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Member - ABC Ignite Engagement

We are continually upgrading your fitness app with new features based on your feedback. Please add a new idea, or vote on an existing idea. This ensures your ideas don't get lost and always visible and other users can upvote your ideas. The idea forum allows us to keep a pulse check on what our user community as a whole wants.

Why should I vote?
This forum allows us to more accurately prioritize ideas to ensure a system of fairness by executing on improvements needed more urgently by a larger cohort of our user community, in order of voting priority. It offers you transparency into what we're reviewing, starting and have completed.

Vote subscribes you to the idea so when its status changes, you'll get notified. 

When does an idea get picked up?
The higher the votes, the more likely the idea will be completed but there is no fixed formula if an idea will be picked up as it is just one avenue we look at. The idea forum is only one of the many avenues we use to evaluate an idea's feasibility. We also factor in your conversations with our support team, in-app surveys, Facebook beta groups,  complexity of the idea, talks with our inner circle of users and how it fits with the overall vision of the platform.

For example, "Portuguese support" was for the longest time in our top 3. But embarking on that would significantly dent our ability to serve our primary English speaking community effectively.

Thanks!

How can we improve your gym's app for gym staff and trainers?

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1455 results found

  1. Search for classes by Instructor without choosing a specific location

    3 votes

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    0 comments  ·  App experience  ·  Admin →
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  2. View body measurements

    I believe it would be a great benefit if users could see their body measurements and progress on the app. I shouldn’t have to add new stats to see what my numbers are.

    6 votes

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    0 comments  ·  App experience  ·  Admin →
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  3. improve class checkin experience

    The app doesn't make it obvious to users that you need to tap the class to check in to get the points. Maybe some text or a tooltip could help?

    3 votes

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    0 comments  ·  Classes and Appointments  ·  Admin →
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  4. More spinning classes in the afternoons

    They are only offering two weekly spinning classes in the afternoons and they are always out of places. They should offer this class daily and in two different shifts in the afternoons.

    2 votes

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    0 comments  ·  Classes and Appointments  ·  Admin →
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  5. Add your company name to the payment history tab to show who is being paid (show proof of payment for reimbursement purposes)

    Add your company name to the payment history tab to show who is being paid (show proof of payment for reimbursement purposes)

    7 votes

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    0 comments  ·  App experience  ·  Admin →
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  6. Be able to link various meal tracking apps

    Be able to link up other meal tracking/calorie counting apps like noom, lose it, calorie counter, etc.

    20 votes

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    1 comment  ·  Meal Tracker (in-app)  ·  Admin →
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  7. Make booking classes work consistently and clear which classes are free ersus extra fee classes

    Cannot consistently book classes through the app. Zumba, Body Jam, Slow Burn Yoga, Body Combat, all day cannot book through app and email instructor. (I don’t have any emails for instructor). Also, it’s hard to tell which classes are free vs. which classes cost extra. Make it clear by Pilates=$.

    8 votes

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    0 comments  ·  Classes and Appointments  ·  Admin →
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  8. Download monthly membership invoice

    Feature to download monthly membership invoice as PDF

    3 votes

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    0 comments  ·  Other  ·  Admin →
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  9. Ability to connect with Strava

    A lot of the outdoor workouts I do (cycling, hiking, etc.) I track with Strava. I use a Polar watch that automatically uploads and I don’t see the ability to connect to that app or Strava and it would make it much easier than logging these activities by hand.

    17 votes

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    0 comments  ·  App experience  ·  Admin →
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  10. More les mills classes

    3 votes

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    0 comments  ·  Classes and Appointments  ·  Admin →
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  11. freeze your account from the jersey strong app

    freeze your account from the jersey strong app

    2 votes

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    0 comments  ·  App experience  ·  Admin →
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  12. Live chat

    A live chat feature to chat with front desk workers if you have any questions so they can fix things like billing issues or stuff very fast without having to go in or call to fix it

    7 votes

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    0 comments  ·  Other  ·  Admin →
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  13. Workout plans or meal plans

    3 votes

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    0 comments  ·  Programs, workouts and exercises  ·  Admin →
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  14. Class cancellation in APP

    The ability to cancel a class in app if you can’t make it

    10 votes

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    0 comments  ·  Classes and Appointments  ·  Admin →
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  15. Rooftop Care

    ICONIX rooftop area continues being ignored by staff. Bathroom supplies often empty in the morning. Both rooftop umbrellas are broken, one totally not usable and must be removed as people keep trying to open it, when staff should attend to it.

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  16. Allow trainers to book sessions through app

    Currently trainers can only book sessions through the computer. It is extremely inconvenient since most have day jobs and don’t have time to sit at the gym computer and book all their clients sessions. Especially when schedules frequently change. Most other gym apps I have used allow you to book sessions through the app. It seems outdated that this can’t be done with Platinum fitness.

    7 votes

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    0 comments  ·  App experience  ·  Admin →
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  17. Waitlist opening

    People on the waitlist should be automatically moved into the class when people cancel. It’s anti the spirit of yoga to ask us to constantly wait for openings on the app.

    18 votes

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    0 comments  ·  App experience  ·  Admin →
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  18. Remove requirement for users to enter their body weight to use app

    I think it is rude to require clients to reveal their body weight on this app to just download sign in and use it. This requirement should be removed immediately. It's fine if people want to volunteer that information, but requiring it is ridiculous.

    7 votes

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    1 comment  ·  App experience  ·  Admin →
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  19. Being able to talk to sales department when you have a problem on your credit card

    When you call the gyms phone number. You should have the option to talk to the sales department and through the app. I think it's only fair that this gym is not over charging us with their prices.

    6 votes

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    0 comments  ·  Other  ·  Admin →
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  20. Ability to copy/paste custom workouts

    Custom WODs should be able to be saved and copied to other dates. I have to recreate the same workout every other day.

    131 votes

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    3 comments  ·  App experience  ·  Admin →
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