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Member - ABC Ignite Engagement

We are continually upgrading your fitness app with new features based on your feedback. Please add a new idea, or vote on an existing idea. This ensures your ideas don't get lost and always visible and other users can upvote your ideas. The idea forum allows us to keep a pulse check on what our user community as a whole wants.

Why should I vote?
This forum allows us to more accurately prioritize ideas to ensure a system of fairness by executing on improvements needed more urgently by a larger cohort of our user community, in order of voting priority. It offers you transparency into what we're reviewing, starting and have completed.

Vote subscribes you to the idea so when its status changes, you'll get notified. 

When does an idea get picked up?
The higher the votes, the more likely the idea will be completed but there is no fixed formula if an idea will be picked up as it is just one avenue we look at. The idea forum is only one of the many avenues we use to evaluate an idea's feasibility. We also factor in your conversations with our support team, in-app surveys, Facebook beta groups,  complexity of the idea, talks with our inner circle of users and how it fits with the overall vision of the platform.

For example, "Portuguese support" was for the longest time in our top 3. But embarking on that would significantly dent our ability to serve our primary English speaking community effectively.

Thanks!
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310 results found

  1. Add in app poll for desired potential classes

    Add a feature where we can vote for desired potential classes and times. Classes at my gym are dropped when there is low demand and right now it seems what they get replaced with is arbitrary. allowing people to vote for desired classes on this app would give a better idea of actual demand.

    48 votes

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  2. An option to pay through the app

    My payment didn’t go through. Rather than locking someone out of open pass you should be given the option to make payments.. especially if you’re gonna charge me triple if my card declines

    7 votes

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  3. Sort gyms by distance

    The old app listed the gyms by distance from my home, making it easier to book classes at the next closest location

    16 votes

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  4. Group Chats

    Let me opt out of the group chats that I don’t want to be involved in.

    3 votes

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  5. 4 votes

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  6. Chat Option

    I think it would be helpful to have a live chat option for members that have quick questions and want a fast response.

    5 votes

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  7. Billings and the ability to put membership on hold or cancel

    Members should be able to view billings, as well as have the ability to put membership on hold or cancel.

    810 votes

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    started  ·  5 comments  ·  App experience  ·  Admin →
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  8. 343 votes

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  9. 4 votes

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  10. Darker and larger font

    I like the days that are easily identifiable from one to another.
    But some part of the description, such as the name of the instructor, is to light; very hard to read for older folks.

    23 votes

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  11. Multiple memberships linked

    I got a gym membership and recently added a pool membership, now they are separate membership numbers, instead of being linked by membership owner which doesn't change, because of this I can see the pool options but it doesn't recognize I have membership so can't book like I can for my gym, very, very frustrating! I tired calling the app owner and got an equally frustrating automated phone line, instead of a person. Please fix!!!

    5 votes

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  12. Gym pass on my Apple Watch app

    I would like my Apple Watch app to have my gym card to let me in. It would save me from having to bring my keys in or my cell phone.

    26 votes

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  13. Allow All Exercise Search

    When your personal trainer puts you under a program, e.g. fat loss program, you can only search exercise programs trainer has already planned out for you. You have to manually created a new workout to be able to search for all exercises.

    Please make this more easily accessible by allowing to search "all exercises" under the kettlebell tab regardless of what main fitness program you're on.

    This way we can search for alternative exercises if gym equipment is occupied or unavailable.

    Thank you!!

    4 votes

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  14. Guest barcode

    Add a barcode for guests, available on home screen

    51 votes

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    planned  ·  0 comments  ·  App experience  ·  Admin →
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  15. 3 votes

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  16. Bring childcare hours back!!!!

    Need the map like the old app had, where I could click locations and see their hours and CHILDCARE hours also. Depending on the hours at certain locations since they’re all different, it affects which location I can go to with my son.

    13 votes

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  17. Able to see your password as you type it

    If you can see as you type, you may be able to correct the error, sometimes holding a key down too long, you get a different symbol or accidentally clicking the adjacent letter & then after so many trials, you get locked out.

    Your password should also be seen in your profile.

    The "send email to customer service" does not work when I was trying to report my problem.

    Thank you

    4 votes

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  18. 12 votes

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  19. BJJ attendance card automation

    BJJ class attendance is currently tracked via physical cards that need to be marked each class. This process is very error prone and is one extra thing for the coaches to spend their time on. It seems more logical to track BJJ attendance on a digital card that is automatically updated after the student registers for class and checks into the gym.

    One added benefit would also be that people who are not taking classes, ie. parents of students, won’t be altering student attendance by marking the cards when the coaches aren’t looking.

    4 votes

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  20. Huawei health

    Please connect with Huawei health.
    I use this daily, and instead of having to input the data manually, having that connection feature would save so much time

    4 votes

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