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PT William Lundgren

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  1. Have a business support or shared inbox, so the reply workload can be spread out

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    11 comments  ·  Coach / Trainer - ABC Trainerize » Messages  ·  Admin →
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    PT William Lundgren supported this idea  · 
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    PT William Lundgren commented  · 

    If you scale with Trainerize, and you get over 200-1000+ clients, you need to be able to manage this and you cannot do it yourself. Therefore it should be a option to have multiple people be able to sign into one account.

    So there’s only one trainer account that the clients can speak to. So they always have the same trainer. BUT on the back and it’s actually multiple accounts.

    If this would be possible it would be very easy to manage ghostwriters, so I, as a business owner can see which ghost writer sent which message.

    The current problem is that we have six personal trainers who sign into the same account and I cannot see which trainer sent which message because all our clients are assigned to this one the trainer.

    I know I can create more trainers with the same name but this does not solve the problem.

    It would be much easier to just have one trainer-account that multiple people can sign into but on the backend they have their own login.

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