Member - ABC Ignite Engagement

We are continually upgrading your fitness app with new features based on your feedback. Please add a new idea, or vote on an existing idea. This ensures your ideas don't get lost and always visible and other users can upvote your ideas. The idea forum allows us to keep a pulse check on what our user community as a whole wants.

Why should I vote?
This forum allows us to more accurately prioritize ideas to ensure a system of fairness by executing on improvements needed more urgently by a larger cohort of our user community, in order of voting priority. It offers you transparency into what we're reviewing, starting and have completed.

Vote subscribes you to the idea so when its status changes, you'll get notified. 

When does an idea get picked up?
The higher the votes, the more likely the idea will be completed but there is no fixed formula if an idea will be picked up as it is just one avenue we look at. The idea forum is only one of the many avenues we use to evaluate an idea's feasibility. We also factor in your conversations with our support team, in-app surveys, Facebook beta groups,  complexity of the idea, talks with our inner circle of users and how it fits with the overall vision of the platform.

For example, "Portuguese support" was for the longest time in our top 3. But embarking on that would significantly dent our ability to serve our primary English speaking community effectively.

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  1. 4 votes

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    0 comments  ·  Classes and Appointments  ·  Flag idea as inappropriate…  ·  Admin →

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  2. Booked Class Location

    It would be awesome if we could see the location of a booked class. For members who use multiple locations, it would be nice to see where

    4 votes

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  3. 9 votes

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  4. Massage appointments booking

    The ability to directly book a massage appointment in app is now gone. Please bring it back

    4 votes

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  5. Download payments history

    Would be nice to be able to download payment history for reimbursement at work.

    8 votes

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  6. FULL benefits list with small explanation

    I just signed up for ultimate and i genuinely don’t know what it includes. I thought it included personal training, I guess not. I thought it included the cryo machine, nope, massage chair? Nope planet fitness has a better recovery for the price. For $100 a month I expected more. Supposedly I could bring a friend, but I don’t see that anywhere?? How do people even figure this out??

    4 votes

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  7. 56 votes

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  8. Make a

    Create a calendar format to make scheduling easier

    21 votes

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  9. 7 votes

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  10. Open for Booking Notification

    Please reinstate the feature where we can request notification for when a class is open for booking. That was a really nice feature in the "old" app!

    3 votes

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  11. Record classes

    As the times of the classes do not work for everyone, recording the classes would be ideal for an on demand at home workout.

    5 votes

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  12. Make it easier to cancel a class that I signed up for. Button should turn to unbook

    Cancel a class by changing the button from book to unbook if I’m signed up for a class

    6 votes

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  13. Let members know by email and social media like Instagram when new equipment is coming in. Show pics and videos like other gyms

    Most gyms continually replace old equipment with newer state of the art machines. Members at Jersey Strong need to know the company is investing in updating their old equipment and not just raising membership monthly pricing.

    7 votes

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  14. See class attendance totals

    I'd like to see how many classes I've attended, missed, etc. Stats to keep you motivated to attend regularly

    4 votes

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    0 comments  ·  App experience  ·  Flag idea as inappropriate…  ·  Admin →

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  15. What is the class?

    Wright a brief description of what the class is… I have no idea what burn, fit 45, restore, etc is so I get reluctant to sign up…

    3 votes

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  16. Shake card on the app

    Instead of using a hole punch and cards. The app would track your shakes and notify you when you earn your free shake

    3 votes

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  17. Ability to Delete Payment Method for ABC Ignite Engagement

    When in payment methods for a member. It would be useful and transparent to be able to delete payment methods on the app e.g., expired cards or cards you don't want to have on file.

    Also - Instead of just having a link for Add new payment method, it'd be neat if we could also add an option to edit current payment method and a note where it states that the Primary method needs to be selected or else the payment will not go through.

    1 vote

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    1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

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  18. Indicate location of class

    Currently if you go to different gym locations you cannot see where the class location is on the app. It would be helpful to list the location next to the class so you know which gym it’s being held in

    5 votes

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  19. Export workout weights/sets and PR function

    If a program ends or a client decides not to use the app, there should be a way to export their highest reps/weights/where they left off, for continuity. Most people leave a trainer once they don’t need one, because they’re comfortable working out on their own. But if the data about personal bests isn’t available to view, how can they continue improving?

    2 votes

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    0 comments  ·  Programs, workouts and exercises  ·  Flag idea as inappropriate…  ·  Admin →

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  20. 5 votes

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