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Member - ABC Ignite Engagement

We are continually upgrading your fitness app with new features based on your feedback. Please add a new idea, or vote on an existing idea. This ensures your ideas don't get lost and always visible and other users can upvote your ideas. The idea forum allows us to keep a pulse check on what our user community as a whole wants.

Why should I vote?
This forum allows us to more accurately prioritize ideas to ensure a system of fairness by executing on improvements needed more urgently by a larger cohort of our user community, in order of voting priority. It offers you transparency into what we're reviewing, starting and have completed.

Vote subscribes you to the idea so when its status changes, you'll get notified. 

When does an idea get picked up?
The higher the votes, the more likely the idea will be completed but there is no fixed formula if an idea will be picked up as it is just one avenue we look at. The idea forum is only one of the many avenues we use to evaluate an idea's feasibility. We also factor in your conversations with our support team, in-app surveys, Facebook beta groups,  complexity of the idea, talks with our inner circle of users and how it fits with the overall vision of the platform.

For example, "Portuguese support" was for the longest time in our top 3. But embarking on that would significantly dent our ability to serve our primary English speaking community effectively.

Thanks!
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1176 results found

  1. Daylight Savings Time

    The app doesn't consider that Arizona doesn't observe Daylight Savings Time so my 3:30 appointment now shows as 2:30

    2 votes

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  2. Being able to change membership type in the app

    Being able to modify membership on the app. For instance go to a higher or lower package

    27 votes

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  3. Staff who know what they’re doing

    It would be really helpful if the staff here actually knew how to use the app- since you’re a no service gym and you’re actually recommending people use your app to find workouts, it would be helpful if the front desk staff knew how to access the workouts in the app, or knew how to answer other simple questions like “how do I find my gym pass in the app” and similar. Both times I’ve asked for help the staff have told me they don’t know how to use the app. Frustrating.

    3 votes

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    0 comments  ·  Other  ·  Admin →
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  4. early morning class

    Add more early morning class like around 6-8am ish- I believe there is people who wants to go to class but the schedules never fits their schedules- would be nice if we have more early morning class

    24 votes

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  5. Put equipment together by types.

    Put all back equipment together, leg equipment, shoulder... I don't like searching all over the gym looking for whatever part I'm training that day.

    6 votes

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  6. 1 vote

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    0 comments  ·  App experience  ·  Admin →
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  7. Chat Option

    I think it would be helpful to have a live chat option for members that have quick questions and want a fast response.

    6 votes

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  8. Basketball Court instead of Pickelball

    Instead of having pickle ball courts and a second cardio area, have basketball courts, Flower Mound Location.

    4 votes

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    0 comments  ·  Other  ·  Admin →
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  9. 4 votes

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  10. Real Trainers

    Have real trainers check in with new members instead of automatic messages that aren’t from anyone in particular. I found it confusing and disappointing to get messages from someone who wasn’t real.

    1 vote

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    0 comments  ·  App experience  ·  Admin →
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  11. Pool schedules

    Schedule the pools so us retired folk can try and stay out of the way. THIS WILL ALSO HELP WITH MAITENANCE!

    3 votes

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  12. 1 vote

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    1 comment  ·  Other  ·  Admin →
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  13. Member rights and privacy

    Gym employees (I.e., trainers, managers) should not have complete access to an existing members app. Gym employees should not be able to wipe an existing members app data and app history even if training is complete. It’s a privacy violation and existing members should have access to sign up for classes and view their training history at any time.

    4 votes

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    0 comments  ·  Other  ·  Admin →
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  14. 5 votes

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  15. Improve Organization

    List clubs and states alphabetically (same with website). Add back options: search by class, search by trainer/instructor. Current layout makes it very difficult to find where to cancel a class. Include polls regarding classes and potential changes to classes BEFORE implementing to give paying members a voice

    1 vote

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    0 comments  ·  App experience  ·  Admin →
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  16. Add entry for height on step exercises

    On step up or box step type exercises it would be helpful to have an entry for inches

    4 votes

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  17. Edge Social Media (Edge Connect)

    Edge Social media so everyone has an @ and can connect with others for tips and other matters. Doesn’t necessarily need a follower/like system but it helps to individualize everyone and connect alike individuals regarding workout routines and dieting. A posting system would be good.

    4 votes

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  18. More classes

    I’d love for the gym to offer Mossa MOVE or TRX.

    3 votes

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  19. Filter exercise by target area instead of title

    It would be nice to able to create freestyle workout routine by filtering out a target area than by searching the exercise name. For example. If I want to create upper body freestyle workout. I could search exercise by inputting upper body and it would show a list of exercise that target the upper body. This would be helpful for beginner who's learning what exercise target what area of the body.

    24 votes

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  20. Why cant I access my logins from the app?

    I would like to be able to see my scan in history from the app. My job requires a printout of my logins for reimbursement. Instead of having to go to the front desk and ask a staff member I would like to go through the app, screenshot my logs and email to the proper chain.

    4 votes

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