Member - ABC Ignite Engagement
441 results found
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Add easy to purchase travel/day passes in app.
It would be great to be able to purchase a one time pass for a different location in the app if I’m in a different neighborhood or traveling.
1 vote -
Locations & Hours on app
Locations & Hours on the app. When locating nearby gyms on the app, it brings up the hard address instead of an actual listing. That, and Apple maps has incorrect hours for Antioch TN.
2 votes -
Pause your membership any time for a fee or have 3 free passes yearly from the app.
You should be able to have 3 free passes per year to pause your membership amd after that the next ones its for a small fee and it would be nice to have this on the app so
5 votes -
Manage my teen/family accounts from the app.
Manage my teens accounts from the app. Be able to add or pause my kids.
4 votes -
Chat feature to report problems in real time
It would be nice to have a chat feature where members can share issues in real time. Sometimes there is a weird man working out in the womens center, or unattended teenagers destroying property in the sauna, and there's no way to immediately inform staff without leaving to go to the front desk
6 votes -
Sync to the hume body pod
Sync app with the hume body pod
2 votes -
Session balance notification
Would be nice if I could get a notification when I have 2 or 1 session remaining so I can plan packages purchase better without manually checking.
1 vote -
43 votes
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New App update missing classes
New update (Dec '25) is TERRIBLE!!!!!! There is no way to search for classes. It's just an empty box. I'm supposed to type in a class I want? How? You change the names all the time. I can't search for 2 weeks out any more. It's literally 1 day at a time. I'm finding this plus the removal of many classes at my gym with no replacement offered (1 instructor left for a few months) for those time slots. Very little variety. I can't even confirm this in the app now. Please fix tech people.
2 votes -
Bring back the ability to cancel pilates classes within the 24 hr window via app
We used to be able to cancel a class up to the class time and that made for those waiting for a spot to know there were reformers available. With the removal of this feature reformers are going unused even with a waitlist. The app doesn’t allow for cancellations in the 24 the window, which makes everyone a no show automatically if they can’t make it to class.
1 vote -
It would be great to have a feature to let us know about busy times.
Please give us a busy meter!
18 votes -
When a session is booked with a trainer, it would be help ful if the user can see that session on the app and also able to chat with trainer
The booking session and the after booking along with trainer guidance should fall in the app. Also if you can allow to share some updates the users will get motivated to workout and participate more.
I also have some little videos as reels about classes might give us an idea of how it is happening, that will increase the motivation to book class.1 vote -
1 vote
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Two way connection to Garmin?
Garmin Connect?
Do you have APIs that the Connect app can hook into? Not sure if it's a license issue or something else that's preventing the two way data flow?
1 vote -
6 votes
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Calendar Blocks. aka, hours for online coaching or Hybrid sessions or Consultation calls
Basically letting trainers manage their Calendars a bit more detailed! For example one of my trainers may want to only let in-person sessions between 7am- 12pm. Consultation calls between 2pm-4pm and Online coaching calls 5pm-7pm.
while another trainer has a different schedule.
as of now you can either have your calendar open or blocked, but in this way it is much easier to create work/life balance for trainers!
And also add to the idea another thing> preset session blocks. so basically if you are an in-person client, you can schedule 7am or 8am or 9am.... this way it is much…1 vote -
Have a sauna booking tool in the app where you can check availability and book your session
Have a sauna booking tool in the app where you can check availability and book your session.
1 vote -
Pause workout or QR code during workouts
Premium 10 Fitness members need to be able to view their QR code during workouts, as we go from standard to premium access rooms between workouts and require WR code or wristband to access those premium rooms. Currently, you have to save a workout and then edit it later if you want to view your QR Code or just lose all unsaved data. This is irritating because the user hasn’t completed the workout, but it’s asking for feedback on the workout difficulty, as if the user had completed the workout. That alone is irritating for an incomplete workout because it…
2 votes -
water by oz
Why is the water tracker in ml and not oz??
1 vote -
Allow me to see the hours for my preferred gym on the app
Please allow for users to see the hours for their preferred gym on the app.
1 vote
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