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Member - ABC Ignite Engagement

We are continually upgrading your fitness app with new features based on your feedback. Please add a new idea, or vote on an existing idea. This ensures your ideas don't get lost and always visible and other users can upvote your ideas. The idea forum allows us to keep a pulse check on what our user community as a whole wants.

Why should I vote?
This forum allows us to more accurately prioritize ideas to ensure a system of fairness by executing on improvements needed more urgently by a larger cohort of our user community, in order of voting priority. It offers you transparency into what we're reviewing, starting and have completed.

Vote subscribes you to the idea so when its status changes, you'll get notified. 

When does an idea get picked up?
The higher the votes, the more likely the idea will be completed but there is no fixed formula if an idea will be picked up as it is just one avenue we look at. The idea forum is only one of the many avenues we use to evaluate an idea's feasibility. We also factor in your conversations with our support team, in-app surveys, Facebook beta groups,  complexity of the idea, talks with our inner circle of users and how it fits with the overall vision of the platform.

For example, "Portuguese support" was for the longest time in our top 3. But embarking on that would significantly dent our ability to serve our primary English speaking community effectively.

Thanks!
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1177 results found

  1. Calendar management

    Be able to enter my appointments (personal trainer) and when I want to workout. Appointments don't always show in app calendar when scheduled by trainer and I don't want to use multiple calendars for my gym stuff

    8 votes

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  2. Substitute trainers

    When a trainer is out have a substitute trainer so classes don’t get canceled.

    5 votes

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  3. Add the ability to change the name of your routine. For example call it back and biceps day

    Provide ability to give a custom name to your routine for example back and bicep day

    10 votes

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  4. 3 votes

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  5. Deselect class type

    Be able to search for classes by selecting-all then removing certain class types. For example, I don't want to see "Pickleball" since it isn't really a group fitness class. This "class" floods the schedule at some locations making it appear as though there are a bunch of group fitness classes that day when there are only a few. So maybe, search by class location such as Group Fitness room, Cycle Studio, Mind and Body Room, Pool, Basketball Court, Body Fit location, etc

    2 votes

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  6. Search by Class Format

    Class type is the name of the class rather than class format. That means there are too many choices. Classes should be tagged with format type, for example, "Strength", "Core Strength", and "Bootcamp" can all be "Strength" for a filtered search. They'd still have unique names, but easier to search. Often times, "Simply Yoga" "Pilates" "All Levels Yoga" would be tagged with format "Mind and Body." Some class types would have multiple tags/format types. For example, "Kickboxing" might be tagged "Cardio" and "Strength"

    2 votes

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  7. A no video, taping, or photograph to be use against gym members.

    Members or guest can not video, tape, or photographs members or guest without permission.

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  8. Change the new filters feature so that classes are organized by gym.

    The current layout of classes and mixed locations is very confusing. Please organize by location.

    3 votes

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  9. Include virtual classes in check in history

    My employer reimburses my membership fee, but set a minimum # of visits to be eligible. If I have a busy workday, I love that we have the option for virtual classes, just would like this to show as part of my check in history.

    3 votes

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  10. A button to “add child” to membership

    with a reasonable charge as they don’t use all the equipment like adults

    2 votes

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  11. fix Phone serive

    fix your phone customer service it’s a piece of **** . just asking same question again n again even you answer them right.Never able to reach any customer service representative

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  12. After reserving a class, the app should take you back on the date you left off.

    Not some random date and you have to scroll down all over again figuring out where you were previously

    4 votes

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  13. Look up trainers

    Be able to look up trainers by location, so you know what kind they have before signing up.

    7 votes

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  14. Android app should use back button to navigate

    The Android app needs to take advantage of the back button to navigate inside the app. Currently, the back button just closes the app - which is SUPER annoying considering that every other Android app uses that button to navigate.

    3 votes

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  15. We need 2-3 oblique machines

    Why is there only 1 in a gym this size?

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  16. Amend your email function

    When I click email support it automatically routes me through Apple mail. I don’t have apple mail, I use Google Mail. Please provide an email address instead of a click-to-email so that people with iPhones who don’t use apple mail can actually get in touch with you.

    6 votes

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    0 comments  ·  Other  ·  Admin →
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  17. Body FIT payment option

    Allow members to enroll in Body Fit and to add money for future sessions.

    1 vote

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  18. 2 votes

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  19. club activity

    let’s us know how busy/packed the gym is by looking at the app

    5 votes

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  20. Please classes at 8pm

    Try to add classes at 8pm, right now the last class is at 7pm and some people (like me) can’t go to. I would like to enjoy the class but most of them are early

    1 vote

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