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Member - ABC Ignite Engagement

We are continually upgrading your fitness app with new features based on your feedback. Please add a new idea, or vote on an existing idea. This ensures your ideas don't get lost and always visible and other users can upvote your ideas. The idea forum allows us to keep a pulse check on what our user community as a whole wants.

Why should I vote?
This forum allows us to more accurately prioritize ideas to ensure a system of fairness by executing on improvements needed more urgently by a larger cohort of our user community, in order of voting priority. It offers you transparency into what we're reviewing, starting and have completed.

Vote subscribes you to the idea so when its status changes, you'll get notified. 

When does an idea get picked up?
The higher the votes, the more likely the idea will be completed but there is no fixed formula if an idea will be picked up as it is just one avenue we look at. The idea forum is only one of the many avenues we use to evaluate an idea's feasibility. We also factor in your conversations with our support team, in-app surveys, Facebook beta groups,  complexity of the idea, talks with our inner circle of users and how it fits with the overall vision of the platform.

For example, "Portuguese support" was for the longest time in our top 3. But embarking on that would significantly dent our ability to serve our primary English speaking community effectively.

Thanks!

How can we improve your gym's app for gym staff and trainers?

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243 results found

  1. Calendaring and reminders

    No ability to save scheduled classes in phone calendar 😒 please add that. and can we please have the ability to get a notification when a class has opened up for booking?

    1 vote

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    0 comments  ·  Classes and Appointments  ·  Admin →
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  2. Please make app usable on all phones if you're going to charge money for cancellations!!

    This is genuinely so frustrating and unfair. Booking rarely works for me on the app, and I am completely unable to cancel classes through the app on my Google Pixel. I have stopped going to classes because my options are sign up with no option to cancel, and be charged unfairly (I try to call the front desk and they only pick up about half the time), or go to class without a booking and be humiliated by the person walking around checking for sign ups. I will likely cancel my membership because of this inexcusable issue.

    3 votes

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    0 comments  ·  Classes and Appointments  ·  Admin →
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  3. Allow the gym location filter to save my search

    I can multi select locations but after I exit the app the filter reset. I want to look at 3 locations at the same time each time I open the all to see where I want to go that day

    35 votes

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    1 comment  ·  Classes and Appointments  ·  Admin →
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  4. FIX THE TIMEZONES

    Make it possible to change the time zone. My appointment times have NEVER been correct. I show up, trainer isn't ready, says it's not for another hour, blames it on the eos system not being in the same time zone.

    1 vote

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  5. View Location name with multiple chosen in filter

    The latest update allows for classes in multiple locations to be filtered. However, when clicking on the class to book, it doesn't say which location it's assigned to.

    11 votes

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  6. Remove class signup dates that already past. Otherwise it’s confusing.

    Remove class signup dates that already past. Otherwise it’s confusing.

    3 votes

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  7. No shows for classes

    If you don't show up you should be penalized, three times and your banned for a week, month etc

    2 votes

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  8. Sign up for classes

    Signing up for classes should go back to how they before where you are able to drop down and pick the locations to see the week. I don't like looking at multiple locations at once

    7 votes

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  9. Calendar hold for Upcoming classes

    I like to book my schedule a week or 2 in advance. Since we cannot book classes until 48 hours before the class starts, I have to manually add the class to my calendar. I'd like the option to add a class to my calendar with a reminder to register. The old app allowed me to add the class to my calendar so I could plan in advance.

    12 votes

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  10. Be able to set default settings on class filter

    Have the ability to set a default location when looking for classes. Every time I exit the app it always goes back to a location that I never go to, so I have to go through the filter settings every time.

    119 votes

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    2 comments  ·  Classes and Appointments  ·  Admin →
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  11. Can we go back to the search that didn’t show classes that had already happened?

    When I search a class I don’t want to see classes that are already finished. Like the way it use to be.

    2 votes

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  12. Add a yoga class

    Recovery and/or yoga boxing class would be super cool

    6 votes

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  13. Google calendar integration

    Once you book a class or appointment through the app , add it to your google cal immediately

    14 votes

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  14. More classes in the middle of the day please

    I have weird work hours and more classes between 11am and 6pm would be great!

    19 votes

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    1 comment  ·  Classes and Appointments  ·  Admin →
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  15. More spin and body pump classes

    Add more spaced out virtual spin and body pump classes

    4 votes

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  16. Cancellation

    Offer a class cancellation feature, you threaten a cancellation fee but yet you can’t cancel class so why bother signing up?

    6 votes

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  17. Please change the class registration location back to the drop-down menu like it was before

    3 votes

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  18. I would like to be able to go directly to a date, not scroll until I get to it.

    Have a calendar that we can just click on a date rather than scrolling.

    2 votes

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  19. Search for classes by type, not by gym

    Allow class search by type of class rather than searching gym by gym for a yoga class ( or whatever type of class). Laborious searching gym by gym for a class I want to take

    46 votes

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  20. Class search by time

    Add a search by time. I’d love a variety of classes at 430. Step or Zumba or locomotion at that hour would be so good! Not everyone can do morning.

    24 votes

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