I just wanted to share something that I feel would make a huge difference for coaches when it comes to improving quick client response times.

I am not sure if this is possible, or if it is already on your "wish list".

In Group Notifications, we are given only the option to have notifications turned on for both "Only mentions and reactions," and it would be so helpful if I could have my notifications turned on just for 'mentions'!
By grouping them together we get flooded with notifications of people reacting to messages (which we don't really need to see), we do however need to know when there is a message for us.
As a result, I have my notifications turned off and therefore don't always see client messages in group channels right away.

Thank you for taking this into consideration!