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Member - ABC Ignite Engagement

We are continually upgrading your fitness app with new features based on your feedback. Please add a new idea, or vote on an existing idea. This ensures your ideas don't get lost and always visible and other users can upvote your ideas. The idea forum allows us to keep a pulse check on what our user community as a whole wants.

Why should I vote?
This forum allows us to more accurately prioritize ideas to ensure a system of fairness by executing on improvements needed more urgently by a larger cohort of our user community, in order of voting priority. It offers you transparency into what we're reviewing, starting and have completed.

Vote subscribes you to the idea so when its status changes, you'll get notified. 

When does an idea get picked up?
The higher the votes, the more likely the idea will be completed but there is no fixed formula if an idea will be picked up as it is just one avenue we look at. The idea forum is only one of the many avenues we use to evaluate an idea's feasibility. We also factor in your conversations with our support team, in-app surveys, Facebook beta groups,  complexity of the idea, talks with our inner circle of users and how it fits with the overall vision of the platform.

For example, "Portuguese support" was for the longest time in our top 3. But embarking on that would significantly dent our ability to serve our primary English speaking community effectively.

Thanks!

How can we improve your gym's app for gym staff and trainers?

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353 results found

  1. Samsung fit

    Please add a syncing option for us with Samsung watches. I lose a lot of benefits not being able to sync them with my trainer.

    69 votes

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    0 comments  ·  App experience  ·  Admin →
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  2. Need favorite 2 locations saved

    I need to search/book classes at 2 locations. It was easily done with the old app. But with the new app, I have to add the second location every time, because the new app would not save my favorite locations but only always start with a single location. This is time assuming and annoying.

    59 votes

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    started  ·  0 comments  ·  App experience  ·  Admin →
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  3. Access to freeze and unfreeze membership through the app

    The app should allow access to freeze or unfreeze your membership. You should not have to call in for something so simple. Saves customer and gym staff time.

    596 votes

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    planned  ·  1 comment  ·  App experience  ·  Admin →
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  4. Additional field

    Give us a field where I can record either the color or the strength (number of pounds) of the band I'm using for an exercise. Shouldn't have to remember for each exercise, and today there is no way to record progress.

    1 vote

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    0 comments  ·  App experience  ·  Admin →
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  5. Push Notifications for In-App Changes

    Need push notifications for messages from trainers, changes to workout plans and scheduled sessions.

    3 votes

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  6. Having a meter to tell you the capacity or how busy it is before you go

    Show how busy the gym is at that time, like a busy meter

    92 votes

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  7. Knowing how many session I have available

    I cannot seem to find anywhere how many training sessions I have accumulated.

    3 votes

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  8. Amenity Statuses

    Display amenity statuses based on member traffic volume in the app. Ex: Towel Service Limited, Steam Room down, Massage Chair Down, Equipment Down etc.
    Nothing more frustrating to arrive expecting to use amenities subscribed to only to find them broken or out of service.

    1 vote

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    0 comments  ·  App experience  ·  Admin →
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  9. xID Connectivity with Cardio Equipment

    Make it so that when you log into the Cardio Equipment with your xID account it uploads the saved workout data automatically to the Club16 App.

    1 vote

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    0 comments  ·  App experience  ·  Admin →
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  10. Easy membership cancellation

    you should absolutely have a button that if clicked allows you to easily cancel your membership. there are so many reviews saying they are still being charged or that their membership hasn’t been canceled in months and that is absolutely ridiculous. having an easy way on the app to cancel your membership isn’t just considerate, it’s necessary

    47 votes

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    0 comments  ·  App experience  ·  Admin →
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  11. Ability to copy/paste custom workouts

    Custom WODs should be able to be saved and copied to other dates. I have to recreate the same workout every other day.

    108 votes

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  12. Increase brightness on barcode open

    Airline apps already do this to help make sure it scans the first time. I have to turn up the brightness every time I badge in

    1 vote

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  13. Make it easy to cancel

    Put a cancel subscription button there

    9 votes

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  14. Connection with myzone app

    You provide the monitor, but the apps don't connect

    9 votes

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    1 comment  ·  App experience  ·  Admin →
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  15. Choose your own default location.

    Choose your own default location.

    33 votes

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    1 comment  ·  App experience  ·  Admin →
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  16. Fix your app

    This app is terrible. It doesn’t work properly and customer service is horrendous. Members have not been able to sign into my classes for several weeks due an issue with my email?! Here’s an idea, how about you make an app that works. Thanks!

    1 vote

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    0 comments  ·  App experience  ·  Admin →
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  17. A button to see RAC reward points

    A button to see the number of reward points a user has accumulated

    1 vote

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  18. Book with trainer through app

    I already have a trainer I have used and loved. It would make things so much easier if I could just book sessions with her through the app

    5 votes

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  19. Ability to search for a specific exercise. Lookup our stats for an exercise.

    If I want to look up a specific exercise that I did before to see what my stats were, I need to search every day in my workout plan until I find the exercise and then click on it. There should be some place where I can look at all the exercises I have ever completed and see what my stats are rather than looking through each workout session until I find it.

    2 votes

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    0 comments  ·  App experience  ·  Admin →
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  20. Gym capacity / number of people

    Is there a way to see how much full is the gym? I dont see why not, everyone scams on entering the gym so they know how many people is there.

    Doesnt need to say the number but mainly say if its empty, med of full. Or use a bar to measure. I have seem this feature on PLANET FITNESS

    58 votes

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    3 comments  ·  App experience  ·  Admin →
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