Skip to content

Member - ABC Ignite Engagement

We are continually upgrading your fitness app with new features based on your feedback. Please add a new idea, or vote on an existing idea. This ensures your ideas don't get lost and always visible and other users can upvote your ideas. The idea forum allows us to keep a pulse check on what our user community as a whole wants.

Why should I vote?
This forum allows us to more accurately prioritize ideas to ensure a system of fairness by executing on improvements needed more urgently by a larger cohort of our user community, in order of voting priority. It offers you transparency into what we're reviewing, starting and have completed.

Vote subscribes you to the idea so when its status changes, you'll get notified. 

When does an idea get picked up?
The higher the votes, the more likely the idea will be completed but there is no fixed formula if an idea will be picked up as it is just one avenue we look at. The idea forum is only one of the many avenues we use to evaluate an idea's feasibility. We also factor in your conversations with our support team, in-app surveys, Facebook beta groups,  complexity of the idea, talks with our inner circle of users and how it fits with the overall vision of the platform.

For example, "Portuguese support" was for the longest time in our top 3. But embarking on that would significantly dent our ability to serve our primary English speaking community effectively.

Thanks!
  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

347 results found

  1. Adding pass to apple wallet does not work

    Dear Sir or Madam,

    Don’t know if it is just my phone, but I cannot add the entry pass to my apple wallet from the new Golds BC gym app. It keeps saying “try again” or “add later”.

    Many thanks

    12 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Amenity Statuses

    Display amenity statuses based on member traffic volume in the app. Ex: Towel Service Limited, Steam Room down, Massage Chair Down, Equipment Down etc.
    Nothing more frustrating to arrive expecting to use amenities subscribed to only to find them broken or out of service.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  App experience  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. xID Connectivity with Cardio Equipment

    Make it so that when you log into the Cardio Equipment with your xID account it uploads the saved workout data automatically to the Club16 App.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  App experience  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Easy membership cancellation

    you should absolutely have a button that if clicked allows you to easily cancel your membership. there are so many reviews saying they are still being charged or that their membership hasn’t been canceled in months and that is absolutely ridiculous. having an easy way on the app to cancel your membership isn’t just considerate, it’s necessary

    46 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Ability to copy/paste custom workouts

    Custom WODs should be able to be saved and copied to other dates. I have to recreate the same workout every other day.

    108 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Increase brightness on barcode open

    Airline apps already do this to help make sure it scans the first time. I have to turn up the brightness every time I badge in

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  App experience  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Make it easy to cancel

    Put a cancel subscription button there

    9 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Connection with myzone app

    You provide the monitor, but the apps don't connect

    9 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Choose your own default location.

    Choose your own default location.

    33 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Fix your app

    This app is terrible. It doesn’t work properly and customer service is horrendous. Members have not been able to sign into my classes for several weeks due an issue with my email?! Here’s an idea, how about you make an app that works. Thanks!

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  App experience  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. A button to see RAC reward points

    A button to see the number of reward points a user has accumulated

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  App experience  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Book with trainer through app

    I already have a trainer I have used and loved. It would make things so much easier if I could just book sessions with her through the app

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Ability to search for a specific exercise. Lookup our stats for an exercise.

    If I want to look up a specific exercise that I did before to see what my stats were, I need to search every day in my workout plan until I find the exercise and then click on it. There should be some place where I can look at all the exercises I have ever completed and see what my stats are rather than looking through each workout session until I find it.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Bastards

    It’s not Etical what I can’t delete my payment Metod in the app, I had kidney stones and I have to stop going to the gym, there is no way that I can’t do it by the app….

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  App experience  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Ability to connect with Strava

    A lot of the outdoor workouts I do (cycling, hiking, etc.) I track with Strava. I use a Polar watch that automatically uploads and I don’t see the ability to connect to that app or Strava and it would make it much easier than logging these activities by hand.

    11 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. freeze your account from the jersey strong app

    freeze your account from the jersey strong app

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  App experience  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Sync App with Apple Health

    Make it so Apple Health data can sync with the App.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. I would love to see this app integrate with the Oura ring.

    It is a very popular health monitoring device, it makes sense to add it since Fitbit is available, which is becoming less popular.

    11 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Gym capacity / number of people

    Is there a way to see how much full is the gym? I dont see why not, everyone scams on entering the gym so they know how many people is there.

    Doesnt need to say the number but mainly say if its empty, med of full. Or use a bar to measure. I have seem this feature on PLANET FITNESS

    57 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Payment and check in

    Keep the payment session and check-in were really useful

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Feedback and Knowledge Base