Member - ABC Ignite Engagement
358 results found
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Up to date club hours.
Club hours used to be listed and updated in the app. Since the new app it’s missing and is not helpful, especially during holidays
9 votes -
Allow the app to rotate
My phone screen does not work on the top left so I cannot access my barcode. Allowing the app to rotate will give accessibility to anyone with a similar issue.
3 votes -
Show club hours next to club info
I don’t know if I’m just kidding it, but the club hours are not visible with club info. That would be greatly helpful for those who don’t have the gym hours locked in yet
15 votes -
Easy membership cancellation
you should absolutely have a button that if clicked allows you to easily cancel your membership. there are so many reviews saying they are still being charged or that their membership hasn’t been canceled in months and that is absolutely ridiculous. having an easy way on the app to cancel your membership isn’t just considerate, it’s necessary
49 votes -
Can you put name of the app online? I somehow forgot it was out of town, and took a while to gigure it out.
Please put name of the app on website. Thank you!
1 vote -
Need favorite 2 locations saved
I need to search/book classes at 2 locations. It was easily done with the old app. But with the new app, I have to add the second location every time, because the new app would not save my favorite locations but only always start with a single location. This is time assuming and annoying.
59 votes -
Ability to change home gym location
We need to be able to change home gym location to where we actually book classes. Right now I have to search and select the location EVERY TIME I WANT TO LOOK FOR THE CLASS at my home gym!!!! Not very effective at all.
The app should NOT lock you in on the location where you signed up originally, especially when there are no classes offered at that location.
385 votes -
Real Trainers
Have real trainers check in with new members instead of automatic messages that aren’t from anyone in particular. I found it confusing and disappointing to get messages from someone who wasn’t real.
1 vote -
make vacation stops available
allow members to sign up for vacation stops on the app
2 votes -
Add a new app to connect
A lot of people utilize samsung phones and samsung health automatically collects data. It would be easy and beneficial.
24 votes -
Improve Organization
List clubs and states alphabetically (same with website). Add back options: search by class, search by trainer/instructor. Current layout makes it very difficult to find where to cancel a class. Include polls regarding classes and potential changes to classes BEFORE implementing to give paying members a voice
1 vote -
Change the new filters feature so that classes are organized by gym.
The current layout of classes and mixed locations is very confusing. Please organize by location.
3 votes -
Include virtual classes in check in history
My employer reimburses my membership fee, but set a minimum # of visits to be eligible. If I have a busy workday, I love that we have the option for virtual classes, just would like this to show as part of my check in history.
3 votes -
App should open to the bar code
Default landing page of the app should be the bar code, i don't want to have to navigate around to find it every time
5 votes -
Android app should use back button to navigate
The Android app needs to take advantage of the back button to navigate inside the app. Currently, the back button just closes the app - which is SUPER annoying considering that every other Android app uses that button to navigate.
3 votes -
Please allow clients to book a class up to 24 hours ahead
Please allow clients to book classes at least 24 hours in advance.
1 vote -
I only use the app to sign in - put barcode on home page
Seems pretty obvious, for those of us who just use the app to check in. Put the sign in barcode on the front page so we don't have to go elsewhere.
4 votes -
music
add a feature to select the music on queue in the gym
5 votes -
Show daycare check in time in app
In the app where it shows the members check in history, there should also be a way to see daycare check in history too
2 votes -
Samsung fit
Please add a syncing option for us with Samsung watches. I lose a lot of benefits not being able to sync them with my trainer.
70 votes
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