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Member - ABC Ignite Engagement

We are continually upgrading your fitness app with new features based on your feedback. Please add a new idea, or vote on an existing idea. This ensures your ideas don't get lost and always visible and other users can upvote your ideas. The idea forum allows us to keep a pulse check on what our user community as a whole wants.

Why should I vote?
This forum allows us to more accurately prioritize ideas to ensure a system of fairness by executing on improvements needed more urgently by a larger cohort of our user community, in order of voting priority. It offers you transparency into what we're reviewing, starting and have completed.

Vote subscribes you to the idea so when its status changes, you'll get notified. 

When does an idea get picked up?
The higher the votes, the more likely the idea will be completed but there is no fixed formula if an idea will be picked up as it is just one avenue we look at. The idea forum is only one of the many avenues we use to evaluate an idea's feasibility. We also factor in your conversations with our support team, in-app surveys, Facebook beta groups,  complexity of the idea, talks with our inner circle of users and how it fits with the overall vision of the platform.

For example, "Portuguese support" was for the longest time in our top 3. But embarking on that would significantly dent our ability to serve our primary English speaking community effectively.

Thanks!
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1184 results found

  1. Ability to call or contact the gym to cancel

    If you need to cancel attending a class on the same day, there should be a way to call or text. If a class is full or will allow someone else to attend

    13 votes

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  2. Change the water filter when it needs be.

    The water filter goes red for long periods of time

    1 vote

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  3. Virtual classes

    Ability to do virtual classes in the gym classroom whenever there isn't a scheduled class.

    1 vote

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  4. As a user, I can’t change the reps for cardio, or update the time I spent on cardio.

    Allow editing by the user for their workouts that day.l including time on cardio and what type.
    Give more personalization to the user and not just the trainer.

    2 votes

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  5. Bring in ski erg machines for hiit workouts use

    We have some good equipment for classes but a ski erg machine is one that we do not have and would love to have that to use!

    2 votes

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  6. Sync with Google fit

    Sync with Google Fit

    45 votes

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  7. Les Mills Bodystep

    You had Bodystep in total access. I would like it back.

    1 vote

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  8. Catalogue Previous Workouts

    Workouts that my trainer sets up for me can be found in my own folder, but only for a little while. Once my trainer advances my workouts to a new section of training, the option to add an older workout to the calendar disappears. I have to go back to the workout I did, memorize it, and then manually re-create it for the current day. Please make it so that previous workouts given to me by my trainer are catalogued and do not disappear unless someone specifically deletes them.

    4 votes

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  9. Edit sleep hours

    Allow us to edit sleep hours incase of mistakes

    7 votes

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  10. Kickboxing Bags

    I know the gym offers a kickboxing class, but it is not the same effect as actually having bags. It would be nice if they could offer a real kickboxing class or just add a few punching bags by the turf area.

    5 votes

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  11. Add a new app to connect

    A lot of people utilize samsung phones and samsung health automatically collects data. It would be easy and beneficial.

    24 votes

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  12. Make weight tracking optional

    When signing up, the app forces you to enter a starting weight. The feature itself is fine but it should be optional. I am in recovery for disordered eating and I go to the gym to focus on things like building strength, increasing stamina, etc. and would rather not focus on the number on the scale, which can trigger unhealthy habits for me (and I’m sure I’m not the only one).

    Let people decide which metrics are important for them to track.

    14 votes

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    1 comment  ·  Other  ·  Admin →
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  13. A way to look up your chosen membership tier and its features

    If you can't remember specific amenities available to you by your chosen tier (i.e.; Fitness + , E3) it would be nice to be able to see that in the app.

    1 vote

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    0 comments  ·  App experience  ·  Admin →
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  14. Allow trainers to book sessions through app

    Currently trainers can only book sessions through the computer. It is extremely inconvenient since most have day jobs and don’t have time to sit at the gym computer and book all their clients sessions. Especially when schedules frequently change. Most other gym apps I have used allow you to book sessions through the app. It seems outdated that this can’t be done with Platinum fitness.

    2 votes

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  15. You need to account for multiple people on a paid membership and give them their own number so each member of family has their own access.

    multiple people on a paid membership and give them their own number so each member of family has their own access. I set up my account on the new app. The gym fixed our acct for my husband to have access, now his photo and name are on my account in the app. And it wouldn't give me access to the women's side. Very disappointing

    3 votes

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  16. Refined class search

    Is love to be able to search for a particular class format. An option to search for a certain kind of class and see a list of just those across all locations.

    41 votes

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  17. Kettle Balls

    Downtown Charotte,NC location needs kettle balls

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  18. Integrate with Whoop fitness app

    So many folks own and use Whoops instead of Apple Watches or Fitbits. Please add a Whoop integration!

    11 votes

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  19. Can we copy workouts we have entered in already

    We need to be able to copy work outs or have an option to use saved workouts. This is a huge issue and a lot of time wasted when entering in each day when you are doing say a 12 week program

    2 votes

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  20. 2 votes

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