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Member - ABC Ignite Engagement

We are continually upgrading your fitness app with new features based on your feedback. Please add a new idea, or vote on an existing idea. This ensures your ideas don't get lost and always visible and other users can upvote your ideas. The idea forum allows us to keep a pulse check on what our user community as a whole wants.

Why should I vote?
This forum allows us to more accurately prioritize ideas to ensure a system of fairness by executing on improvements needed more urgently by a larger cohort of our user community, in order of voting priority. It offers you transparency into what we're reviewing, starting and have completed.

Vote subscribes you to the idea so when its status changes, you'll get notified. 

When does an idea get picked up?
The higher the votes, the more likely the idea will be completed but there is no fixed formula if an idea will be picked up as it is just one avenue we look at. The idea forum is only one of the many avenues we use to evaluate an idea's feasibility. We also factor in your conversations with our support team, in-app surveys, Facebook beta groups,  complexity of the idea, talks with our inner circle of users and how it fits with the overall vision of the platform.

For example, "Portuguese support" was for the longest time in our top 3. But embarking on that would significantly dent our ability to serve our primary English speaking community effectively.

Thanks!

How can we improve your gym's app for gym staff and trainers?

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410 results found

  1. We need a cancellation button point blank period. there is no reason that in 2024 that if I obtain a service I should be able to cancel it t

    Cancellation option should be in app point blank period
    This is very corrupt

    24 votes
    1 comment  ·  App experience  ·  Admin →
    How important is this to you?

  2. Widget for bar code scan-in

    Make a widget for bar code to scan in with our phones.

    3 votes
    0 comments  ·  App experience  ·  Admin →
    How important is this to you?

  3. Members should be able to self service through the app to upgrade, add items like VTL and personal training AND also redeem our points!

    Member experience in gym and on app are not connected or smooth. We should be able to get services and pay for additional add-ons. Also ability to use our fit club points balance easier and the systems should be aligned when attempting to apply them.

    2 votes
    0 comments  ·  App experience  ·  Admin →
    How important is this to you?

  4. Allow option online to push payment back

    Give us an option to push back a payment if needed

    3 votes
    0 comments  ·  App experience  ·  Admin →
    How important is this to you?

  5. Y’all need to have the holiday hours on the app. On the socials. Is insane how every year I have to call and ask.

    3 votes
    0 comments  ·  App experience  ·  Admin →
    How important is this to you?

  6. You should make it possible to track weightlifting sessions like you can with cardio sessions.

    Make it possible to track weightlifting sessions the same way you can track cardio sessions. It says you can track workouts but when you go to add a session it just says “your trainer hasn’t scheduled a workout” I should be able to add a workout myself.

    1 vote
    0 comments  ·  App experience  ·  Admin →
    How important is this to you?

  7. Gym Closing Times Must Be Clearly Communicated

    You must display the gym’s closing times on your app and notify members via message or email.

    On Thursday, December 19th, the gym closed at 4 PM without any prior notice. The mobile app even indicated that the gym was open. I went to the gym as usual, only to find it closed, along with several other members standing outside without any explanation.

    This closure was not announced on your website either. The only way to find out about the holiday closure was by clicking a tiny button in the bottom right corner of the page. Who checks the website…

    3 votes
    0 comments  ·  App experience  ·  Admin →
    How important is this to you?

  8. Edit account information

    I’ve been forced by my gym to download this stupid app. Would like to be able to actually edit my profile information, seeing as how it has phone numbers that haven’t existed in over 20 years, and a no-longer-living next of kin listed. Ridiculous that I can’t edit my own information

    1 vote
    0 comments  ·  App experience  ·  Admin →
    How important is this to you?

  9. Add a google maps/waze option when clicking directions to main club

    Not everyone uses Apple Maps, would make it easier to get I directions if I can pick the app I’m going to launch.

    1 vote
    0 comments  ·  App experience  ·  Admin →
    How important is this to you?

  10. Add Samsung Health and Google Fit

    What's the hold up?

    79 votes
    0 comments  ·  App experience  ·  Admin →
    How important is this to you?

  11. Add other classes schedule e.g. Zumba, Spinning etc.

    Add other classes schedule e.g. Zumba, Spinning etc. Not only Spartan. Also post cancellations and instructor changes before class.

    5 votes
    0 comments  ·  App experience  ·  Admin →
    How important is this to you?

  12. Have trainers enter training data into your app profile

    I would like to see the data my trainer takes like exercises with set and rep counts, weight, time, etc, in the app to monitor progress. Also have a trainer base workout plan for days in not working with them, to accomplish my goals

    3 votes
    0 comments  ·  App experience  ·  Admin →
    How important is this to you?

  13. If child care is open

    If childcare is open. Would be nice on app.

    1 vote
    0 comments  ·  App experience  ·  Admin →
    How important is this to you?

  14. Sync all Equipment available with Fitbod app

    It would be awesome to somehow sync all available equipment with apps like FitBod so you could select your gym and all available machines, equipment appear so you don't have go pre-load. Helps with accurate suggestions from the app.

    1 vote
    0 comments  ·  App experience  ·  Admin →
    How important is this to you?

  15. When comparing photos on the app make the boarders disappear

    When comparing photos in the app, the grey boarder covers nearly 50% of the photos. I would suggest adding a feature that allows you to turn off the boarder or tapping the screen to remove it or something similar.

    1 vote
    0 comments  ·  App experience  ·  Admin →
    How important is this to you?

  16. Capacity

    You should have crowd meter that links when people
    Scan in so you know how busy it’s is and can plan to attend the gym and be able to use the equipment rather then show up and just hope it’s now busy, people will plan to attend if they know the schedule of when the attendance will influx

    1 vote
    0 comments  ·  App experience  ·  Admin →
    How important is this to you?

  17. Everyone has a phone so

    Why not make it connect with samsung and apple health so we don't have to keep downloading apps

    10 votes
    0 comments  ·  App experience  ·  Admin →
    How important is this to you?

  18. Android Screen Brightness

    Only brighten the screen when the barcode is open.

    2 votes
    0 comments  ·  App experience  ·  Admin →
    How important is this to you?

  19. End of Year “Wrapped”

    End of Year Wrapped: You get to see ur stats: total times you scanned in, which days/hours u were most active etc. like Spotify wrapped for the gym

    1 vote
    0 comments  ·  App experience  ·  Admin →
    How important is this to you?

  20. Arrival alert

    As soon as we walk through the door, or go near the front desk, the app should have the ability to automatically alert the system “I’m here”.

    This would replace scanning the bar code to sign in

    2 votes
    0 comments  ·  App experience  ·  Admin →
    How important is this to you?
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