Automations should run for deactivated or basic clients
I want product automation to run for deactivated or basic clients. These clients should not be considered current clients; thus, automation for new purchases will not run. These clients have been deactivated in the past and are renewing or repurchasing a new plan, and the automation for those products should run for them.
This will make onboarding for reactivated clients much smoother and less work on the trainer end.
3
votes
Ehren Curbelo
shared this idea
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Rob Yontz
commented
Use the "Product Starts" trigger, not the "First Purchase trigger