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Member - ABC Ignite Engagement

We are continually upgrading your fitness app with new features based on your feedback. Please add a new idea, or vote on an existing idea. This ensures your ideas don't get lost and always visible and other users can upvote your ideas. The idea forum allows us to keep a pulse check on what our user community as a whole wants.

Why should I vote?
This forum allows us to more accurately prioritize ideas to ensure a system of fairness by executing on improvements needed more urgently by a larger cohort of our user community, in order of voting priority. It offers you transparency into what we're reviewing, starting and have completed.

Vote subscribes you to the idea so when its status changes, you'll get notified. 

When does an idea get picked up?
The higher the votes, the more likely the idea will be completed but there is no fixed formula if an idea will be picked up as it is just one avenue we look at. The idea forum is only one of the many avenues we use to evaluate an idea's feasibility. We also factor in your conversations with our support team, in-app surveys, Facebook beta groups,  complexity of the idea, talks with our inner circle of users and how it fits with the overall vision of the platform.

For example, "Portuguese support" was for the longest time in our top 3. But embarking on that would significantly dent our ability to serve our primary English speaking community effectively.

Thanks!

How can we improve your gym's app for gym staff and trainers?

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1324 results found

  1. Change class sign up back to 9pm

    We should not have to sign up for classes while we are currently working out. The sign up time should be in the evening at the same time every day.

    3 votes
    0 comments  ·  Classes and Appointments  ·  Admin →
    How important is this to you?

  2. Members should be able to self service through the app to upgrade, add items like VTL and personal training AND also redeem our points!

    Member experience in gym and on app are not connected or smooth. We should be able to get services and pay for additional add-ons. Also ability to use our fit club points balance easier and the systems should be aligned when attempting to apply them.

    2 votes
    0 comments  ·  App experience  ·  Admin →
    How important is this to you?

  3. In App description of machines available

    Have a list of the workout machines the gym offers to better assist with planning workouts

    5 votes
    0 comments  ·  Programs, workouts and exercises  ·  Admin →
    How important is this to you?

  4. Allow option online to push payment back

    Give us an option to push back a payment if needed

    3 votes
    0 comments  ·  App experience  ·  Admin →
    How important is this to you?

  5. Have the ability to favorite a particular class

    After you take a class you enjoy, we should be able to favorite it so we remember the name and also it has a heart or an asterisk next to it on the daily schedule so it’s easily identifiable

    24 votes
    0 comments  ·  Classes and Appointments  ·  Admin →
    How important is this to you?

  6. Y’all need to have the holiday hours on the app. On the socials. Is insane how every year I have to call and ask.

    3 votes
    0 comments  ·  App experience  ·  Admin →
    How important is this to you?

  7. members to purchase membership day pass again through the app vs going to the membership site

    There needs to be an option to re-purchase day passes off the app versus going to the membership site and completing the enrollment process every single time. This would be very beneficial for my members of my gym. Gym master has this option.

    1 vote
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  8. A chart showing when and how often I went to the gym

    The old app had a nice bar chart and calendar showing when / how often I went to the gym. Now it just shows a list of dates I went to the gym.

    1 vote
    0 comments  ·  Habits and wellness  ·  Admin →
    How important is this to you?

  9. You should make it possible to track weightlifting sessions like you can with cardio sessions.

    Make it possible to track weightlifting sessions the same way you can track cardio sessions. It says you can track workouts but when you go to add a session it just says “your trainer hasn’t scheduled a workout” I should be able to add a workout myself.

    1 vote
    0 comments  ·  App experience  ·  Admin →
    How important is this to you?

  10. Filter notifications by location

    Filter notifications by location

    1 vote
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  11. Gym Closing Times Must Be Clearly Communicated

    You must display the gym’s closing times on your app and notify members via message or email.

    On Thursday, December 19th, the gym closed at 4 PM without any prior notice. The mobile app even indicated that the gym was open. I went to the gym as usual, only to find it closed, along with several other members standing outside without any explanation.

    This closure was not announced on your website either. The only way to find out about the holiday closure was by clicking a tiny button in the bottom right corner of the page. Who checks the website…

    3 votes
    0 comments  ·  App experience  ·  Admin →
    How important is this to you?

  12. Billing

    There should be information in the app on who to contact in reguards to billing issues. I got over charged because the app messed up my input when I was placing my routing number into the app to switch from using the Mac card. It is really convenient for people who are deaf to just do thing via apps rather than in person bc no one know American Sign Language. It is convenient for people with disabilities.

    3 votes
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  13. add exercises that are not uploaded

    Be able to add exercises not on the app

    1 vote
    0 comments  ·  Programs, workouts and exercises  ·  Admin →
    How important is this to you?

  14. Same equipment/sauna type at all gyms

    Why do only some of the locations have Ski erj, some don’t, some have assault tread, some don’t. It makes doing workouts super I consistent if we pay for multiple location access. Also why are the saunas different at all of them?

    1 vote
    0 comments  ·  Programs, workouts and exercises  ·  Admin →
    How important is this to you?

  15. Calorie counter

    I’d like to add a free calorie counter with out the possibility of a monthly payment. Something that’s easy to use and understand along with up to date restaurant locations if dusted to go out to eat based on menu items tp grocery items from various grocery chains.

    1 vote
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  16. Arreglar

    Las máquinas de escaladora siempre están dañadas deben arreglarlas tengo 7 meses en este gym de la Katella y Euclid y solo sirven 2 de 7 que tienen arréglenlas por favor
    Gracias

    1 vote
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  17. Edit account information

    I’ve been forced by my gym to download this stupid app. Would like to be able to actually edit my profile information, seeing as how it has phone numbers that haven’t existed in over 20 years, and a no-longer-living next of kin listed. Ridiculous that I can’t edit my own information

    1 vote
    0 comments  ·  App experience  ·  Admin →
    How important is this to you?

  18. Equipment issue notification

    To notify staff that equipment is malfunctioning or broken. For example: Red Light Therapy is not turning red indicating there is an issue with it or when previously serviced they put tanning bulbs in instead

    1 vote
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

  19. Have 3 Fit1 classes a week(Monday,Wednesday,Friday)

    3 votes
    0 comments  ·  Classes and Appointments  ·  Admin →
    How important is this to you?

  20. Add a google maps/waze option when clicking directions to main club

    Not everyone uses Apple Maps, would make it easier to get I directions if I can pick the app I’m going to launch.

    1 vote
    0 comments  ·  App experience  ·  Admin →
    How important is this to you?
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