I see what you’re trying to do with “Basic Clients” for the in-person clients. The problem is, this cuts out a lot of the features that are very helpful for in-person clients such as messaging, setting goals and habits, nutrition, progress stats, etc.. I think the only thing to get rid of with an “In-person client” is the workout programming and tracking in the app. I’d be willing to pay for all of these features minus the online workouts for all in person clients.

If an in-person client also wants workout programs for home or because they’re a hybrid client (in-person and online) then we should simply be able to upgrade to get the workout features as well.

I see what you’re trying to do with “basic clients” and it’s in the right direction. But we need all those other features for “in-person” clients and we’d be willing to pay for it.

This way it doesn’t tell our “in-person” clients that we haven’t created their workout plans in the app too since that’s being done outside of the app.

Perhaps there should be 3 client types:

Full access- Client accesses all features. Ideal for online or hybrid clients.

In person only - Clients access all features except for the online workout and training programs since those are done outside of the app. This would still increase the value tremendously since you can still message your trainer, set goals, habits, track progress, log nutrition, buy sessions, etc..

Basic/deactivated client - The version that keeps all old clients and information on file.

Thanks for your consideration!