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How can we improve your gym's app for gym staff and trainers?

← Member - ABC Ignite Engagement

Ability to cancel my membership or subscription in the app

243 votes

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Chris Jan shared this idea  ·   ·  Report…  ·  Admin →
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  • Lance commented  ·   ·  Report

    It is ridiculous to even have an app that isn't letting you control your billing! This is a MUST

  • Derek B commented  ·   ·  Report

    Moved to a location that does not have a Trevor Linden gym. Should be able to cancel my membership online

  • Kalley Habetz commented  ·   ·  Report

    I shouldnt have to go up to the gym to do it. If not a cancel button on the app then at least let us email or call the gym to cancel

  • Chad LeMons commented  ·   ·  Report

    With the ability to sign up online, the ability to cancel or pause accounts should have the same capabilities. This is a gym membership not a marriage.

  • Anais Romero commented  ·   ·  Report

    Due to unprecedented events, you should give your customers the option to “pause” or “cancel” their monthly subscription.

Member - ABC Ignite Engagement: App experience

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