful for beginner who's learning what exercise target what area of the body.

    24 votes

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  15. Why cant I access my logins from the app?

    I would like to be able to see my scan in history from the app. My job requires a printout of my logins for reimbursement. Instead of having to go to the front desk and ask a staff member I would like to go through the app, screenshot my logs and email to the proper chain.

    4 votes

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  16. Please allow clients to book a class up to 24 hours ahead

    Please allow clients to book classes at least 24 hours in advance.

    1 vote

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  17. Faster app

    Increase the speed of the app

    14 votes

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  18. Set up a buddy system-to compete with friends or to share your details with

    5 votes

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  19. Multiple memberships linked

    I got a gym membership and recently added a pool membership, now they are separate membership numbers, instead of being linked by membership owner which doesn't change, because of this I can see the pool options but it doesn't recognize I have membership so can't book like I can for my gym, very, very frustrating! I tired calling the app owner and got an equally frustrating automated phone line, instead of a person. Please fix!!!

    5 votes

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  20. Keep card available indefinitely instead of defaulting to main screen after not using the app for several minutes

    I want to be able to open the app and select my card from home so I don't have to do that standing in the way of others trying to sign in. But by the time I walk to the gym, the app defaults to the main screen and I have to stand there opening the card anyway.

    1 vote

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