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Member - ABC Ignite Engagement

We are continually upgrading your fitness app with new features based on your feedback. Please add a new idea, or vote on an existing idea. This ensures your ideas don't get lost and always visible and other users can upvote your ideas. The idea forum allows us to keep a pulse check on what our user community as a whole wants.

Why should I vote?
This forum allows us to more accurately prioritize ideas to ensure a system of fairness by executing on improvements needed more urgently by a larger cohort of our user community, in order of voting priority. It offers you transparency into what we're reviewing, starting and have completed.

Vote subscribes you to the idea so when its status changes, you'll get notified. 

When does an idea get picked up?
The higher the votes, the more likely the idea will be completed but there is no fixed formula if an idea will be picked up as it is just one avenue we look at. The idea forum is only one of the many avenues we use to evaluate an idea's feasibility. We also factor in your conversations with our support team, in-app surveys, Facebook beta groups,  complexity of the idea, talks with our inner circle of users and how it fits with the overall vision of the platform.

For example, "Portuguese support" was for the longest time in our top 3. But embarking on that would significantly dent our ability to serve our primary English speaking community effectively.

Thanks!
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201 results found

  1. Connectivity of RENPHO scale

    Within the connect feature it would be nice to be able to connect the RENPHO scale to the app.

    4 votes

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    1 comment  ·  Other  ·  Admin →
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  2. Need an easily accessible weight scale

    Put a weight scale near the bathroom so we can check our progress on weight loss goals.

    4 votes

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  3. 1 vote

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  4. A place to enter to alert staff to broken or not working machines or dirty bathrooms/tanning etc

    I come early and the rowing machine was not charged in womens areas and the bathroom was dirty

    471 votes

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    4 comments  ·  Other  ·  Admin →
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  5. Refer friends

    An option to refer friends via the app

    8 votes

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    0 comments  ·  Other  ·  Admin →
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  6. Childrens Card

    Add the ability to add your child’s membership card to your account and smart wallet on iOS or Android.

    3 votes

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  7. 1 vote

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    1 comment  ·  Other  ·  Admin →
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  8. Recommend and vote specific equipment

    Recommend and vote to get specific equipment example pendulum leg press

    16 votes

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  9. 4 votes

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  10. Copying workouts

    Co.bine all of the suggestions related to copying a workout to another day into 1 idea. There are several out there and combining them together would give this copying idea more points, therefore more weight in decision making

    13 votes

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    1 comment  ·  Other  ·  Admin →
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  11. Change membership type

    Instead of having to go up to the front desk to change the membership it would be better if there’s a way for us to change it so we won’t have a problem at the front desk cause the front desk won’t cancel or change our membership

    29 votes

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    0 comments  ·  Other  ·  Admin →
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  12. Email Contact Info

    Include each club manager’s name and email contact info. Also include a contact name and email at the corporate office.

    2 votes

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  13. Work order feature for broken equipment

    Instead of running down or to the front desk to report an equipment issue (e.g. belt slipping on a treadmill) make a work order report feature. This way we don't interrupt our workout plan and don't forget to tell the front desk on the way out.

    14 votes

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  14. Personal Trainer Progress Reports

    It would be nice to see what our trainer thinks we need to improve on or how well our workout went overall! :)

    2 votes

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  15. Amend your email function

    When I click email support it automatically routes me through Apple mail. I don’t have apple mail, I use Google Mail. Please provide an email address instead of a click-to-email so that people with iPhones who don’t use apple mail can actually get in touch with you.

    5 votes

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  16. Staff who know what they’re doing

    It would be really helpful if the staff here actually knew how to use the app- since you’re a no service gym and you’re actually recommending people use your app to find workouts, it would be helpful if the front desk staff knew how to access the workouts in the app, or knew how to answer other simple questions like “how do I find my gym pass in the app” and similar. Both times I’ve asked for help the staff have told me they don’t know how to use the app. Frustrating.

    3 votes

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  17. This is for members. Show location on all booking screens.

    When in the “things to do” page, there is no indication of which location the classes listed are for, unless I’m missing it somewhere. Either way, it would be helpful if the location was listed or if it is, then make it much more obvious. I use six of the locations, so when I open the app, I can be in any one of the locations. Would be good if the location is shown for all pages. Thanks!

    4 votes

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  18. Popular time data

    If this feature used to exist it doesn't seem to exist in the updated app.

    11 votes

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  19. Closures/Power Outages

    Send push notifications when the gym is closing due to inclement weather or power outages. Also, send notifications if the pool is to be closed for any reason. Send another notification for when the gym or pool is back open

    35 votes

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  20. Prioritize using less phone power - this app absolutely kills my battery

    This app absolutely kills my phone battery. Please look into power consumption and optimizing background usage.

    5 votes

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